Customer reviews from ATT.com
Google - Pixel 10 Pro XL 256GB - Obsidian (AT&T)
Average customer rating
4.1
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
39
4 Stars
9
3 Stars
6
2 Stars
3
1 Star
6
81%of customers recommend this product.
(
42 out of
52)
Customer Reviews for Google - Pixel 10 Pro XL 256GB - Obsidian (AT&T)
Posted by: afavre101
from Central IL
Verified Purchase:Yes
One of the best android devices available at this time. Quality picture and great camera features. The device checks off all the important features of a device you have to keep for 3 years.
Written by a customer while visiting ATT.com
Posted by: Hal wny
from West new york nj
Verified Purchase:Yes
Good phone. Missing the fine trim. Little glitches here and there or missing features and apps make this phone less than it's greater competitors. They need time to catch-up from usability and maturity. Two cheers though.
Response from ATT.comBy -Eli, AT&T CARE, November 4, 2025
Thank you for sharing your detailed feedback. It sounds like you recognize the Google Pixel 10 Pro strengths but also see areas where it could improve. We completely understand how small glitches or missing features can impact your overall experience, especially when comparing it to other devices. Thank you for giving it two cheers despite the challenges! We will definitely work on updates to enhance usability and address gaps. Your insights are valuable and help contribute to future improvements!
Written by a customer while visiting ATT.com
Posted by: AshG18
from Sandusky, Oh
Verified Purchase:Yes
The camera is amazing!!! That is why I did switch over. I think the talk to text is alot faster than other phones. It still lags. I did everything the help desk told me and what was online as well. Great phone except it still lags from what I always know of a android.
I would recommend this to a friend!
By Google Team, November 9, 2025
Hi there, we appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 10 Pro XL.
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting ATT.com
Posted by: Cody94
from Chillicothe, Ohio
Verified Purchase:Yes
Absolutely love the phone so far best phone i have had its fast get service everywhere i been so far. Definitely recommend this phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Bill Hep
from Washington DC Area
Verified Purchase:Yes
Excellent phone. Fast power efficient and with a clean Android experience. Power last more then a full day of normal use which is the best I have ever had.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Sal123
from Virginia
Verified Purchase:Yes
This is the buggiest phone I've ever had. I was so excited to come back to a Pixel phone after a 3 year break to an iPhone and it has been so disappointing. This phone lags with almost anything I do. It takes me 10 attempts to put the phone on speaker because the UI rarely responds correctly. Hopefully Google fixes it soon. Do not buy this phone right now.
No, I would not recommend this to a friend.
By Google Team, October 9, 2025
We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 10 Pro XL.
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting ATT.com
Posted by: Brian Olds
from BROOKLYN, MI
Verified Purchase:Yes
I don't understand why you guys asked me to review this I would assuredly loved to go have had the chance to review it. HOWEVER, You guys claimed I got this device put it on a bill and all and NEVER SENT ME THE Dang PHONE. INSTEAD, You charge me for a phone and bill both of which I've never got to even use.... I just wonder how many other people y'all did this too......
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, February 24, 2026
Hi Brian, we’re sorry for the frustration—especially if you were charged for a device you never received. That’s not the experience we want for you.
Because this involves billing and a missing device, we’ll need to take a closer look at your account. Please contact us so an agent can help investigate and resolve this:
👉 https://www.att.com/get-support/?source=ILC309046520
You can also call 800.331.0500 or dial 611 from your AT&T phone. We appreciate you bringing this to our attention and look forward to helping make this right.
Because this involves billing and a missing device, we’ll need to take a closer look at your account. Please contact us so an agent can help investigate and resolve this:
👉 https://www.att.com/get-support/?source=ILC309046520
You can also call 800.331.0500 or dial 611 from your AT&T phone. We appreciate you bringing this to our attention and look forward to helping make this right.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Fresno, ca
Verified Purchase:Yes
Phone lags, call quality is horrible. Camera quality is subpar. I was hoping coming from ios to android after 10 years i would love it but not this case.
No, I would not recommend this to a friend.
By Google Team, October 27, 2025
Hi there, we appreciate your feedback and are sorry to hear that you are having issues with your Pixel 10 Pro XL.
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting ATT.com