Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
132
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
3
91%of customers recommend this product.
(
139 out of
152)
Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Posted by: Anonymous
from Connecticut
Verified Purchase:Yes
Great palm lock. Easy install and programming. Look forward to more exciting new wyze products
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: danchannel
from Columbus, Ohio
Verified Purchase:Yes
I had the thumb scan previously and updated to this. I find the palm lock is much more erratic and slower to respond. The key pad is also not as responsive. Currently debating whether or not to go back to thumb scan.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Lawrence TD
from Madison, AL
Verified Purchase:Yes
Peace of mind! No more forgetting if I locked the front door. Love the auto lock feature.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
Superior to Most Smart Locks – 4 Out of 5 Stars
on February 16, 2026
Posted by: Juelz
from Suitland Maryland
Verified Purchase:Yes
The Wyze Lock delivers strong performance and better overall value than the Level Lock. Installation was simple, and the features work well for everyday use. The only drawback is occasional inconsistency with the palm reader not recognizing a hand on the first attempt.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Michelle Cole
from Florida
Verified Purchase:Yes
Love the lock. I have no idea why I waited this long to go keyless.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: charvey
Verified Purchase:Yes
So far it's been good although I have a very hard time getting it to read my palm. Otherwise it's a great lock.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from NW Ohio
Verified Purchase:Yes
Received in a timely manner. Easy to install. Make sure to use all of the parts. My old bolt did not work. Works great! Easy to use.
Written by a customer while visiting wyze.com
Posted by: Will
from Florida
Verified Purchase:Yes
I have always loved Waze technology and their pricing. This lock knocks it out of the park. The palm lock is like magic and the rechargeable battery was also a great addition. The fact that I can also send my visitors a one time lock code is the icing on the cake. No more looking for additional keys or kids losing them.
I would recommend this to a friend!
Written by a customer while visiting wyze.com