Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6 out of 5
4.6
(79 Reviews)
Open Ratings Snapshot
Rating breakdown 79 reviews
5 Stars
58
4 Stars
12
3 Stars
7
2 Stars
1
1 Star
1
93%of customers recommend this product. 
(
64 out of 69
)
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Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Customer Rating
5 out of 5
5
Living in the future
on October 5, 2025
Posted by: Anonymous
from Oklahoma City
Verified Purchase:Yes
Easy to setup the palm is nice for when your hands are full with groceries or whatever anyone that sees you use it are amazed like how did that work its quick especially ones you find the angle for your hand and if all else fails you have a back up pin
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Great features and works really well so far
on October 5, 2025
Posted by: Mason
Verified Purchase:Yes
Works surprisingly well! Love the auto lock feature
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Disappointed
on October 5, 2025
Posted by: JHE
from South Carolina
Verified Purchase:Yes
Let me first say that I love almost all Wyze products. I have a lot of them from cameras to locks to bulbs to plugs. I bought the Palm lock for my garage side door. But there are two issues that make me consider a different lock for that door. First, the auto lock feature is limited to 15 minutes or less. Other Wyze locks allow up to 1 hour for auto lock. 15 minutes is too short and therefore I've disabled that feature. Second, where's the "auto unlock" feature?? I want the door to unlock when I return home. Other Wyze locks have this feature, so why not this one?
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
I love this Lock !!!
on October 5, 2025
Posted by: Donovan
from Allentown PA
Verified Purchase:Yes
I love this lock. It doesn’t take long to program your hand and it also opens the door quickly and efficiently as well. Battery life is also great and I love the mobile application as well as it’s easy to add more combinations and palms into the lock. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Why not offer better key options
on October 5, 2025
Posted by: Dan E
from Nashville Tennessee
Verified Purchase:Yes
The Palm Lock works great. However Wyze missed the mark by not making the key lock a learnable key lock. Why would anyone want to have multiple keys for their home? I have 4 outside doors to my home, so multiple keys would be required to get in my home. Kwikset has had the key learning technology for years. ONE key for all my doors.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Great lock!
on October 5, 2025
Posted by: Chris
from Los Angeles, CA
Verified Purchase:Yes
Easy installation and setup was straightforward using the app. Adding palm scans is a breeze and unlocking my door is so much easier and fun with this feature.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Home run for Wyze!
on October 5, 2025
Posted by: Anonymous
Verified Purchase:Yes
Easy installation, feature rich. Quality build. Very customizable.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Handsome, Reliable, and Built Like a Tank
on October 5, 2025
Posted by: Sam
from Irvine
Verified Purchase:Yes
This lock is awesome! It’s sleek and contemporary, and as far as operation goes, it just works flawlessly. The battery life is impressive — it stays strong and lasts a long time. I highly recommend this lock!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
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