Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
132
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
3
91%of customers recommend this product.
(
139 out of
152)
Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Posted by: Pedro
Verified Purchase:Yes
Works flawlessy. Easy setup and user friendly . Would recommend to my family and friends
Written by a customer while visiting wyze.com
Posted by: A GAllo
from Houston Texas
Verified Purchase:Yes
Works good just wishe it had the doorbell as well, I was not locking and jamming but my husband fixed that issue.
Written by a customer while visiting wyze.com
Posted by: T bear
Verified Purchase:Yes
And i get lock jammed lots. I hope adjusting it next time at the cabin things will work better.
Written by a customer while visiting wyze.com
Posted by: TB
from Michigan
Verified Purchase:Yes
Our new door lock seems to work well. We are happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Huntsville, AL
Verified Purchase:Yes
The fingerprint locks just have better reliable scans, and therefore faster. I'm often standing at the door waiting as multiple attempts are required to get a good palm scan.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, March 3, 2026
Hello, and thank you for your feedback! We are always looking for ways to improve our products for our users’ daily use. If you have any questions, concerns, or would like to speak more about your feedback, please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Tracy
from North Georgia
Verified Purchase:Yes
Installation was very straightforward. They integrate well with the Wyze app and Alexa. No issues with the palm reading or direct code entry. Battery life seems quite good and the ability to recharge is a big step up from my previous smart locks.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: lidiaeli
from Sioux City, Iowa
Verified Purchase:Yes
I love the palm door lock because I usually have trouble with my finger print in the cold weather and with this one I don’t have any problems
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Chrisj98506
from Olympia, WA
Verified Purchase:Yes
While I love the efficiency of the lock and the log about who comes and goes, the palm reader takes some time to recognize your palm. It’s quiet and senses when the door is open and closed.
I would recommend this to a friend!
Written by a customer while visiting wyze.com