Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6 out of 5
4.6
(83 Reviews)
Open Ratings Snapshot
Rating breakdown 83 reviews
5 Stars
61
4 Stars
12
3 Stars
8
2 Stars
1
1 Star
1
92%of customers recommend this product. 
(
67 out of 73
)
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Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Customer Rating
3 out of 5
3
Palm scan faulty
on October 16, 2025
Posted by: Mike
from California
Verified Purchase:Yes
The palm scan does not work at times
I’ve tried to reset the palm activation by deleting and re adding my palm and it works at first and then stops
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Wyze palm lock
on October 16, 2025
Posted by: Erik
from Waterloo, Iowa
Verified Purchase:Yes
Very nice and easy way to enter your home. Easy install. Would've been 5 stars, but doesn't work the best in direct sunlight.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Easy peasy install
on October 18, 2025
Posted by: Leonard
from US
Verified Purchase:Yes
Don't be intimidated by the install just make sure that existing dead bolt and door lock smoothly without pushing or pulling door to latch. If not prepare to do some minor adjustments after install may require realigning strike plate or widening bolt pin hole simple fixes with minimal skill. Easy set up with app, back up battery is genius and working fine no glitches working 100 percent as advertised the features it offers is well worth the product.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Best lock ever
on October 19, 2025
Posted by: BobW
from Jacksonville Fl.
Verified Purchase:Yes
The lock is heavy duty yet clean and neat in appearance. The installation went smoothly with easy to follow the instructions. My wife and I are enjoying not having to use our key at all. The palm reader works all the time and gives us fast entry.
BobW
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Convenient
on October 19, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The concept was very intriguing. Had a little issue with installation but the the help of a few YT videos I was able to install flawlessly.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Palm Reader
on October 20, 2025
Posted by: Tom
from Elmira NY
Verified Purchase:Yes
It was easy to install and set up. Works wonderfully. No complaints.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Fast and easy to use.
on October 22, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Great Lock! Very responsive and quick to unlock. Plus, it includes geofencing for your phone which means that it unlocks as you return home and locks again when you leave the area. I really like it and sincerely recommend it to tech nerds like me.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
New Door, New Lock
on October 23, 2025
Posted by: Scott H
from Massachusetts
Verified Purchase:Yes
We the had to replace our front door so we decided to go with the Palm Lock, great decision!
Install and set up went without a hitch.
We loved the idea of 3 ways to unlock, so far, the palm unlock is mostly used and works flawless!
Fantastic device!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
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