Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
132
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
3
91%of customers recommend this product.
(
139 out of
152)
Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Posted by: Anonymous
from Menifee, California
Verified Purchase:Yes
Love my Wyze Palm Lock! Easy to install, once its up and running, works as advertised. I bought 2 more!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mike G
Verified Purchase:Yes
This is great product, very well constructed with attention to detail. It was simple to install and program. I think I’ll purchase another one to replace my August Lock.
Written by a customer while visiting wyze.com
Posted by: KSDuckFan
from Kansas City
Verified Purchase:Yes
I've only been using the Wyze Palm locks for about two weeks, but so far, they are amazing! I bought three for my outbuildings and now thinking of getting another one for the house. Works every time! Very happy.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Glen Burnie MD
Verified Purchase:Yes
This is a really nice unit. The palm reader is very accurate I work with my hands all the time so I'm constantly getting cuts and scrapes on my palms but it still reads them with no problem.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kash
from Florida
Verified Purchase:Yes
Excellent product. The palm scan works really well. Overall very satisfied. My previous locks did not work well so this is a good surprise. Lets see how it holds up over time
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Craig Hoover
from Berkeley Springs, WV
Verified Purchase:Yes
Install and setup was easy, I have installed our own for years.
Tried all available settings since install a few weeks ago. As of yesterday, we have it set the way we want. We have a second Palm Lock on order.
Tried all available settings since install a few weeks ago. As of yesterday, we have it set the way we want. We have a second Palm Lock on order.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: 2trackmind
from Idaho
Verified Purchase:Yes
High quality lock but they need to be architecturally respectful. Can I exchange my black locks for antique bronze to fit in with the rest of the architectural style. After all, it's not like it's a Model T Ford where black is the only choice, right? Black makes it hard for it to be in the direct sun all day, too.
I would recommend this to a friend!
Response from wyze.comBy WyzeMay, May 14, 2026
Hello, thank you for sharing your feedback about color options and your experience with the lock. We understand wanting a finish that better matches your home design and your concern about black in direct sunlight. At this time color choices and exchanges are limited, but your suggestion for antique bronze is appreciated and will be shared with our team for consideration. For further assistance or review of options available for your order, please reach out to our Wizards team through Wyze Support https://support.wyze.com/hc/en-us
. Thank you for your feedback.
. Thank you for your feedback.
Written by a customer while visiting wyze.com
Posted by: Brian
Verified Purchase:Yes
Great and easy upgrade! Quality is great and like the auto lock feature.
I would recommend this to a friend!
Written by a customer while visiting wyze.com