Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
123
4 Stars
26
3 Stars
12
2 Stars
5
1 Star
2
91%of customers recommend this product.
(
129 out of
141)
Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Posted by: Kash
from Florida
Verified Purchase:Yes
Excellent product. The palm scan works really well. Overall very satisfied. My previous locks did not work well so this is a good surprise. Lets see how it holds up over time
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Craig Hoover
from Berkeley Springs, WV
Verified Purchase:Yes
Install and setup was easy, I have installed our own for years.
Tried all available settings since install a few weeks ago. As of yesterday, we have it set the way we want. We have a second Palm Lock on order.
Tried all available settings since install a few weeks ago. As of yesterday, we have it set the way we want. We have a second Palm Lock on order.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: 2trackmind
from Idaho
Verified Purchase:Yes
High quality lock but they need to be architecturally respectful. Can I exchange my black locks for antique bronze to fit in with the rest of the architectural style. After all, it's not like it's a Model T Ford where black is the only choice, right? Black makes it hard for it to be in the direct sun all day, too.
I would recommend this to a friend!
Response from wyze.comBy WyzeMay, May 14, 2026
Hello, thank you for sharing your feedback about color options and your experience with the lock. We understand wanting a finish that better matches your home design and your concern about black in direct sunlight. At this time color choices and exchanges are limited, but your suggestion for antique bronze is appreciated and will be shared with our team for consideration. For further assistance or review of options available for your order, please reach out to our Wizards team through Wyze Support https://support.wyze.com/hc/en-us
. Thank you for your feedback.
. Thank you for your feedback.
Written by a customer while visiting wyze.com
Posted by: Brian
Verified Purchase:Yes
Great and easy upgrade! Quality is great and like the auto lock feature.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tom M.
from Oklahoma
Verified Purchase:Yes
Have one for the front and garage entry. Have had for about 6 months. Love them. Simple to install, use & set up. Wife likes the auto look feature. Only complaint is would like to easily key alike both locks.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John from Long Island
Verified Purchase:Yes
I was initially a bit disappointed by the way the scanner recognized and reacted to my palm print, bit with a bit of practice, holding my hand at the correct angle, the lock system now works flawlessly. I also like the way it automatically locks when the door is then closed. Because I had a relatively new door, the installation was extremely quick and easy. The hardest thing was waiting until the main battery was fully charged before I was able to use the device.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Willis
from Lodi. CA
Verified Purchase:Yes
Wonderful product. I could use 3 more.
I wish you would have a smart thermostat.
I wish you would have a smart thermostat.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kiones
from Batesville ms
Verified Purchase:Yes
Was easy to install and set up works excellent haven had any Issues so far
Written by a customer while visiting wyze.com