Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
132
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
3
91%of customers recommend this product.
(
139 out of
152)
Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Posted by: JimC
from Arizona
Verified Purchase:Yes
Lock works very nice. Easy install and looks great. The only thing they need to do is upgrade the set to lock after a certain time program. If it’s unlocked after the set time it will not automatically lock again. Other than the palm reader works great!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: DLehnortt
from Chicago, IL
Verified Purchase:Yes
The Palm Lock was relatively easy to install and set up. It works great and we love the flexibility offered by the Waze app.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jg
Verified Purchase:Yes
Works good but direct sunlight affects palm reading
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tcowboy
from Texas
Verified Purchase:Yes
This is my second one unfortunately we love you so much that we bought another one for my other door works great
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: DJM
from NEBRASKA
Verified Purchase:Yes
Installation is simple and straight forward; obviously some carpentry skill might be necessary when installing the strike plate. I do find that the palm reader is pretty sensitive and may not read the palm when there are lighting issues. I do like the automatic lock features, but it would be nice if you could set a time frame to disengage that feature... i.e. when working outdoors and going in and out frequently so the door could remain unlocked for a specified period of time
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
Verified Purchase:Yes
Easy to install, works as expected. All you can ask!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: BPhelps
Verified Purchase:Yes
Sometimes the Palm open is very finicky and does not work.
Response from wyze.comBy Maribeth, Wyze, July 31, 2026
Thank you for sharing your feedback with us regarding the Wyze Palm Lock. We are sorry to hear that you are experiencing issues with the palm recognition feature being finicky at times. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Written by a customer while visiting wyze.com
Posted by: Dewhit
from Ga
Verified Purchase:Yes
I was excited about getting the Wyze palm lock after seeing it being promoted but my palm lock only works about 25% of the time so therefore I'm left to use my code or my key ,not what i was expecting.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com