Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
132
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
3
91%of customers recommend this product.
(
139 out of
152)
Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Posted by: Dave D
from Aurora IL
Verified Purchase:Yes
Great features, easy to install set up and use, love the conditional auto locking features, big upgrade from Kevo
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: M. Boone
from La Quinta, CA
Verified Purchase:Yes
Works great. However, it’s restricted to 2.4Ghz WiFi.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Los Ángeles, CA
Verified Purchase:Yes
We LOVE these locks, we have these locks on both the front and the back doors. We love the convenience of using the Palm, which we use the most. You have the option of using a CODE or a key if you're feeling vintage.
WE highly recommend this product. WYZE always price their products right, and you get a lot for the price. The quality is great, it's easy to use. WE love the fact that you can also put in a temporary code for someone you trust and have it expire if something needs to get done.
WE live in California and we were having some work done, and needed to replace our front door and these locks had recently came out. We purchased one for the door that we needed to replace and also our back door, and the family loves them.
Not only would I recommend WYZE to a friend, we've also recommended WYZE to our electrician and others, because of the dependability of the products, the price, etc.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
Easy to install, reliable and well integrated
on October 13, 2025
Posted by: JMR
Verified Purchase:Yes
I purchased two Wyze Palm Locks to use at the front of my house and I am confident that I made the right decision. At the rear of my house I have three Level locks - these were more than twice the price, are unreliable and have a very flaky integration with Alexa. Although the Wyze Locks are bigger than the Level locks, the reliability and the Alexa integration along with the convenience of the palm entry makes them a winner in my book.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Fort Worth, Texas
Verified Purchase:Yes
I absolutely love this lock. It is by far the best one I have owned. I have previously used Yale and Built locks, but the Wyze Palm Lock’s palm recognition technology is in a different league. It is fast, reliable, and I have not had a single false read yet. Setup was simple, and the overall build feels solid and secure.
The only small challenge is that it can occasionally struggle to recognize younger kids’ palms, but the backup access codes work perfectly for them. Overall, this lock has been outstanding, convenient, accurate, and worth every penny.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RWS832
from North Carolina
Verified Purchase:Yes
Works great except when trying to us the palm reader in the afternoon (Sun is shinning on the lock) it will not open, I have to use the code.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Cody
from Rockwall, TX
Verified Purchase:Yes
So far it has worked great. One of the better Wyze products I've used. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jimmy H.
from Maine
Verified Purchase:Yes
Great product. Very responsive. Installed for a vision impaired family member.
Written by a customer while visiting wyze.com