Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
123
4 Stars
26
3 Stars
12
2 Stars
5
1 Star
2
91%of customers recommend this product.
(
129 out of
141)
Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Posted by: Anonymous
from Fort Worth, Texas
Verified Purchase:Yes
I absolutely love this lock. It is by far the best one I have owned. I have previously used Yale and Built locks, but the Wyze Palm Lock’s palm recognition technology is in a different league. It is fast, reliable, and I have not had a single false read yet. Setup was simple, and the overall build feels solid and secure.
The only small challenge is that it can occasionally struggle to recognize younger kids’ palms, but the backup access codes work perfectly for them. Overall, this lock has been outstanding, convenient, accurate, and worth every penny.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RWS832
from North Carolina
Verified Purchase:Yes
Works great except when trying to us the palm reader in the afternoon (Sun is shinning on the lock) it will not open, I have to use the code.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Cody
from Rockwall, TX
Verified Purchase:Yes
So far it has worked great. One of the better Wyze products I've used. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jimmy H.
from Maine
Verified Purchase:Yes
Great product. Very responsive. Installed for a vision impaired family member.
Written by a customer while visiting wyze.com
Posted by: Brian
from Astoria, OR
Verified Purchase:Yes
I have a plethora of Wyze products. It is by far my favorite one. The palm reader works great and quick.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Free Spirit
from Cliffwood, NJ
Verified Purchase:Yes
This lock has a total of 6 ways it can allow you to unlock. The palm lock/unlock feature is game changer. I wish it allowed to setup multiple temporary 4 digit codes.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
Verified Purchase:Yes
Pros:
Easy to install.
Good battery life.
Only locks when door is fully shut (no premature locking).
Alarm to let you know if door left open.
Easy to add guest codes.
Can lock and unlock remotely.
Easy to install.
Good battery life.
Only locks when door is fully shut (no premature locking).
Alarm to let you know if door left open.
Easy to add guest codes.
Can lock and unlock remotely.
Cons:
It can take a few tries to add a new palm.
It goes offline on occasion, therefore, cannot access lock from app.
It can take a few tries to add a new palm.
It goes offline on occasion, therefore, cannot access lock from app.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
A great replacement for flaky fingerprint sensors
on October 12, 2025
Posted by: Anonymous
from Sacramento CA
Verified Purchase:Yes
I had a Wyze lock with fingerprint sensor and keyboard. The fingerprint sensor failed so often that I gave up using it. I replaced that lock with the palm sensor. It is great. I did have one occasion when the wouldn't unlock for my palm but every other entrance was flawless. I especially like the rechargeable battery. The addition of a backup physical lock is a waste of space. I changed out all of my exterior locks to keyless entry. I don't carry any house keys and don't want to.
I would recommend this to a friend!
Written by a customer while visiting wyze.com