Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6 out of 5
4.6
(151 Reviews)
Open Ratings Snapshot
Rating breakdown 151 reviews
5 Stars
110
4 Stars
24
3 Stars
11
2 Stars
4
1 Star
2
91%of customers recommend this product. 
(
116 out of 127
)
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Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Customer Rating
5 out of 5
5
locked up
on March 4, 2026
Posted by: TB
from Michigan
Verified Purchase:Yes
Our new door lock seems to work well. We are happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Palm reader is weird
on March 19, 2026
Posted by: T bear
Verified Purchase:Yes
And i get lock jammed lots. I hope adjusting it next time at the cabin things will work better.
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Palm camera
on March 26, 2026
Posted by: A GAllo
from Houston Texas
Verified Purchase:Yes
Works good just wishe it had the doorbell as well, I was not locking and jamming but my husband fixed that issue.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Wyze doorlock
on March 31, 2026
Posted by: Pedro
Verified Purchase:Yes
Works flawlessy. Easy setup and user friendly . Would recommend to my family and friends
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Palm door sensor lock
on April 1, 2026
Posted by: Paul
from Arizona
Verified Purchase:Yes
Very nice lock and easy install. Setting up acess was easy due to the fact i already use the Wyze sprinkler control. Tried to fool it with hand palm prints not programmed and it would not open. I even paired it with my Alexa , so i can open it just by telling her with a 4 digit number
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Very nice product
on April 1, 2026
Posted by: Greg S
Verified Purchase:Yes
Works very well when setup properly.
Very easy to install and program
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Product Quality 11/10
on April 1, 2026
Posted by: Dan
from Minnesota
Verified Purchase:Yes
Ive installed this lock about a month ago and am loving it!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Futuristic Wize Palm door lock
on April 1, 2026
Posted by: A. Morales
Verified Purchase:Yes
Very slick and easy to install. Having a back up battery while the main battery charges is a game changer.
Written by a customer while visiting wyze.com
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