Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
132
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
3
91%of customers recommend this product.
(
139 out of
152)
Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Posted by: Harold
from Gilbert, Arizona
Verified Purchase:Yes
I love this door lock but there are a couple of issues that need attention. The lock will not read my palm under low lighting conditions and also I struggle a lot when using my right hand palm. I love the fact that it detects when the door is actually closed to lock it.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Estela
Verified Purchase:Yes
I am glad I purchased this. It was easy to install and to add it to the Wyze app. It gives you step to step instructions.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Clio, MI
Verified Purchase:Yes
Should have a little more direction in the box. Battery out of the box needed to be charged. No charging equipment was supplied or for that matter directions on how to charge.
Written by a customer while visiting wyze.com
Customer Rating
5
Great upgrade to the original lock with WiFi
on October 27, 2025
Posted by: Anonymous
from Charleston, SC
Verified Purchase:Yes
Great lock. Love that they finally added WiFi connectivity with remote access. This was the original reason I purchased and to replace my original keypad/finger print Wyze lock. Loved this new one and the palm reader. It does not fail as often as the fingerprint scan does. I do recommend everyone washing hands and wearing the rings you normally do when registering the palm for the first time. My son did not and had to register his a second time to improve the recognition.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Scott H
from Massachusetts
Verified Purchase:Yes
We the had to replace our front door so we decided to go with the Palm Lock, great decision!
Install and set up went without a hitch.
We loved the idea of 3 ways to unlock, so far, the palm unlock is mostly used and works flawless!
Fantastic device!
Install and set up went without a hitch.
We loved the idea of 3 ways to unlock, so far, the palm unlock is mostly used and works flawless!
Fantastic device!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Great Lock! Very responsive and quick to unlock. Plus, it includes geofencing for your phone which means that it unlocks as you return home and locks again when you leave the area. I really like it and sincerely recommend it to tech nerds like me.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tom
from Elmira NY
Verified Purchase:Yes
It was easy to install and set up. Works wonderfully. No complaints.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The concept was very intriguing. Had a little issue with installation but the the help of a few YT videos I was able to install flawlessly.
I would recommend this to a friend!
Written by a customer while visiting wyze.com