Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6 out of 5
4.6
(180 Reviews)
Open Ratings Snapshot
Rating breakdown 180 reviews
5 Stars
132
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
3
91%of customers recommend this product. 
(
139 out of 152
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Customer Rating
5 out of 5
5
Wyze palm lock
on November 7, 2025
Posted by: Gabe
from New Jersey
Verified Purchase:Yes
I highly recommend this lock in you home I enjoy the door locking as you close the door and the alarm alerts you when you’re door is left open and best of all easy to install
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Very impressed with this Palm lock
on November 6, 2025
Posted by: Zig
from florida
Verified Purchase:Yes
I was unaware that with this lock, a door contact is not needed because it is built into this unit. It works very well and was easy to install and setup.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Cool tech needs some work
on November 5, 2025
Posted by: Ben E
from Saratoga Springs, Utah
Verified Purchase:Yes
This is a very cool lock. It does have trouble reading palms and often we have to put in the code to open the door.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Faster than a Key
on November 3, 2025
Posted by: Anonymous
Verified Purchase:Yes
Love it! Convenient and easy to use. Works faster than a key!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Palm lock
on November 2, 2025
Posted by: Rik
from Kentucky
Verified Purchase:Yes
Easy to install and easy to setup as with all Wyze products excellent camera quality to at the price point
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Nothing like using "The Force" to unlock your door
on October 30, 2025
Posted by: Dane
from WA
Verified Purchase:Yes
Love this new palm scanning text! Lock is sleek at modern looking. Same great functionality and ease of installation.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Excellent choice
on October 29, 2025
Posted by: TCummins
from Chicago, IL
Verified Purchase:Yes
overall, it’s a good product. The installation was simple, especially if you already had an existing deadbolt. Registering your palms was a little tricky at first due to the angle however, once you understand the angle it’s easily achieve if you stand back about an arm length and hold your hand, almost as if you were going to cover the top of the lock with your hand.
Wyze should be commended for developing a very effective palm reader, as each person‘s palm is unique even if your hand is wet or dry.
if you want to give access to your home using this method, you as the administrator will need to register the users hands if the user does not want to use the app to trigger the registration process.
Performance is excellent however recharging the batteries is a little less desirable as you have to detach the battery from the device and plug it into a USB-C charger. Battery life is excellent.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Great Loc
on October 29, 2025
Posted by: Btower6265
from Texas
Verified Purchase:Yes
Love the palm and code feature. Works extremely well with the app. Auto lock is very handy.
will buy again.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
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