Customer reviews from wyze.com
Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Average customer rating
4.6
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
132
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
3
91%of customers recommend this product.
(
139 out of
152)
Customer Reviews for Wyze - Palm Lock Smart Door Lock with Palm Vein Recognition, Keypad, Auto Lock, Dual Battery, Wi-Fi, BHMA3 Certified - Black
Posted by: Anonymous
from Orlando, FL
Verified Purchase:Yes
I really want to give this product 5 stars, but there are two issues. One is easy to fix.the screws that wyze provides for the deadbolt strike plate are just too short to provide any real security. Longer screws would drive past the door frame, into the stud making the lock more secure. The second is in regard to battery life when the lock is left in full auto mode. That is when the lock senses you approaching and self activates to read your palm. I had to switch mine so that I had to touch it first as the battery was draining too fast.
I would recommend this to a friend!
Response from wyze.comBy Maribeth, Wyze, November 20, 2025
Your experience matters, and we appreciate you sharing this thoughtful feedback. I’m glad the Palm Lock is working well overall, and I’m sorry for the trouble with the strike plate screws and battery life in Full Auto Mode. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. We’ll also be sure to share your suggestions on longer screws and battery performance with our product team.
Written by a customer while visiting wyze.com
Posted by: Syco Pooh
from Eastern Connecticut
Verified Purchase:Yes
Easy set up, works great so far. Would like a more robust battery.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Near Seattle, Washington state
Verified Purchase:Yes
We've gone through a few keyless deadbolts for our garage door. Codes are fine. RFID chips work, but you need to remember to get them out. I'm not a fan of geofences auto-unlocking my door. Fingerprint readers don't work on my wife's hands. Enter the Wyze palm reading lock. It won't tell your future, but it opens the lock 100% of the time. Súper convenient. Easy to install.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: D.Macario
from Walla Walla WA
Verified Purchase:Yes
So far...amazing! But I notice your products fail in winter. So we will have to see.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: CJ
from New York
Verified Purchase:Yes
Does not work with storm doors or screen doors. They really need to test this before releasing to the market.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Ray
from Chandler AZ
Verified Purchase:Yes
Straightforward install, configure and setup in Wyze app. That ease of install and setup is the Wyze strongpoint. All their products integrate and work well together. The palm open feature was our key purchase driver. Amazingly helpful when carrying groceries so u don’t fumble for ur keys to open the door
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RBurra
Verified Purchase:Yes
The Wyze Palm Door Lock delivers cutting-edge convenience with its lightning-fast palm recognition and seamless smart home integration. Its sleek design, effortless installation, and precise biometric accuracy make it a standout choice for secure, keyless living — combining innovation, reliability, and style in one compact device.
Written by a customer while visiting wyze.com
Posted by: Rick
from Monticello, MN.
Verified Purchase:Yes
I was excited to get the new palm lock and try it out. Installation was quick and easy, basically the same as any dead bolt lock. No more digging for keys at the front door. I love that I can unlock it from the phone app in the garage or at the door with a code or my palm. So Cool! The palm reader works very fast and hasn't failed yet. You can add more palms and codes for kids, friends or guests. Great price for the technology and a really nice addition to all my other Wyze products. Fantastic job Wyze!!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com