Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor - White
Customer Rating
2
Stopped working after 3rd use
on August 21, 2019
Posted by: Tina1573
from Phoenix, Az
Gender:Female
I was so excited to receive this as a gift for our wedding. I was making homemade spaghetti sauce and the machine just stopped. I thought I might have unplugged it, so I jiggled the cord, unpkugged it and plugged it back in. I hit the button again and nothing happened. This was only the third time I had used it. I was so disappointed. The bottom of the processor felt warm but I didn't think anything of it. I have a few kitchen aid products so was upset this one didnt last as ling as the others.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, August 22, 2019
Dear Tina1573, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 223591426 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
hot garbage
on June 16, 2025
Posted by: disappointedkitchenaid
from Michigan
[This review was collected as part of a promotion.] I'm so disappointed in the quality compared to my old kitchen aid food processor. Previous one lasted about 18 years I think. I was disappointed I could not find parts to fix that one. Anyway, this new one is garbage. very plastic, the buttons are weird to me. On my first use, it did not shred the cheese very well (big chunks that did not shred due to the lid or something. The processor slowed down and I had to readjust the cheese block and press lighter? This thing is hot garbage. I really do not like it at all. The Kitchen Aid brand just lost a customer due to this. I no longer associate your name with quality.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Reviews, KitchenAid Brand, June 16, 2025
Dear disappointedkitchenaid,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291768864 for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Lovely Machine
on September 5, 2025
Posted by: Poodlefeet
This was my first food processor. Loved the size, easy/intuitive to use. Love that there is no twisting involved to lock the bowl and the lid into place. Latch that holds the lid down broke pretty early on, but simply holding lid down solved that. Then daughter used it, well, tried to use it to chop up dates. Motor burned up/froze up, not sure which, but only solution to that problem is to replace. Getting a larger model with more bells and whistles, but will not be allowing dates anywhere near it!
I would recommend this to a friend!
Response from Kitchen AidBy KitchenAid Small Appliance, September 8, 2025
Dear Poodlefeet, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#356602610 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Broke after 4 years
on October 13, 2025
Posted by: jvp
from Fort Worth, TX
Bought this about 4 years ago. Fuse went bad and it no longer works. KitchenAid refuses to fix it even after you jump through all the hoops to talk to anyone.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, October 14, 2025
Dear jvp, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#361847549 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great food processor!
on December 30, 2025
Posted by: caramashe
This is a great food processor if you are looking something small but powerful! I have thoroughly enjoyed using it and the instruction videos on the website are very helpful and informative. IMO, a great value for the price!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Don't waste your money.
on April 3, 2026
Posted by: Nunya
Awfully designed piece of crap. Doesn't chop anything...swirls it around. The pour spout it two rickety pieces for some reason and since you have to open the lid to a 90 degree angle both pieces aren't flush and fall on the counter. Also the blades don't stop when you open the lid until it's about 45 degrees...I'm suprised someone hasn't cut their thumb off. Blades (it's two peices for some reason) and speeds are super slow, even "high" speed and don't work properly. Oh, and the handle broke off WHEN I WAS HAND WASHING IT. It didn't fall, didn't bang into anything. It broke because it is held together by two tiny screws AT THE BOTTOM screwed into a tiny cheap plastic tube. The four tabs that are supposed to secure the processor are loose and make the whole thing shake and often stick despite being clean and new. Piece of crap. Worst buy ever. I don't believe any of these positive reviews which I checked before purshasing. They are waaaaay too "perfect!" "best machine ever!" A toddler could see how poorly designed this thing is. Also I tried to show a pix of the broken handle but that feature is broken and so I had to write this post again. And the "review" guidelines are suspicious. If this doesn't make the website I'm def blasting this on social media so other ppl don't waste their money.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, April 6, 2026
Dear Nunya, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#383347242 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Disappointed
on December 31, 2018
Posted by: TonyaNash
from Goldsboro,NC
Gender:Female
I received this as a gift for Christmas and I used it that day and just tried to use it yesterday with some cheese -less than 8oz and it froze in the middle of the process and as of today it will not work. I used out for the same amount of cheese the first time with no issues. Since it's a gift I don't think that I can use the warranty due to the fact that I nor the purchaser has the receipt so now I just have a nice looking counter ornament which is disappointing because I love kitchenaid, I've had my trusty kitchen aid mixer for 4 years and its still going strong.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, January 3, 2019
Dear TonyaNash,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your 7 Cup Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 213951567 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Bummed!
on August 2, 2018
Posted by: Jbiggs727
from Michigan
Gender:Female
I received this food processor as a wedding gift less than a year ago and within a few times of using it the plastic piece within the blade broke and now it wont spin :( I have read other reviews stating this. I hope Kitchen Aid stands behind their products because I received many Kitchen Aid products as wedding gifts. Besides the blade breaking I loved it so far.