Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor - White
Customer Rating
2
Why is my food processor smoking?
on October 6, 2020
Posted by: mykitchenisonfire
from Minneapolis, MN
I received this product as a gift in 2017 and up until now, it has worked great! It works well for ricing cauliflower, grating cheese and shredding carrots. I use the product on a semi regular basis. Today (10/5/2020) I was making humus, like I have done in the past, when smoke starting coming up from the bottom of the processor. It smelled like burning plastic. I am disappointed that this product is deteriorating after not that long of a life. If you are looking to use a food processor on regularly basis, I would not recommend this product.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, October 7, 2020
Hi mykitchenisonfire, Thank you for providing feedback on your 7 Cup Food Processor. We are sorry to learn you have experienced this issue with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
[This review was collected as part of a promotion.] I bought this processor a couple of weeks ago and I am glad I did. It has cut down on prep and made my life easier.
[This review was collected as part of a promotion.] I received it as a late gift. I love how quick and easy the food processor is. The clean up is super fast as well.
[This review was collected as part of a promotion.] I had an older Cuisinart food processor that I gave to my daughter when I bought this, I felt this was a good pick after reading all the reviews. I hated it! I tried to shred cheese, attempted to shred zucchini, both were bad. There is such a huge gap between the top of the disc and the lid that large chunks just spin and spin, and never get completed. The best thing about it was the ease of clean up. I returned it and ended up buying a new Cuisinart, I didn’t want to disappoint my daughter.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, September 28, 2020
Hi Lmurr39, Thank you for providing feedback on your Food Processor We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
[This review was collected as part of a promotion.] I bought this a few weeks ago. I broke the other one I had which was a different brand. I love the ease of putting the right blade in and performance of how it works. It is so easy to clean and it dries very easy. I showed it to several people and they will be buying one as well.
[This review was collected as part of a promotion.] I bought this and was needing a food processor. I have gotten back into canning. This is a big help with the canning. I have other KitchenAid products and love how much better product that KitchenAid is built. This will last a very long time. My daughter will get all of my KitchenAid products. So if you would like to have something that will last this is great.