Customer Reviews for KitchenAid - Easy Store 7-Cup Food Processor - White
Customer Rating
1
Broke in 5 uses
on December 8, 2020
Posted by: Jflo
from California
Was shredding cheese with it and it broke. I understand when you make millions of products your gonna get a bad one here and there. But whay prompted me to write this review it i was I was on hold for 90 minutes trying to get yo customer service. When I finally got through to someone I got nothing but attitude. Was told we put to much cheese in it and it was our fault. How can you put in to much when you have to cut it small to put it in the food processor opening? Like I said im sure we just got a diffective product and I understand its gonna happen. But to get so much attitude and kickback when all I'm asking for us a replacement is unacceptable.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, December 9, 2020
Hi Jflo, Thank you for providing feedback on your Food Processor. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 or kitchenaid_receipts_usa(at)kitchenaid(dot)com so we can try to further assist with your current issue.
Berry good machine ..but i broke the lid .i orders one in a shop in Holland where i live ...and i wonder when do they send parts to europe .cause its more then 9 weeks ago
[This review was collected as part of a promotion.] I have only used my food processor once but I am very satisfied. I really like the compact design and the power of the unit.
[This review was collected as part of a promotion.] I bought this model at my home in Illinois because I wanted to downsize from the 12 cup model. This 7 cup is just the right size for me - big enough for a pie crust, not too much trouble to shred cheese or chop nuts, or spin up oatmeal into flour for my favorite pancakes. Then as I planned Thanksgiving dinner at my home in Indiana, I realized I would not make it without my food processor- so I got one for here too. I like the small footprint, how easy it is to clean and Kitchen Aid reliability.
[This review was collected as part of a promotion.] Using my new kitchenaid food processor has changed my baking skills and life. Add ingredients and roll out. Homemade pistacio paste healthier and so easy and cheaper!!! Love my kitchenaid!!!
[This review was collected as part of a promotion.] I am a chef turned engineer, so I’ve used my fair share of commercial kitchen appliances. This food processor is awesome!! I’ve been wanting one for my home kitchen for a while and so glad I made the purchase!
It made Thanksgiving prep a breeze! A lot of chopping goes into all the fixings and this made cooking by myself so easy. Quick cleanup too! No more chopped onions all over my counter and floor.
I love the ingenuity of the disc blades, being one side for grating and one side for slicing. It saves space and eliminates an extra item to keep track
of.
Also, good to call out how the bowl snaps into place vs ones I’ve used in the past that snap down and twist to lock. Sometimes the twist mechanisms or safety switches would break when trying to twist it to lock.
Overall awesome product. Thanks KitchenAid you never disappoint!!
[This review was collected as part of a promotion.] I’m in love with my food processor. It’s fast and powerful. I love the latch lock that secures the top and that the lid can stay attached instead of laying it to the side.