Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Average customer rating
4.5
(335 Reviews)
Rating breakdown 335 reviews
5 Stars
257
4 Stars
37
3 Stars
18
2 Stars
9
1 Star
14
80%of customers recommend this product.
(
72 out of
90)
Customer Reviews for KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Customer Rating
5
Get you one !!!
on April 24, 2025
Posted by: aunt Pammy
A dream come true !!! Here In Louisiana rice is a daily staple ; but it’s hard to get the right consistency every time.
This rice cooker is perfect in every way !!! It weighs the rice and dispenses the exact amount of water . No messy measuring , no guessing , just fluffy delicious rice . It’s worth the price for sure . I did purchase an appliance slider that has
rollers , for easy access . I would always use a rubber spatula to serve or stir as it will scratch with metal utensils.
This rice cooker is perfect in every way !!! It weighs the rice and dispenses the exact amount of water . No messy measuring , no guessing , just fluffy delicious rice . It’s worth the price for sure . I did purchase an appliance slider that has
rollers , for easy access . I would always use a rubber spatula to serve or stir as it will scratch with metal utensils.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great and Easy
on October 29, 2025
Posted by: GeoInLB
We use this appliance to cook rice several times per week. Very easy to use, and the rice comes out perfect. Only bummer is that the black pot, can easily get a paint chip.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Broken just out of warranty. Expected better.
on January 10, 2026
Posted by: Dylan
from San Antonio, Texas
We purchased this in August 2024. Now in December 2025, just a few months outside the 1 year warranty, the scale is wildly inaccurate no matter how many times you zero it, so all the cooking is off and it can’t be used. Very disappointed a kitchen aid product lasted such a short time. I will say until the scale problem it was wonderful, and we used it several times a week.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, January 12, 2026
Dear Dylan,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375828467 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375828467 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
I REALLY want to like this, but too many problems
on May 3, 2025
Posted by: HyperC
from Texas
I REALLY want to like this Rice cooker, but I'm having too many problems with it. Not sure if the quality of Kitchen aid products has gone down or I just got a dud. When it works, it works GREAT, when it works. Most of the time the scale on this is wrong... like horribly wrong. And if I don't notice that the scale is weight the rice incorrectly before starting it, it always undercooks the rice because it doesn't add enough water. There are times where the scale will claim the rice is have the weight it actually is. Simply taking the container out of the cooker and letting it reset doesn't work very often. Most of the time it will still continue reading the weight incorrectly and it's always reading it less then what it really is. I would say this happens at least 3 out of every 4 - 5 times i use it.
The other problem now that has been popping up is an Error 4A and that I need to unplug the machine for 30 minutes to let it cool down. This is when it's not even HOT. This keeps popping up at times when I lift the container out of the cooker, then suddenly the error pops up and when it's not even hot, at all. Like the warm feature turns off and it's been sitting awhile, I pull the rice bowl out to transfer the rice to a sealable container, as soon as I remove the bowl from the cooker, that error pops up. The bowl is barely luke up warm and I can touch it without issue, yet I get the Error 4A error claiming I need to unplug the machine and let cool down before restarting... I've only had this a few months I guess and I'm already regretting the purchase.
I'm guessing with all the problems I'm already having with it, it probably won't even be functional by the end of the year or the problems will be so bad it won't be worth using. I'm just glad I kept my original rice cooker and didn't get rid of it after buying this one.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, May 5, 2025
Dear HyperC,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290519497 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290519497 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Flawed
on May 2, 2024
Posted by: Doug99
When making a couple cups of jasmine rice and select 'soft' - water and foam comes out of the vent. So, the next time I tried rinsing the rice first, and same result. Disappointed for such an expensive machine. I would love to return it, but outside the return window. I would suggest to anyone else to not to buy this rice maker and go with Zojirushi.
Response from Kitchen AidBy KA Review Team, May 3, 2024
Dear Doug99,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 280508059 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 280508059 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Perfect Results Every Time
on June 3, 2025
Posted by: Onideus
from Cincinnati, Ohio
[This review was collected as part of a promotion.] So after a month with the product and cooking four different grains I’m familiar with, I’ve been astonished at how consistent the terrific results have been. I love knowing that when I use it the device calibrates how much water and how long to cook contingent on my settings so that it’s perfect every time. I’ll not go back to my old cooker and can’t wait to cook even more in this cooker!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Burns whatever it’s cooking!
on June 13, 2025
Posted by: Azsunlover13
from Dallas, TX
We’ve had this rice cooker for several months and EVERY time we try cooking something in it (rice, quinoa, couscous, lentils, etc.) it sticks to the bottom, overcooks, and burns it! We have to stop the cooking process sometime in the middle of the cook time and hope that it’s cooked all the way. Not worth the money we paid for it!!
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, June 16, 2025
Dear Azsunlover13,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291713887 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291713887 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Perfect food
on June 4, 2024
Posted by: Sheela loves KitchenAid
[This review was collected as part of a promotion.] I love it!! It provides perfect rice and oatmeal every time!! If I could suggest one thing, it is to have a stainless steel pot instead of the coated one.
Written by a customer while visiting Kitchen Aid