Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Average customer rating
4.5
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
252
4 Stars
37
3 Stars
18
2 Stars
7
1 Star
14
80%of customers recommend this product.
(
69 out of
86)
Customer Reviews for KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Customer Rating
5
It can cook potatoes!
on May 9, 2024
Posted by: ghsnd
We got this for our anniversary and so far I absolutely love it!
I used to make fun of people using rice cookers, because rice is easy to cook, you just need a pot of boiling water. Until I got one - then I used and abused that poor thing - it's just so much easier and it saves that big pot for the other stuff you might need to cook - like gumbo!
Then I caught wind of this Grain and Rice Cooker from my husband who works in R&D at Whirlpool and we were both intrigued, we bought one when it was finally released. Boy am I glad we did. I have used it for more than cooking rice and grains, I've used the steamer basket to cook eggs (hard or soft boiled), Potatoes (small or cubed) and the rice/grain cooker to make basmati rice, couscous and lentils. I'm using the fast soak option right now for a bag of great northern beans. I know it's silly but being able to just plop some eggs in the basket and then leave it for 11 minutes is awesome and now I get why people used to have counter top egg cookers.
It is a little pricey, but you know, being able to just dump your stuff in and have it weigh it and then dispense the right amount of water is amazing to be honest, and to cook potatoes without having them get waterlogged or need to watch them is great too - just dice them up and put them in the steamer basket or use small potatoes and put them in whole. I used fingerling potatoes and left them whole it took 10 minutes and they were perfect, I smashed them flat and put them in the oven for 'smashed potatoes'. The manual has the recommended steam times for everything from broccoli to whitefish - which I haven't tried yet, but suspect I will soon enough.
The only issue I had was with the lentils, and I think they were kind of old since they just disintegrated. I'm going to reserve my judgment on how it cooks lentils after I try a fresh bag of brown lentils (these were old green ones). So far I have not had to tweak any settings, but I might have to do it for lentils at least if I want them to hold their shape.
I used to make fun of people using rice cookers, because rice is easy to cook, you just need a pot of boiling water. Until I got one - then I used and abused that poor thing - it's just so much easier and it saves that big pot for the other stuff you might need to cook - like gumbo!
Then I caught wind of this Grain and Rice Cooker from my husband who works in R&D at Whirlpool and we were both intrigued, we bought one when it was finally released. Boy am I glad we did. I have used it for more than cooking rice and grains, I've used the steamer basket to cook eggs (hard or soft boiled), Potatoes (small or cubed) and the rice/grain cooker to make basmati rice, couscous and lentils. I'm using the fast soak option right now for a bag of great northern beans. I know it's silly but being able to just plop some eggs in the basket and then leave it for 11 minutes is awesome and now I get why people used to have counter top egg cookers.
It is a little pricey, but you know, being able to just dump your stuff in and have it weigh it and then dispense the right amount of water is amazing to be honest, and to cook potatoes without having them get waterlogged or need to watch them is great too - just dice them up and put them in the steamer basket or use small potatoes and put them in whole. I used fingerling potatoes and left them whole it took 10 minutes and they were perfect, I smashed them flat and put them in the oven for 'smashed potatoes'. The manual has the recommended steam times for everything from broccoli to whitefish - which I haven't tried yet, but suspect I will soon enough.
The only issue I had was with the lentils, and I think they were kind of old since they just disintegrated. I'm going to reserve my judgment on how it cooks lentils after I try a fresh bag of brown lentils (these were old green ones). So far I have not had to tweak any settings, but I might have to do it for lentils at least if I want them to hold their shape.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
great appliance for many years to come
on July 8, 2024
Posted by: Kitchenade lover
from Wisconsin
[This review was collected as part of a promotion.] I brought this ricer to use for rice. I have been making oatmeal, beans, hard boiled eggs, risotto and even orzo. This machine has surpassed my exceptations. I love the fact that you add water to the reserviour and the dry rice, beans etc to the pot and the computer settings adjust the water according to what you are making. Seriously this could not be any easier to use, it also keeps your food warm for a very long time. It also comes with a little steamer bowl. You will not be disappointed. Again it is a Kitchenade need I say more.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Well made, and easy to use.
on May 28, 2024
Posted by: Happyhiker
from Rapid City, SD
[This review was collected as part of a promotion.] I bought this cooker because it does beans and steams vegetables as well as rice. I've cooked rice and steamed vegetables so far, and both work well. The steamer stays on longer than required, so far, for brussel sprouts and broccoli. However, I have decided to just stop it prior to the full time. It is very easy to clean, and that I appreciate so much. It is attractive, fits well on the lower shelf of my kitchen island, and I pull it out to use it. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Have Your Oatmeal Ready and Waiting for You In AM
on June 18, 2024
Posted by: AtMosquitoInlet
[This review was collected as part of a promotion.] Selected it for rice, hoping to make the sticky type rice I get at Chinese food restaurants, but haven’t even attempted it yet. Instead it is being used daily for steel cut oatmeal. It lets me cook to the thicker consistency that I like. I add bananas, berries and honey for a wonderful breakfast.
Then comes clean up time - I thought ugh. But, it is super simple and clean up is a snap. Zero scrubbing involved. The same water tank that cooks the grains and rice is used. You just close back the lid and tell the touch screen to clean. It steam cleans the pan. A quick rinse and it looks spotless. I like to quickly wash with a bit of soap, but it probably doesn’t even need this as it looks very clean after rinsing. I had honestly thought this would be a countertop appliance which I would pull out when I needed it on occasion. Instead it has its own space on my limited countertop as it has become a daily staple for using. I can set it to tell it to cook to be ready (up to 24 hours ) when I wake up and it will cook the oatmeal and keep it warm.
I look forward to trying the rice and even beans, but for now am loving the ease of cooking and cleaning for the steel cut oats.
Then comes clean up time - I thought ugh. But, it is super simple and clean up is a snap. Zero scrubbing involved. The same water tank that cooks the grains and rice is used. You just close back the lid and tell the touch screen to clean. It steam cleans the pan. A quick rinse and it looks spotless. I like to quickly wash with a bit of soap, but it probably doesn’t even need this as it looks very clean after rinsing. I had honestly thought this would be a countertop appliance which I would pull out when I needed it on occasion. Instead it has its own space on my limited countertop as it has become a daily staple for using. I can set it to tell it to cook to be ready (up to 24 hours ) when I wake up and it will cook the oatmeal and keep it warm.
I look forward to trying the rice and even beans, but for now am loving the ease of cooking and cleaning for the steel cut oats.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Our trials are getting better!
on June 1, 2024
Posted by: MarMS
[This review was collected as part of a promotion.] We love it but have been finding the instructions are not accurate. We have had to add more water than the booklet calls for. Last couple of times it has worked well adding more water for fuffy rice, not rice that is hard and unable to fluff.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Thoughtfully designed!
on June 7, 2024
Posted by: JT2024
[This review was collected as part of a promotion.] The main reason I made the purchase was to avoid stove-top spill-over messes when steaming rice. After trying various settings and options offered when making rice - manual or automatic, rinsed or not, I have found the KitchenAid does an excellent job with rice, although I'm still looking to obtain slightly more stickiness in the cooked rice. It does require about 16 minutes more time than my gas stove stop preparation when making rice; and, more time for steaming vegetables than with my conventional electric steamer too. But I like the results. I like no mess. I like "turn it on, walk away" too. I'm looking forward to cooking beans. It has a compact footprint. It sits under the overhead cabinet nicely. I give it a 4.8 rating - slightly less than full 5 stars only because the cooking time of the unit is a bit slow - 35 minutes to cook a cup of white rice.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
I REALLY want to like this, but too many problems
on May 3, 2025
Posted by: HyperC
from Texas
I REALLY want to like this Rice cooker, but I'm having too many problems with it. Not sure if the quality of Kitchen aid products has gone down or I just got a dud. When it works, it works GREAT, when it works. Most of the time the scale on this is wrong... like horribly wrong. And if I don't notice that the scale is weight the rice incorrectly before starting it, it always undercooks the rice because it doesn't add enough water. There are times where the scale will claim the rice is have the weight it actually is. Simply taking the container out of the cooker and letting it reset doesn't work very often. Most of the time it will still continue reading the weight incorrectly and it's always reading it less then what it really is. I would say this happens at least 3 out of every 4 - 5 times i use it.
The other problem now that has been popping up is an Error 4A and that I need to unplug the machine for 30 minutes to let it cool down. This is when it's not even HOT. This keeps popping up at times when I lift the container out of the cooker, then suddenly the error pops up and when it's not even hot, at all. Like the warm feature turns off and it's been sitting awhile, I pull the rice bowl out to transfer the rice to a sealable container, as soon as I remove the bowl from the cooker, that error pops up. The bowl is barely luke up warm and I can touch it without issue, yet I get the Error 4A error claiming I need to unplug the machine and let cool down before restarting... I've only had this a few months I guess and I'm already regretting the purchase.
I'm guessing with all the problems I'm already having with it, it probably won't even be functional by the end of the year or the problems will be so bad it won't be worth using. I'm just glad I kept my original rice cooker and didn't get rid of it after buying this one.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, May 5, 2025
Dear HyperC,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290519497 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290519497 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Best Rice/Grain Cooker! Great Features!
on May 10, 2025
Posted by: XWilder
from Indiana
[This review was collected as part of a promotion.] I bought this a month ago after moving into my new house. I wanted a new rice cooker. I did some research and decided on the Kitcchen Aid grain & rice cooker. I like it will automatically adjust the amount of water I need depending on the amount of rice I put in. The water compartment is clear sturdy plastic so I can see when the water is getting low. It doesn't just cook rice. I like various multi grains Arthur’s Flours. Now I don't need to use the double boiler so the don't get burn. I get distracted & forget I have something on the stove. Usually why, I have to do one task at a time. With the Kitchen Aid grain and rice cooker I don't have to worry about the rice and grains getting burnt. I can soaked my beans or rice up to 2 hours. The rice is nice and fluffy and stays warm for 6 hours. You have to clean the rice and beans before puttingin in the rice cooker. It is not a rice or bean cleaner. I like the 21 presets for the grain and rice. I can program it 24 hr ahead for delicious cereal or my different rices I like to eat. It has a small insert to steam vegetable. I tried some broccoli and cauliflower, it worked well. I am happy I bought it.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid