Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Average customer rating
4.5
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
252
4 Stars
37
3 Stars
18
2 Stars
7
1 Star
14
80%of customers recommend this product.
(
69 out of
86)
Customer Reviews for KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Customer Rating
1
DO NOT BUY THIS
on February 10, 2025
Posted by: cr2025
In theory, this should be a fantastic device. Unfortunately there is no way to manually select any of the useful cook settings. Cook times are only in 5 minute increments and cannot be adjusted. If it undercooks the rice, there are no options to extend the cook time. You cannot adjust the water dispensed or dispense more. After months of trying to get it to do even one batch of rice correctly, we have given up. I contacted support and they are not able to issue a refund or even credit or exchange so I am stuck with a product that is useless. Maybe I can donate to someone that will have better luck than us. Best to get this at a store where you can return it quickly and easily once you realize it doesn't work properly.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Hit and miss
on August 29, 2024
Posted by: Truffle lover
from Southern California
[This review was collected as part of a promotion.] Some things come out perfect. Quinoa, for instance, is light and fluffy. I have never achieved that level of fluffiness cooking it on the stove. Other things, however, are coming out dry or undercooked. Farro is a good example. I got this specifically because I want to eat more of this super healthy grain. I like the set it and forget it concept of cooking the farro this way, but I have not achieved a level of softness to my liking yet. Jasmine rice has come out on the dry side. Forbidden rice, (black) came out perfectly. Now on to the steaming feature. Broccoli cooked to perfection! However, it does not have the ability to choose what food you are steaming so you have to set a separate timer or you’ll get mush. I have to watch the machine while “water is heating” and then when steaming starts I set my timer. Maybe there is a way to adjust this preset time? I haven’t found it yet. Mostly the machine is user friendly but I have not had good results with going into the custom settings. A little confusing to use.
Oatmeal, rolled oats, have also been a little drier than I like. They are cooked well but not enough liquid.
I have tried using other liquids than water. I used a broth for some lentils. And I once used milk for the oats. Unfortunately the machine does not tell you when to stop adding liquid which I didn’t realize so I probably added too much broth for the lentils and not enough milk for the oats. Am I missing something here again? This is a smart machine that is weighing what I’m putting in so shouldn’t it tell me when to stop when it’s not using the water from the reservoir?
Overall I’m not sorry I got it. I like kitchen toys that make things easier for me and this does help. I perhaps need to tinker around further to get the results I prefer.
Oatmeal, rolled oats, have also been a little drier than I like. They are cooked well but not enough liquid.
I have tried using other liquids than water. I used a broth for some lentils. And I once used milk for the oats. Unfortunately the machine does not tell you when to stop adding liquid which I didn’t realize so I probably added too much broth for the lentils and not enough milk for the oats. Am I missing something here again? This is a smart machine that is weighing what I’m putting in so shouldn’t it tell me when to stop when it’s not using the water from the reservoir?
Overall I’m not sorry I got it. I like kitchen toys that make things easier for me and this does help. I perhaps need to tinker around further to get the results I prefer.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great product!
on September 6, 2024
Posted by: aannie
from TX
[This review was collected as part of a promotion.] I bought this a month ago and very glad that I did!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Super Convenient!
on April 23, 2024
Posted by: _Connor_
[This review was collected as part of a promotion.] I bought this rice and grain cooker and it is amazing! It is super convenient to use, and the rice comes out perfect every time. The built in scale and automatic water dispensing make it super quick and easy to get the rice cooking and takes away the hassle that cooking rice once was.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Wow
on May 21, 2024
Posted by: Reeree4
Perfect everytime. Really takes out the guess work. I really love this appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
on June 5, 2024
Posted by: Lala35
from Georgia
[This review was collected as part of a promotion.] It's easy to use and tun to use since it's a unique design. It says you can cook 8 cups of rice the reason my husband convinced me to get this rice cooker but apparently it I put 3½ cup of rice it's still cook fully but not as soft of the texture of the rice I wanted. 3 cups is perfect for my Asian preferences for my rice. So this is perfect for small family but if you are asian and going to ha e a party and gonna serve rice this would not be the best option to use since cooking the rice probably take 30 mins or so and it will only cook 3 cups of rice if you want your rice perfectly soft.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
taking time to get use to
on March 4, 2025
Posted by: Tolefree
from Ca
[This review was collected as part of a promotion.] I feel it's over priced, but it is a nice rice cooker
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Best rice.
on April 11, 2024
Posted by: Panther_714
[This review was collected as part of a promotion.] This is a game changer. Makes perfect rice everytime. Even wild rice was great. Haven't tried beans yet, I'm sure they will come out great also. The menu is very user friendly. Highly recommend.
Written by a customer while visiting Kitchen Aid