Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Average customer rating
4.5 out of 5
4.5
(330 Reviews)
Open Ratings Snapshot
Rating breakdown 330 reviews
5 Stars
253
4 Stars
37
3 Stars
18
2 Stars
8
1 Star
14
80%of customers recommend this product. 
(
70 out of 87
)
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Customer Reviews for KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Customer Rating
2 out of 5
2
Not Happy
on October 20, 2025
Posted by: Bookt911
This unit is not worth the money that was spent on it. It is complicated, lacks directions in the owners manual, I would recommend this unit to anyone
Response from Kitchen AidBy KitchenAid Small ApplianceOctober 21, 2025
Dear Bookt911,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#363352988 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Great and Easy
on October 29, 2025
Posted by: GeoInLB
We use this appliance to cook rice several times per week. Very easy to use, and the rice comes out perfect. Only bummer is that the black pot, can easily get a paint chip.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
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