Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Average customer rating
4.5
(335 Reviews)
Rating breakdown 335 reviews
5 Stars
257
4 Stars
37
3 Stars
18
2 Stars
9
1 Star
14
80%of customers recommend this product.
(
72 out of
90)
Customer Reviews for KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Customer Rating
5
Flawless
on April 22, 2025
Posted by: Fantastic!
from Wisconsin
[This review was collected as part of a promotion.] Awesome, works exactly how I hoped. Flawless rice, flawless steel cut oats!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Completely Frustrating Experience
on June 9, 2025
Posted by: David O.
[This review was collected as part of a promotion.] I decided to splurge and buy what I though was a nice rice cooker. The problem is, if you are following a recipe with other ingredients, the unit tells you that you added too much broth, and dump some out. If you take out the pot to dump some out, it resets the system and now you can't start with the rice weight, as there is already broth and other ingredients in the pot. I was never even able to cook the rice. There should be manual settings to get past this. The Kitchenaid customer service people have made it even more frustrating with the return process. After finally getting it approved for return, I'm still waiting on a refund with them having received it over a week ago.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, June 9, 2025
Dear David O. ,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid order return. We will follow up with instructions via email.
We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid order return. We will follow up with instructions via email.
We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Perfect rice maker!
on April 14, 2025
Posted by: Mammytack
[This review was collected as part of a promotion.] The touch screen rice maker is a game change. Takes all the guess work out of water ratio to rice or beans and cooks to perfection. It's a sleek design with ease of use. Perfect rice maker. I haven't made any beans yet. I'm excited to try it all.
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Not Happy
on October 20, 2025
Posted by: Bookt911
This unit is not worth the money that was spent on it. It is complicated, lacks directions in the owners manual, I would recommend this unit to anyone
Response from Kitchen AidBy KitchenAid Small Appliance, October 21, 2025
Dear Bookt911,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#363352988 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#363352988 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Perfect for Healthy People on the Go
on December 31, 2025
Posted by: EZPZ
from Aiea, Hawaii
This Grain and Rice Cooker is terrific and sooo convenient! This made it easy to eat steel cut oatmeal every morning. We just put some steel cut oatmeal into the pot and the cooker figures out the amount water needed and the right amount of time to cook. It even has a delayed timer and warmer. So perfect for people of convenience and on the go. Such a handy item. We love it!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
So simple to use
on January 1, 2026
Posted by: Marlene
from CA.
I purchased this a few months ago and absolutely love it. I use it for rice and beans at least 4 times a week. I wish all appliances worked like this one.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
BEST kitchen helper!
on January 10, 2026
Posted by: kristin
This might be the best kitchen tool I've ever bought! I am notorious for burning oatmeal and farro. This creates the perfect texture! And the bean soaking— it's so much cheaper to buy dried beans so this is also saving me money. (Special thanks to Jennifer Garner and her fake cooking show on Insta.)
Written by a customer while visiting Kitchen Aid