Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Average customer rating
4.5
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
263
4 Stars
38
3 Stars
19
2 Stars
10
1 Star
15
80%of customers recommend this product.
(
76 out of
95)
Customer Reviews for KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Customer Rating
1
Don't Buy
on December 19, 2024
Posted by: Nicolotta
from New Jersey
[This review was collected as part of a promotion.] The rice and green cooker is defective. It overcooks rice and quinoa and it malfunctions when you cook oats.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, December 23, 2024
Dear Nicolotta,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287077876 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287077876 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Very DRY results. Does not work as described.
on December 15, 2024
Posted by: SonomaK
from SF Bay Area, CA
[This review was collected as part of a promotion.] This Grain and Rice Cooker was a good idea, but does NOT work as described. It consistently does NOT use enough water, leaving the cooked dish very dry. Because of this, I use the 'soft' setting, which adds more water in the cooking process for a better normal result. In some cases, there are some uncooked rice/grains, so I've had to add additional water after the cook cycle is complete. On the plus side: The program-ahead feature is convenient.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, December 16, 2024
Dear SonomaK,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 286959307 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 286959307 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
TOUCH SCREEN DOES NOT WORK-COOKING FRUSTRATION
on November 22, 2024
Posted by: 2 REPLACEMENTS BROKEN
Incredibly frustrating .... touch screen does not work... they sent a second replacement same problem. Then they expected me to take the replacement to send back before sending anything that would work. DO NOT BUY THIS PRODUCT/ JENNIFER GARNER SHOULD NOT BE SUPPORTING OR ADVERTISING THIS.
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Written by a customer while visiting Kitchen Aid
Customer Rating
5
Best Rice Cooker EVER!!!
on November 20, 2024
Posted by: Bhappy
[This review was collected as part of a promotion.] Hello, I'm in love with mu Rice Cooker. It's then best thing I've ever bought. Each time a cook a different type of grain, it comes out perfect. Seriously, it's AMAZING!!!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easy way to cook
on November 19, 2024
Posted by: Catalina Cavalieri
from Katy, Texas
[This review was collected as part of a promotion.] I love it :) Easy way to cook .... I am encouraging my son to use it, too... I have already prepared rice several times and lentils :)
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
on November 15, 2024
Posted by: DebbyO
from Katy, TX
[This review was collected as part of a promotion.] Best rice cooker! Cooks the rice to perfection, totally recommend
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
on November 2, 2024
Posted by: magzy67
from TUNKHANNOCK PA
[This review was collected as part of a promotion.] Everything we get from kitchenaid is top notch,and we are very pleased. This particular product follows suit. Keep up the good work kitchenaid. No more need be said.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
All I had hoped it would be
on October 22, 2024
Posted by: bgimbel
from Lancaster, PA
[This review was collected as part of a promotion.] Simple to use, love the auto weighing (no more need for precise measuring in special sized measuring cups (or 3/4 of a cup = “one cup of rice” after you lose that special measuring cup…) which works for either pre soaked or not. It has a much larger capacity than my prior simple / standard rice cooker.
Nice auto water supply and dispensing. Nice, if small, option to steam some vegetables while cooking the rice, grains, or beans.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid