Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Average customer rating
4.5
(335 Reviews)
Rating breakdown 335 reviews
5 Stars
257
4 Stars
37
3 Stars
18
2 Stars
9
1 Star
14
80%of customers recommend this product.
(
72 out of
90)
Customer Reviews for KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Customer Rating
1
Water tank issues
on March 9, 2025
Posted by: Blake_hagz
from Boise ID
I have had this product for a few months and it’s been terrible. Every time I start it up the water doesn’t pull into the machine and so it reads error and I have to completely disassemble the product to get it to work every time.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, March 12, 2025
Dear Blake_hagz,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289031738 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289031738 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Well made rice and bean cooker!
on August 3, 2025
Posted by: dave25
This product surprised me. It really makes fantastic beans in a set it and forget it way. You can tell they spent some time on the settings, and you can customize a setting if one of them isn't quite perfect. It made perfect wild rice on the first try. It's really helpful for vegan / vegetarian households. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Does not work correctly
on February 11, 2025
Posted by: GK25
I got this product for Christmas. I have tried it every week since then (at least 7 times so far). I'm only trying to cook normal white rice. Every time it cooks, there is sticky water running all over the outside of the device, spilling onto the counter and running onto the floor. I'm only trying to cook 1 cup of rice and the manual says it has a capacity of up to 3.6 cups of dry rice. I can't even imagine what that might be like. I take it apart each time and clean all the parts, but no help.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, February 13, 2025
Dear GK25,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288364190 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288364190 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
A escala atrapalha demais
on March 12, 2025
Posted by: Daniele P Medley
[This review was collected as part of a promotion.] the scale always gives an error, which makes it very difficult to use!!
Response from Kitchen AidBy KA Review Team, March 13, 2025
Dear Daniele P Medley,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289124742 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289124742 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great little cooker
on May 25, 2024
Posted by: Melmeg
from Ridgewood, NJ
[This review was collected as part of a promotion.] I am very glad that I decided to purchase the grain and rice cooker. It is pricey but worth it. I have had the cooker for a month and have made several kinds of rice, beans and grains. It is very easy to use, The Product Guide (which must be downloaded, it isn't included in the packaging) is very detailed with instructions on how to use the appliance, listing minimum and maximum ingredient amounts, cooking and steaming times, step by step instructions on setting up custom cooking cycles, etc. Everything I cooked has come out well; but, you need to experiment to find your preferred texture - soft, regular or firm.
I have very limited counter space; but, at only a little over 13" wide and about 8 pounds, its easy to move from the shelf where it is stored. It is easy to clean and I appreciate the pre-wash cycle.
I highly recommend the grain and rice cooker.
I have very limited counter space; but, at only a little over 13" wide and about 8 pounds, its easy to move from the shelf where it is stored. It is easy to clean and I appreciate the pre-wash cycle.
I highly recommend the grain and rice cooker.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
FINALLY!!!! PERFECT RICE!!!!!!!
on August 26, 2024
Posted by: Speller23
from Denver, CO
[This review was collected as part of a promotion.] FINALLY!!!! PERFECT RICE!!!!!!! I cannot believe this appliance...I've tried everything!!!! stop top, oven, insta pot... you name it, I've tried it..... and never before have I been able to achieve rice that was tender and either not stick together in starchy, damp clumps or sticking to the cooking vessel. I live at high altitudes, so this came into play... but I've now used this rice cooker 8-10 times, for various rice, and each time it comes out tender, fall apart rice that looks like you see from restaurants..!!!! I wished I could give this product 100 STARS!!!!!!!!!!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
It is the answer to my prayers.
on August 30, 2024
Posted by: ninae212
from Atlanta, GA
I just made the best brown rice of my entire life. I am on weight loss journey. I have had so made fair attempts in make brown rice. It either is too mushy or uncooked. It was really frustrating me. Thing I found this online. It is the answer to my prayers. Best of all I don't have to measure anything. Took me 15 seconds to set up. I cant wait to try grains next!!!! You must purchase this now!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great Rice Cooker
on July 30, 2024
Posted by: Liz 24
from California
[This review was collected as part of a promotion.] I love my new rice maker. It is so easy to use. My rice comes out perfectly every time. I wish we had purchased earlier. I also like the ability to get it ready and use the delayed start. When the rice is done, the warmer keeps it hot until dinner.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid