Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Average customer rating
4.5
(335 Reviews)
Rating breakdown 335 reviews
5 Stars
257
4 Stars
37
3 Stars
18
2 Stars
9
1 Star
14
80%of customers recommend this product.
(
72 out of
90)
Customer Reviews for KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Customer Rating
5
TOUCH SCREEN DOES NOT WORK-COOKING FRUSTRATION
on November 22, 2024
Posted by: 2 REPLACEMENTS BROKEN
Incredibly frustrating .... touch screen does not work... they sent a second replacement same problem. Then they expected me to take the replacement to send back before sending anything that would work. DO NOT BUY THIS PRODUCT/ JENNIFER GARNER SHOULD NOT BE SUPPORTING OR ADVERTISING THIS.
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Written by a customer while visiting Kitchen Aid
Customer Rating
5
Grain and Rice Cooker
on October 13, 2024
Posted by: BR/DR
from Arkansas
[This review was collected as part of a promotion.] We love our new grain and rice cooker. Just wish there was a preset for stone ground grits. Hate wasting food just to set up a custom setting.
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Unable to make small servings
on March 24, 2025
Posted by: Vandelay
from Indiana
[This review was collected as part of a promotion.] I didn’t realize you needed a minimum amount for the rice.i was hoping to have a fresh two person serving every day, now I need to use way more than intended and refrigerate then reheat. Not what i planned. I also have the Jasmine rice come out hard, even after sitting for 10 min. after cooking. Trying to find the right custom setting to fix. Wish I wouldn’t have bought.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, March 25, 2025
Dear Vandelay,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289393705 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289393705 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Very satisfied
on March 31, 2025
Posted by: Maye2024
[This review was collected as part of a promotion.] I am really satisfied with the product. It lives up to my expectations
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Great concept, but not without flaws
on June 22, 2025
Posted by: PeppermintMochaPatty
from California
I've had my replacement KitchenAid Grain and Rice Cooker for about a year now. My first unit unfortunately stopped working after just one use, but to KitchenAid’s credit, they replaced it quickly and without hassle.
The cooker works well most of the time—I'd say about 75% reliability overall. That said, there are a few consistent issues worth noting. The outer pot and steamer basket are too small for my needs, and the built-in scale isn’t always accurate. For example, if you set your container down nearby while it’s zeroing out, it can throw the weight off.
More recently, the device has started to overheat during cooking, and there's now an odd clicking noise that didn’t exist before. It’s a great idea with solid potential, but it seems like there are still some quality and design kinks to work out.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
KitchenAid rice cooker
on January 7, 2026
Posted by: Best ever
This rice cooker is better than sliced bread. It’s amazing, so much better than I imagined. Everyone should own one and just start cooking with it.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Cooks perfectly & easy to use!
on April 1, 2024
Posted by: erinc345
[This review was collected as part of a promotion.] This machine is A-Mazing! It performs perfectly, and the rice came out perfect. It's very easy to operate and clean. It has safety features to prevent burning. It is very versatile w the rice and grain options. I love Kitchenaid products. They are top of the line!
Written by a customer while visiting influenster.com
Customer Rating
4
Simple and easy to use
on February 3, 2024
Posted by: backyardshopjedi
[This review was collected as part of a promotion.] I was very excited to try this!! I love all the special features this things does!! The fact that it measures the amount of water needed is super helpful!
Written by a customer while visiting influenster.com