Customer reviews from Kitchen Aid
KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Average customer rating
4.5
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
260
4 Stars
38
3 Stars
18
2 Stars
9
1 Star
14
81%of customers recommend this product.
(
75 out of
93)
Customer Reviews for KitchenAid - Grain and Rice Cooker 8 Cup with Automatically Sensing Integrated Scale + Water Tank, KGC3155BM - Black
Customer Rating
2
Flawed
on May 2, 2024
Posted by: Doug99
When making a couple cups of jasmine rice and select 'soft' - water and foam comes out of the vent. So, the next time I tried rinsing the rice first, and same result. Disappointed for such an expensive machine. I would love to return it, but outside the return window. I would suggest to anyone else to not to buy this rice maker and go with Zojirushi.
Response from Kitchen AidBy KA Review Team, May 3, 2024
Dear Doug99,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 280508059 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 280508059 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Perfect Results Every Time
on June 3, 2025
Posted by: Onideus
from Cincinnati, Ohio
[This review was collected as part of a promotion.] So after a month with the product and cooking four different grains I’m familiar with, I’ve been astonished at how consistent the terrific results have been. I love knowing that when I use it the device calibrates how much water and how long to cook contingent on my settings so that it’s perfect every time. I’ll not go back to my old cooker and can’t wait to cook even more in this cooker!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Burns whatever it’s cooking!
on June 13, 2025
Posted by: Azsunlover13
from Dallas, TX
We’ve had this rice cooker for several months and EVERY time we try cooking something in it (rice, quinoa, couscous, lentils, etc.) it sticks to the bottom, overcooks, and burns it! We have to stop the cooking process sometime in the middle of the cook time and hope that it’s cooked all the way. Not worth the money we paid for it!!
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, June 16, 2025
Dear Azsunlover13,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291713887 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291713887 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Perfect food
on June 4, 2024
Posted by: Sheela loves KitchenAid
[This review was collected as part of a promotion.] I love it!! It provides perfect rice and oatmeal every time!! If I could suggest one thing, it is to have a stainless steel pot instead of the coated one.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
I am happy
on August 15, 2024
Posted by: DennyH
from San Jose, CA
[This review was collected as part of a promotion.] Incredible! Doesn't take as much space as I thought it would on my countertop. Everything was very easy to understand straight from the beginning. Has a lot of already programmed recipes and I am very glad it differentiates between dry and soaked beans and grains.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Perfect
on January 7, 2025
Posted by: Josh415
[This review was collected as part of a promotion.] It works amazing and rice is perfect every time. I love it.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Doesn’t make enough for the family
on August 27, 2024
Posted by: nicknametaken
[This review was collected as part of a promotion.] I love the concept but I feel like they purposely market this as bigger than it is. I can barely feed my family with this. I don’t understand why not just make it bigger instead of wanting people to think it’s bigger?
Response from Kitchen AidBy KA Review Team, August 28, 2024
Dear nicknametaken,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 284191073 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Grain and Rice Cooker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 284191073 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Practical!
on May 12, 2025
Posted by: Rod0201
from Miami
[This review was collected as part of a promotion.] Best purchase I have made in a very long time! Strongly recommend this grain and rice cooker as whatever you decide to cook will always come out perfect… and not to mention it will saves you a lot of time.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid