Customer reviews from De'Longhi
De'Longhi - LatteCrema Cool Upgrade Set - White
Average customer rating
4.9
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
51
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
10 out of
10)
Customer Reviews for De'Longhi - LatteCrema Cool Upgrade Set - White
Customer Rating
3
Tall glasses are too tall for the machine
on August 23, 2025
Posted by: kmac13_4867
[This review was collected as part of a promotion.] Well this was disappointing!! The tall glasses are much too tall for the machine for you to be directly in. This was extremely disappointing! I like that it added more cold options when I inserted the cold carafe. It produced a delicious ice latte but only the small glasses make sense. I did brew directly into the tall glass, by holding it while it brewed! This is an amazing machine with some major faults
Response from De'LonghiBy De’Longhi Customer Service, August 25, 2025
Thank you for your feedback and for sharing your experience with the machine. We’re glad to hear you enjoyed the ice latte and the added cold options. Regarding the tall glasses, we wanted to let you know that the coffee spout is height-adjustable and can be moved up or down to better fit the size of your preferred mug or glass. We hope this feature helps make your brewing experience more convenient.
We appreciate your comments and will keep them in mind as we continue to improve our products. Best regards.
We appreciate your comments and will keep them in mind as we continue to improve our products. Best regards.
Written by a customer while visiting De'Longhi
Customer Rating
5
Makes delicious cold drinks
on August 21, 2025
Posted by: bchicobraun_920
[This review was collected as part of a promotion.] Words cannot describe how amazing this upgrade set is! I was a little unsure of how this would work, but once o popped in the LatteCrema Cool carafe, the machine took over. It changes the drink options that are available and adds all these cool cold beverage and cold foam options. My 17 year old son has never had coffee before, but was intrigued and wanted to try this. We made an iced caramel macchiato. I added some salted caramel syrup and topped it with some extra caramel cold foam. It was delicious and my son slurped his down in no time! I foresee us using this attachment a lot!
Written by a customer while visiting De'Longhi
Customer Rating
5
Totally Worth It!
on August 17, 2025
Posted by: iifabii_4859
[This review was collected as part of a promotion.] The Rivelia LatteCrema Cool Upgrade set it the perfect addition to your coffee machine for the summer! The set comes with the Cool Carafe, 2 16.2 thermal glasses for hot/cold drinks, 2 13.5 thermal glasses for hot/cold drinks, and a bonus drink recipe book. It is crazy to me that inserting a carafe can unlock cold drinks! I am so happy to now be able to have a carafe for hot and another one for hot drinks. Now I can enjoy drinks year round! I highly recommend this upgrade! It is totally worth it!
Written by a customer while visiting De'Longhi
Customer Rating
5
for all coffee lovers
on August 16, 2025
Posted by: kendallg36_6104
[This review was collected as part of a promotion.] Delicious! I am a huge coffee fan and loved this upgrade set. I am now able to make iced coffees with cold foam! It’s so fun and makes me feel like I’m getting starbucks. Totally recommend.
Written by a customer while visiting De'Longhi
Customer Rating
5
Good product !
on August 12, 2025
Posted by: zoewynn_1710
[This review was collected as part of a promotion.] De’Longhi never disappoints! I’m so happy to have gotten this upgraded set ,now I can enjoy my cold coffee at home every day. It’s so convenient and incredibly easy to use !
Written by a customer while visiting De'Longhi
Customer Rating
4
Easy cold drinks !
on August 12, 2025
Posted by: breannas153_604
[This review was collected as part of a promotion.] Our espresso machine has been a game changer in our household but now that we have a simple option to make cold drinks it’s even better. Ease of use is great and the options are endless. The tumblers that come with it are fine, insulated but nothing super impressive. The price is the reason for not getting a 5 star, quite expensive.
Written by a customer while visiting De'Longhi
Customer Rating
5
Customized drinks
on August 11, 2025
Posted by: courtneyma524_605
[This review was collected as part of a promotion.] The flavor that this makes in amazing. It was easy to clean not a lot of parts it made ni e drinks ans the customization was awesome. I highly recommend the durability will last years.
Written by a customer while visiting De'Longhi
Customer Rating
5
Coffee shop flavor at home with a versatile, durab
on August 10, 2025
Posted by: malloryl60_2650
[This review was collected as part of a promotion.] The DeLonghi Rivelia LatteCrema Cool Upgrade Set has completely elevated my coffee routine. I’m a cold coffee girl, and the flavor profile of every iced latte or cappuccino I make is just like getting it from my favorite coffee shop. Each drink is smooth, creamy, and perfectly balanced. The brewing options are versatile, letting me easily switch from iced drinks to hot, with great temperature control every time. It’s so convenient and user-friendly, making the process quick and hassle-free. The build feels durable and high quality, the cleaning process is simple, and I love that it comes with four sleek, modern glasses that make serving drinks feel extra special.
Written by a customer while visiting De'Longhi