Customer reviews from De'Longhi
De'Longhi - LatteCrema Cool Upgrade Set - White
Average customer rating
4.9
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
51
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
10 out of
10)
Customer Reviews for De'Longhi - LatteCrema Cool Upgrade Set - White
Posted by: Roger52
Length of ownership:1 month
Verified Purchase:Yes
Wish you could buy cold crema attachment separate from glasses.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Rocco
Length of ownership:1 month
Verified Purchase:Yes
I love both the cold and hot LatteCremas. I love how easy they are to clean and I love the ability to control the froth!
I would recommend this to a friend!
Response from De'LonghiBy Delonghi escalations department, September 30, 2026
Dear Customer,
We're sorry to hear that your experience led to a low review. We'd like to improve your experience by addressing your concerns. Please feel free to reach out to us via chat with a Live Expert: click to chat at the bottom right. https://www.delonghi.com/en-us/delonghi-support
Our team is available Monday–Friday, from 9:00 AM to 6:00 PM EST. We hope to hear from you soon.
Kind regards,
We're sorry to hear that your experience led to a low review. We'd like to improve your experience by addressing your concerns. Please feel free to reach out to us via chat with a Live Expert: click to chat at the bottom right. https://www.delonghi.com/en-us/delonghi-support
Our team is available Monday–Friday, from 9:00 AM to 6:00 PM EST. We hope to hear from you soon.
Kind regards,
Written by a customer while visiting De'Longhi
Posted by: Jennifer
Length of ownership:1 month
Verified Purchase:Yes
I love my hot lattes but sometimes I like an iced one. This lattecrema cool upgrade makes the same delicious latte only iced! Highly recommend it if you like an iced treat like me every now and then!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Accwiz
Length of ownership:3 months
Verified Purchase:Yes
Really nice to have the extra drink options that this gives
Written by a customer while visiting De'Longhi
Posted by: RPDSR
Length of ownership:1 month
Verified Purchase:Yes
Good addition to my Rivelia set up. Unlocks sevrral more options and works well. The Rivelia gives ice option and although it’s not true cold brew technology like the Eletta Explore it eorks well with the Rivelia and the ability to switch bean hopper and still be able to make cold brew with great milk foam fits my wants and needs!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Manos
Length of ownership:1 month
Verified Purchase:Yes
Nice but wish it would have been combined into 1 unit (both Cold/Hot) instead of having to switch and keeping 2 containers in fridge.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Alexis B.
Length of ownership:1 month
Verified Purchase:Yes
I absolutely love the cold attachment, that’s why I bought the Rivelia. I can make my iced coffees at home and rivals going to a coffee shop. I was also very impressed with the insulated cups, they keep my iced coffee cool!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Maria V
Length of ownership:1 month
Verified Purchase:Yes
This is a great addition to the hot milk frother. I only wish I could have gotten it without glasses. I needed more glasses like a hole in the head.
I would recommend this to a friend!
Response from De'LonghiBy De'Longhi Customer Care, January 6, 2026
Dear Customer,
Thank you so much for rating your De’Longhi product with 5 out of 5 stars! We’re thrilled to know that you’re enjoying your experience and that the product is meeting your expectations.
Your feedback means a lot to us—it inspires us to keep delivering high-quality products and exceptional experiences. If you ever have any questions, need tips to get the most out of your product, or want to explore other De’Longhi solutions, please don’t hesitate to reach out.
Enjoy every moment, and thank you for choosing De’Longhi!
Thank you so much for rating your De’Longhi product with 5 out of 5 stars! We’re thrilled to know that you’re enjoying your experience and that the product is meeting your expectations.
Your feedback means a lot to us—it inspires us to keep delivering high-quality products and exceptional experiences. If you ever have any questions, need tips to get the most out of your product, or want to explore other De’Longhi solutions, please don’t hesitate to reach out.
Enjoy every moment, and thank you for choosing De’Longhi!
Written by a customer while visiting De'Longhi