Customer reviews from breville.com
Breville - the Oracle Jet Espresso Machine - Olive Tapenade
Average customer rating
4.1
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
29
4 Stars
4
3 Stars
3
2 Stars
4
1 Star
4
74%of customers recommend this product.
(
28 out of
38)
Customer Reviews for Breville - the Oracle Jet Espresso Machine - Olive Tapenade
Customer Rating
3
Wonderfoam
on March 31, 2025
Posted by: Mark
This is our 4th breville and we really enjoy the machine. The only negative is the foam, it is much more bubbly and not microfoam than our Touch and Barista Pro. The foam comes out with large bubbles and nowhere as foamy as it should be.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, April 1, 2025
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
4
Follow up review
on October 17, 2024
Posted by: Gio
Following up from my initial review, we have used the Jet daily for another 4 weeks. After an OTA update, a hot water button has been added, very nice. To begin, the coffee comes out great. I have used two different beans with the machine, the hoppers does not drop the beans smoothly as there are times when I have to “shake” the hopper or the grind isn’t completed. Also, as the temperature changes in the house, I assume it changes the composition of the beans. I have been getting notified to up the grind by 2 then take it down by 2, most disturbing is when there is no notification and the shot brew time one day runs at 22 seconds and the next day it runs for 35 seconds..some tightening up of this should be looked at, All in all, a great espresso machine, but still needs to be fine tuned. Hopefully the OTA updates will take care of this .
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Waiting for the black truffle release!
on August 30, 2024
Posted by: Blake
We have the stainless steel model and love it. Easy espresso drinks and flawless milk steaming. Best espresso machine ever.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Incredible Machine! Worthy upgrade to Barista Touch Impress
on September 18, 2024
Posted by: David
I've had the Barista Touch Impress for about six months, and I've loved it. I needed to give my machine to my mom recently, and I decided to give the Oracle Jet a try and see if it's a worthy upgrade. I'm incredibly happy with my purchase! The Jet is similar to my Touch Impress but better in every respect. Its large, beautiful display and gorgeous LED lighting make it look even better. The grinder has more settings and is more robust. I have no doubt it will handle light roasts with ease. The dosing is more consistent than that on the Touch Impress (which varied quite a bit), and the tamped puck is also cleaner. The second thermojet in the group head makes an obvious difference in producing a consistent extraction from the first shot. Lastly, the milk wand is again, much more robust, and is better at auto milk steaming. It also has a larger water tank, always nice, and you can view the level and fill it from the front, which is awesome. The ability to move the unit on wheels is great too. Lastly, the OTA firmware updates that add recipes and potentially make the machine better are awesome. I already saw several new recipes get added in my first update. The little sounds also create a premium feel as well. I'm just extremely happy with the purchase and very impressed with the unit. It makes it about as easy as it could possibly be to quickly make a consistent, great-tasting latte. And, if I ever want to be OCD about it, I can always throw a funnel on the tamped puck, WDT it, and tamp again with a third-party tamper. Doing so *greatly* improved results with the Touch Impress, and I'm going to try on the Jet as well, but frankly, it seems so consistent so far as to maybe not even need it. If you're on the fence, buy it! You will not regret it.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Inconsistent....ready to move on
on June 4, 2025
Posted by: RHA
I have owned this machine for 6 months now and as others have said, it is frustratingly inconsistent. It will pull one shot in 20-25 seconds and the next one in 30-40. There is no excuse for this at this price point and hard to see how even those that have given this machine 4-5 stars are not experiencing this. I was a long time owner of the Oracle Touch before this, which was better but not perfect. After 8-10 years years using these machines, I am now ready to move on from Breville all together.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, June 4, 2025
We are truly sorry for the inconvenience. We've sent a separate email to you and hope you will give us the opportunity to correct the situation.
Written by a customer while visiting breville.com
Posted by: Jim
Verified Purchase:Yes
We have had our Breville for almost a month and so far so great! The set-up process was painless and it continues to help us fine tune our grind as we use different coffee beans. We love it!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Incredible Milk Foam
on July 26, 2024
Posted by: TClanLegend
Lovely work by the Breville/Sage engineers & operations team. Classic shots in seconds, improved my wake-up routine tremendously.
For transparency, upgrading from a Bambino.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Not worth the price
on January 26, 2025
Posted by: Chaz
"Custom" menu creator doesn't allow two custom buttons since a grayed out portafilter button permanently occupies one of the two spots. In short it's not possible to add two custom buttons (i.e. water amount and a milk foaming button).
The machine also purges water when turned on, then more as it creates steam and heats the water instead of recycling any of it.
The machine also purges water when turned on, then more as it creates steam and heats the water instead of recycling any of it.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, January 27, 2025
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com