Customer reviews from sharkninja.com
Shark - StainForce Cordless Portable Spot & Stain Cleaner with Dual-Activated Cleaning Solution - Hawaiian Gray
Average customer rating
4.5
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
67
4 Stars
21
3 Stars
5
2 Stars
2
1 Star
4
50%of customers recommend this product.
(
5 out of
10)
Customer Reviews for Shark - StainForce Cordless Portable Spot & Stain Cleaner with Dual-Activated Cleaning Solution - Hawaiian Gray
Customer Rating
2
NOPE!
on February 17, 2026
Posted by: Regret
from Surprise, Arizona
Gender:Female
Received as a gift, worked great for about the first 6-7 uses.
Now it's collecting dust.
Now it's collecting dust.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 19, 2026
Hi there,
Thank you for taking the time to leave a review.
This is not our usual standard and we understand how disappointing it is, for your Shark to stop working after a couple uses. We’d like to take a closer look and help get this resolved for you. When you have a moment, please visit our support page via the link below to troubleshoot and be guided to further steps. Our team is here to support every step of the way.
https://support.sharkninja.com/global-search/HX101
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
This is not our usual standard and we understand how disappointing it is, for your Shark to stop working after a couple uses. We’d like to take a closer look and help get this resolved for you. When you have a moment, please visit our support page via the link below to troubleshoot and be guided to further steps. Our team is here to support every step of the way.
https://support.sharkninja.com/global-search/HX101
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect for stubborn stains
on February 18, 2026
Posted by: GiannaC
[This review was collected as part of a promotion.] This is such a neat product. Firstly, I love the caddy and how it perfectly holds all pieces! Secondly, the guide is easy to follow and the cleaner is easy to use. Once fully charged the battery lasts a good amount of time. It is a bit noisy but not bad. Love that it’s cordless! Takes a few tries to get the hang of it but I am very happy!
Written by a customer while visiting influenster.com
Customer Rating
3
Battery life is bad
on March 10, 2026
Posted by: Reviewer45667
from Chicago
Gender:Female
It does an okay job of what it's supposed to do: spot clean. And a lighter spot at that. It's nothing I couldn't have accomplished without some spot cleaning solution and a microfiber towel (though it would take a lot of towel and a lot more of aggressive rubbing).
The batter life is so bad that I wouldn't be able to get heavy duty stains out. The last time I used this, it only lasted about 15 min or probably less.
Response from sharkninja.comBy SharkNinja, March 10, 2026
Hi there,
Thanks for sharing your experience with us. We’re glad to hear the StainForce helped with lighter spot cleaning, though we understand it didn’t deliver the level of performance you were hoping for with heavier stains. The battery run time is around 15 minutes, which is enough for most cleaning sessions. The unit is designed for spots, spills, and quick cleans.
If you’re not getting the performance you need or have concerns about how your unit is operating, we’d be happy to take a closer look and help find the best solution.
Please reach out to us through our support page so our team can assist you directly:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Thanks for sharing your experience with us. We’re glad to hear the StainForce helped with lighter spot cleaning, though we understand it didn’t deliver the level of performance you were hoping for with heavier stains. The battery run time is around 15 minutes, which is enough for most cleaning sessions. The unit is designed for spots, spills, and quick cleans.
If you’re not getting the performance you need or have concerns about how your unit is operating, we’d be happy to take a closer look and help find the best solution.
Please reach out to us through our support page so our team can assist you directly:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com