Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Good for now
on March 7, 2026
Posted by: samakam
[This review was collected as part of a promotion.] let's see how long it will last...
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 10, 2026
Hello, Samakam. Thank you for sharing your thoughts! We’re glad to hear your refrigerator is working well so far, and we hope it continues to serve you reliably for years to come. If you ever have questions, need tips, or want assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new fridge
on March 7, 2026
Posted by: SFBIII
[This review was collected as part of a promotion.] We received our new Frigidaire French Door Refrigerator last Saturday and imediately found it to be an excellent design. Very thoughtful shelving and ergonomics. We're very happy with the purchase and gladly recomend it to anyone looking for a quality 18 cu ft refrigerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for your feedback! We’re delighted to hear that you’re enjoying the thoughtful design, shelving, and ergonomics of your new French Door refrigerator. We appreciate your recommendation and are glad it’s meeting your expectations. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great addition to my kitchen
on March 7, 2026
Posted by: Mike NH
[This review was collected as part of a promotion.] My new counter depth the door fridge was a please addition. Not only does it look great, it had more storage space that I expected. It also has a very organized bottom freezer. Although it arrived only two weeks ago, I am so pleased in my purchase
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that your new counter-depth fridge exceeded your expectations with its storage and organized bottom freezer. We’re glad it’s a great addition to your home and appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for smaller spaces
on March 7, 2026
Posted by: Snowbirdie
[This review was collected as part of a promotion.] We really wanted a French door refrigerator but were limited on space. This Frigidaire fit and we are very happy with it. It's well lit in the fridge compartment, the doors have three good sized bins, crisper bins are a little smaller but still hold alot. Freezer has good sized compartments.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire French door refrigerator fits perfectly and is meeting your needs. It’s great to know you’re enjoying the lighting, door bins, and freezer compartments. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect for my kitchen!
on March 7, 2026
Posted by: LM26
[This review was collected as part of a promotion.] I have had this fridge for about two weeks. I have a smaller kitchen and it is the right size for it. The drawers in the freezer make it easier to organize. The only change I would make is a light in the freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi LM26, thank you for sharing your feedback! We’re glad to hear that your fridge fits perfectly in your kitchen and that the freezer drawers are helping you stay organized.
We also appreciate your note about adding a light in the freezer—your feedback is valuable and will be shared with the appropriate team for consideration. Thank you again for taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your note about adding a light in the freezer—your feedback is valuable and will be shared with the appropriate team for consideration. Thank you again for taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Enjoying my new Fridge!
on March 7, 2026
Posted by: AnnePat
[This review was collected as part of a promotion.] This is our first double door fridge. Am enjoying organizing my food based on what I access most often. Love the three compartments in the lower freezer allowing me easier access to frozen food
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi AnnePat, thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your first double door fridge and that the organization and accessibility are making your daily routine easier.
It’s great to know that the three compartments in the lower freezer are helping you access your frozen foods more conveniently. We truly appreciate you taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that the three compartments in the lower freezer are helping you access your frozen foods more conveniently. We truly appreciate you taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 6, 2026
Posted by: turtlesbeach
[This review was collected as part of a promotion.] I love the neat clean look of the appliance. The inside upper shelves feel spacious. The three freezer drawers are quite convenient and keep everything organized.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi turtlesbeach, thank you for sharing your feedback! We’re thrilled to hear that you love the clean, neat look of your refrigerator and that the upper shelves feel spacious.
It’s wonderful to know that the three freezer drawers are convenient and help keep everything organized. We truly appreciate you taking the time to share your experience and hope your refrigerator continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know that the three freezer drawers are convenient and help keep everything organized. We truly appreciate you taking the time to share your experience and hope your refrigerator continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 6, 2026
Posted by: sam8150
[This review was collected as part of a promotion.] appreciate my new refrigerator but I wish i had paid more attention because I really would have liked a light in the freezer section
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi sam8150, thank you for sharing your feedback! We’re glad to hear that you appreciate your new refrigerator.
We also understand how a light in the freezer section could make a big difference in convenience. Your feedback is valuable and will be shared with the appropriate team for consideration in future designs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also understand how a light in the freezer section could make a big difference in convenience. Your feedback is valuable and will be shared with the appropriate team for consideration in future designs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com