Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,426 Reviews)
Rating breakdown 7,426 reviews
5 Stars
5,635
4 Stars
1,500
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Question
on August 6, 2026
Posted by: Pattimac522
[This review was collected as part of a promotion.] Is it possible to be in love with an appliance? This is the best refrigerator I've ever owned, in all my 79 years! It's spacious with thoughtful organization, bright (wow - that light!), whisper quiet and gorgeous! Thank you, Frigidaire, for a high quality product!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 7, 2026
Hi Pattimac522, thank you for taking the time to share your wonderful feedback! We're delighted to hear how much you love your Frigidaire Counter-Depth French Door Refrigerator. It's wonderful to know that you appreciate the thoughtful organization, spacious interior, bright lighting, quiet operation, and beautiful design.
We truly appreciate your kind words and are grateful that Frigidaire has been part of your home for such an important appliance experience. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We truly appreciate your kind words and are grateful that Frigidaire has been part of your home for such an important appliance experience. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful and Perfect
on August 6, 2026
Posted by: HollyAnn08
[This review was collected as part of a promotion.] I love my new fridge. My only issue is i news to figure out how to make sure the ixe dispenser works. I turned it on inside amd gave it more than 24 hours and nothing dropped. I know it has to be easy, I just need to figure it out. Good price, I just love it!
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 7, 2026
Hi, HollyAnn08! Thank you for your wonderful review! We're thrilled to hear you love your new Frigidaire refrigerator and that you're happy with your purchase. We understand how important it is to have the ice dispenser working properly, and we're glad you've already given the ice maker time to begin producing ice. If you need any assistance getting it up and running or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We'd be happy to help ensure you're enjoying every feature of your new refrigerator.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on August 6, 2026
Posted by: merniefridga
[This review was collected as part of a promotion.] I love my new French door, bottom freezer refrigerator.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 7, 2026
Hi, merniefridga! Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire French-Door Refrigerator. We’re glad that the convenient French-door design and bottom freezer configuration are providing a great experience for your home.
We appreciate you choosing Frigidaire and taking the time to share your satisfaction with us. Your feedback means a lot, and we’re happy to be part of your kitchen.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in.-Angel
We appreciate you choosing Frigidaire and taking the time to share your satisfaction with us. Your feedback means a lot, and we’re happy to be part of your kitchen.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 6, 2026
Posted by: Mjtj
[This review was collected as part of a promotion.] I love this refrigerator. I wanted a counter depth french door in white. This model checked all the boxes. It is efficiently designed and I especially enjoy the crisper bins and 3-tier freezer drawers.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 7, 2026
Hi, Mjtj! Thank you for sharing your wonderful feedback! We’re delighted to hear that your new Frigidaire French-Door Refrigerator checked all the boxes for your kitchen. It’s great to know that you’re enjoying the counter-depth design, efficient layout, crisper bins, and convenient 3-tier freezer drawers.
We strive to create refrigerators that offer both style and functionality, and we’re happy to hear this model is helping make storage and organization easier for you. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in.-Angel
We strive to create refrigerators that offer both style and functionality, and we’re happy to hear this model is helping make storage and organization easier for you. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire makes a very nice refrigerator.
on August 5, 2026
Posted by: Russell in Houston
[This review was collected as part of a promotion.] The new Frigidaire counter depth refrigerator fits great and looks great. And works great!
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 7, 2026
Hi, Russell in Houston! Thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire French-Door Refrigerator is a great fit for your space and that you’re enjoying its design and performance. We know how important it is for a refrigerator to complement your kitchen while providing reliable everyday functionality, and we’re happy to hear this model is working great for you.
We appreciate you choosing Frigidaire and taking the time to recommend our refrigerator. Your satisfaction means a lot to us.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in.-Angel
We appreciate you choosing Frigidaire and taking the time to recommend our refrigerator. Your satisfaction means a lot to us.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very roomy
on August 5, 2026
Posted by: AD1001
[This review was collected as part of a promotion.] I am loving my new refrigerator! I love that everything is eye level and I dont have to crouch down to reach the bottom shelf.
The only complaint so far is that there isn't a light in the freezer portion. My kitchen light is further away from the refrigerator and it is dark.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 6, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re loving your new refrigerator. It’s great to know that the eye-level refrigerator design has made it easier and more convenient to access your food without having to bend down.
We also appreciate your feedback about the freezer compartment. We understand how a freezer light would make it much easier to see and organize items, especially in kitchens with less direct lighting. Your suggestion is valuable, and we’ll be happy to share it with our product team for future consideration.
If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
We also appreciate your feedback about the freezer compartment. We understand how a freezer light would make it much easier to see and organize items, especially in kitchens with less direct lighting. Your suggestion is valuable, and we’ll be happy to share it with our product team for future consideration.
If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on August 5, 2026
Posted by: Mikef6977
[This review was collected as part of a promotion.] Works and looks great. Freezer is a bit jumbled with the drawers but its big enough.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 6, 2026
Hi Mikef6977!
Thank you for taking the time to share your feedback with us. We're delighted to hear that you're pleased with the look and performance of your refrigerator and that the freezer provides the space you need.
We also appreciate your comments about the freezer drawers. Feedback like yours helps us better understand our customers' experiences and identify opportunities for improvement.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We're delighted to hear that you're pleased with the look and performance of your refrigerator and that the freezer provides the space you need.
We also appreciate your comments about the freezer drawers. Feedback like yours helps us better understand our customers' experiences and identify opportunities for improvement.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 4, 2026
Posted by: SLando
[This review was collected as part of a promotion.] While i love it, i did order and extra shelf as too much room on the top shelf. Freezer drawer is a little clunky but, otherwise great fridge set up
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 6, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear that you’re loving your Frigidaire refrigerator and that it’s been a great addition to your kitchen. We appreciate your comments about the extra shelf and freezer drawer, and we’re glad the overall setup and design are working well for you. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com