Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Frgidaire refrigerator
on September 21, 2026
Posted by: BradQ
[This review was collected as part of a promotion.] Excellent product
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 22, 2026
Dear Valued Customer,
Thank you for the wonderful feedback! ⭐⭐⭐⭐⭐ We’re thrilled to hear you’re enjoying your Frigidaire appliance. We truly appreciate you choosing Frigidaire and sharing your experience!
Should you have any questions or concerns that we may assist you with, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Thank you for the wonderful feedback! ⭐⭐⭐⭐⭐ We’re thrilled to hear you’re enjoying your Frigidaire appliance. We truly appreciate you choosing Frigidaire and sharing your experience!
Should you have any questions or concerns that we may assist you with, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfectly sized fridge for two
on September 21, 2026
Posted by: Jonathan08
[This review was collected as part of a promotion.] An optimal fridge for two people who cook daily and host weekly. The ice machine is a great addition within the price range, and the size is just small enough for a NYC apartment but enough space to fit all the weekly groceries
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 21, 2026
Dear Valued Customer,
Thank you for sharing your experience! We’re so glad to hear that your new refrigerator is a great fit for your lifestyle and NYC apartment. It’s wonderful to know that you’re enjoying the spacious storage and convenient ice maker, especially for weekly cooking and hosting. We truly appreciate your feedback and hope you continue enjoying your refrigerator!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Have a wonderful day!
Best regards,
Chris
Thank you for sharing your experience! We’re so glad to hear that your new refrigerator is a great fit for your lifestyle and NYC apartment. It’s wonderful to know that you’re enjoying the spacious storage and convenient ice maker, especially for weekly cooking and hosting. We truly appreciate your feedback and hope you continue enjoying your refrigerator!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good.
on September 21, 2026
Posted by: Jerkey2
[This review was collected as part of a promotion.] Nice looking refrigerator, works well. So far, I’m happy with the purchase.
I didn’t want a water dispenser only ice, and that’s what I got. My one wish is that it had a cheese drawer but other than that, very happy.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 23, 2026
Thank you for sharing your feedback! We’re glad to hear that you’re happy with your refrigerator, from its attractive design and reliable performance to having the ice-only dispenser you were looking for.
We appreciate your suggestion about adding a cheese drawer. Feedback like yours is valuable and helps us understand the features that matter most to our customers. We hope your refrigerator continues to provide convenient storage and dependable performance for years to come.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. We’ll be happy to help. - Maria
We appreciate your suggestion about adding a cheese drawer. Feedback like yours is valuable and helps us understand the features that matter most to our customers. We hope your refrigerator continues to provide convenient storage and dependable performance for years to come.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. We’ll be happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage Replacement Unit
on September 21, 2026
Posted by: Kroemer1
[This review was collected as part of a promotion.] We bought this to replace our garage refrigerator, which had given over 30 years of service, but sadly the refrigerator side quit working properly. The freezer side was still going strong. Hopefully this replacement will give us years of service.
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 21, 2026
Hello Kroemer1!
Thank you for sharing your experience with your Frigidaire Counter-Depth French Door Refrigerator, model FRFG1723AV! After getting more than 30 years of service from your previous garage refrigerator, we understand how meaningful it is to find a replacement you can count on. We’re delighted to hear that you chose Frigidaire for your new refrigerator and hope it provides you with many years of reliable service and enjoyment.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and welcome to the Frigidaire family! ~Sam
Thank you for sharing your experience with your Frigidaire Counter-Depth French Door Refrigerator, model FRFG1723AV! After getting more than 30 years of service from your previous garage refrigerator, we understand how meaningful it is to find a replacement you can count on. We’re delighted to hear that you chose Frigidaire for your new refrigerator and hope it provides you with many years of reliable service and enjoyment.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and welcome to the Frigidaire family! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 21, 2026
Posted by: Michael 11111953
[This review was collected as part of a promotion.] The refrigerator seems to be working well. Just not sure why it seems to run continues?
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 23, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear your refrigerator is working well. We understand your concern about the unit seeming to run continuously. Refrigerators may run for longer periods as they maintain the set temperature, especially during initial startup or warmer conditions. If you have concerns about its operation, we recommend contacting our support team for assistance.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 20, 2026
Posted by: ACJ4
[This review was collected as part of a promotion.] In love it! Lots of room and you can see everything easy.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 23, 2026
Thank you for sharing your wonderful feedback! We’re delighted to hear that you’re in love with your new refrigerator and enjoying the spacious interior.
It’s great to know that there’s plenty of room and that the design makes it easy to see and access everything. We hope your refrigerator continues to provide convenient storage and reliable performance for years to come.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. We’ll be happy to help. - Maria
It’s great to know that there’s plenty of room and that the design makes it easy to see and access everything. We hope your refrigerator continues to provide convenient storage and reliable performance for years to come.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. We’ll be happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happy
on September 20, 2026
Posted by: Mark4009
[This review was collected as part of a promotion.] I am very happy with my decision to purchase this fridge. The sleek design fits in perfectly with my kitchen. I am extremely happy that I went back to white. Stainless Steal simply didn't work for my household.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 22, 2026
Hi Mark4009, thank you for taking the time to share your feedback! We’re delighted to hear that you’re very happy with your Frigidaire French door refrigerator and that its sleek white design fits perfectly in your kitchen. It’s wonderful to know that you’re pleased with your decision to choose white for your household. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on September 20, 2026
Posted by: 8008135man
[This review was collected as part of a promotion.] Replaced a Samsung fridge that crapped out after only 5 years. This one is a bit smaller but fits our space better and actually seems to have more space because of a better layout. Fingers crossed we get more than 5 years of our it. Liking it so far. Holds a pretty cool stand temperature.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 22, 2026
Hi 8008135man, thank you for taking the time to share your feedback! We’re glad to hear that your Frigidaire French door refrigerator fits your space well and that you’re enjoying its layout and storage capacity. It’s great to know that you’re pleased with its performance so far and that it’s maintaining a cool, consistent temperature. We truly appreciate you choosing Frigidaire and sharing your experience with us!
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com