Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,341 Reviews)
Rating breakdown 6,341 reviews
5 Stars
4,790
4 Stars
1,286
3 Stars
153
2 Stars
46
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
that's the ticket
on September 7, 2025
Posted by: oldybutgoody
[This review was collected as part of a promotion.] was looking for something to fit specific height constraints and this fridge got the job done. just going off the specs, it would seem to have less capacity than others but that is deceiving. plenty of space for the fresh stuff. pitch the moldy stuff. not gonna eat it anyway. discipline baby. discipline.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 9, 2025
Thanks for sharing your experience, oldybutgoody! We’re glad to hear this fridge fit your space perfectly and that you’re finding plenty of room for your fresh items. You’re right—sometimes it’s all about keeping things fresh and organized (discipline definitely helps!). If you ever need any tips or assistance with your fridge, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
on January 6, 2022
Posted by: Ice queen 310
[This review was collected as part of a promotion.] I like the configuration of this refrigerator. The drawers in the freezer really help with organization and the refrigerator section has a nice layout. The stainless is easy to clean What I don't like: small cubes of ice and the ice maker is a little slow. I also wish the freezer had a light. It's pretty dark. Otherwise, I'm happy with it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor design
on January 20, 2022
Posted by: SL2022
No light in freezer. To access the ice make you need to open another freezer drawer. The fridge door has an awkward closing mechanism which has a tendency to not actually close.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, January 21, 2022
Hi,
Thank you for sharing your experience. We would love to speak with you more about your door not closing. Please be on the look out for an email for further assistance. Should you like to speak with us directly, please call us at 800-374-4432 or, chat with us here Mon-Fri, 8:30 am-8 pm EST. - R'Shaye
Thank you for sharing your experience. We would love to speak with you more about your door not closing. Please be on the look out for an email for further assistance. Should you like to speak with us directly, please call us at 800-374-4432 or, chat with us here Mon-Fri, 8:30 am-8 pm EST. - R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's perfect, just what we wanted
on November 8, 2024
Posted by: Mom5Grands
[This review was collected as part of a promotion.] The refrigerator section is great! It holds more than our old side by side one. The double doors allow access to one or both sides and makes it easy & versatile.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Ever
on February 19, 2025
Posted by: Donp6
[This review was collected as part of a promotion.] I just love my fridge. It looks great in my kitchen and I also bought a gas range by Frigidaire as well. Love the products. The fridge has an ice maker which I love no more ice trays. The stove is great as well
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 16, 2022
Posted by: Jcs52
[This review was collected as part of a promotion.] Nice unit but I am concerned that the electrical panel and compressor are totally open and not covered or protected in the back of the fridge. Is this a new design?
Written by a customer while visiting frigidaire.com
Customer Rating
1
My new fridge already has a big scratch on the front!
on April 22, 2023
Posted by: Ioperry
[This review was collected as part of a promotion.] I’m so disappointed because my new Frigidaire fridge doesn’t seem to really be made of stainless steel because within the first month there was a big scratch on the front. it seems it’s made from something other than stainless steel, It’s almost like iits going to peel off!
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 24, 2023
Hi. Thank you for reaching out to us. We understand the unfavorable review you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case by case basis. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Should you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our new refrigerator
on June 13, 2023
Posted by: Mwills
[This review was collected as part of a promotion.] This purchase has been a long time coming! I was unsure about purchasing one with the freezer on the bottom, but we love it! We have limited space or I would have loved to get a larger one. This fits our space perfectly. The top bins on the door were a little tricky to install. I popped out the inserts and reinstalled them. Then l was able to get the bins to attach.
Written by a customer while visiting frigidaire.com