Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,770 Reviews)
Rating breakdown 7,770 reviews
5 Stars
5,908
4 Stars
1,562
3 Stars
178
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
BASIC FUNCTIONALITY
on October 3, 2026
Posted by: MCKFLY
Loud. Way louder than my LG I used to have. It doesn't have a water dispenser like they tell us online. And not even an owners manual to tell how to get the ice machine working. I wouldn't buy again. Spend a little more money on something quieter and better install help. It's light, that may be the only thing I like.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 5, 2026
Hi MCKFLY!
Thank you for taking the time to share your feedback. We’re sorry to hear that your refrigerator has not met your expectations, particularly regarding the noise level, water dispenser, and difficulty getting the ice maker set up. We understand how frustrating it can be when you don’t have the information or support you need.
We appreciate you bringing these concerns to our attention. If you need any type of assistance with your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback. We’re sorry to hear that your refrigerator has not met your expectations, particularly regarding the noise level, water dispenser, and difficulty getting the ice maker set up. We understand how frustrating it can be when you don’t have the information or support you need.
We appreciate you bringing these concerns to our attention. If you need any type of assistance with your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrig review
on October 3, 2026
Posted by: Khold
[This review was collected as part of a promotion.] It is exactly what I was looking for. Great value.
For years I had the 26 cu ft frig and filled it full with thing I never used.
I downsized and the refrigerator is perfect.
Highly recommend. Note It is not a 25 cu ft refrigerator. Dont forget that.
For years I had the 26 cu ft frig and filled it full with thing I never used.
I downsized and the refrigerator is perfect.
Highly recommend. Note It is not a 25 cu ft refrigerator. Dont forget that.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 7, 2026
Hi Khold, thank you for sharing your feedback! We’re thrilled to hear that your new Frigidaire refrigerator is exactly what you were looking for and that the size and value are a great fit for your needs. We appreciate your recommendation and hope you continue to enjoy your new refrigerator. If you need any assistance in the future, please reach out to us through the live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek, Spacious, and Reliable
on October 3, 2026
Posted by: JayBird94
[This review was collected as part of a promotion.] This Frigidaire French door refrigerator is a game-changer, it offers a spacious layout with easy-access frozen storage in the bottom freezer drawer. The built-in air filter keeps the interior fresh, making it a reliable and stylish addition to my new kitchen.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 7, 2026
Good day, JayBird94! Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire French Door Refrigerator has been a game-changer for your new kitchen. It’s great to know that you’re enjoying the spacious layout, easy-access bottom freezer, and built-in air filter that helps keep the interior fresh.
We’re delighted that you find your refrigerator both stylish and reliable, and we truly appreciate you choosing Frigidaire. Thank you for taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We’re delighted that you find your refrigerator both stylish and reliable, and we truly appreciate you choosing Frigidaire. Thank you for taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 3, 2026
Posted by: GCpete
[This review was collected as part of a promotion.] A real value. Freezer compartment is particularly good.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 7, 2026
Hello GCpete, thank you for sharing your feedback! We’re delighted to hear that you find your Frigidaire refrigerator to be a great value, and especially that you’re enjoying the freezer compartment. We truly appreciate you choosing Frigidaire and taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well. Needs a cheese/deli drawer.
on October 3, 2026
Posted by: Anon2026
[This review was collected as part of a promotion.] Needed to replace my old fridge. Unfortunately to get a fridge that would fit in the space, I actually had to go with less cubic feet of space. While the freezer drawers are great for organizing and way better than an empty, bottomless chest I had previously. The refrigerator only had crisper drawers. I don’t mind the less space so much, makes me be more intentional with keeping up leftovers and opened items. Things don’t get lost as easily. But would have loved to have had a cheese drawer! Otherwise, perfect height, depth, cooling is great. And has a blast chill option for the freezer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 7, 2026
Hi Anon2026, thank you for taking the time to share such detailed feedback about your Frigidaire refrigerator! We’re glad to hear that it fits your space perfectly, maintains the right temperature, and that you’re enjoying the convenience and organization of the freezer drawers and Blast Chill option.
We also appreciate your suggestion regarding a dedicated cheese and deli drawer. We understand how useful that additional storage option can be for keeping cheeses, deli meats, and other opened items organized and easily accessible. We’ll be sure to share your feedback with our product teams as we continue looking for ways to improve our appliances.
We’re happy to hear that, overall, your refrigerator is working well and meeting your needs. Thank you for choosing Frigidaire and for sharing your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We also appreciate your suggestion regarding a dedicated cheese and deli drawer. We understand how useful that additional storage option can be for keeping cheeses, deli meats, and other opened items organized and easily accessible. We’ll be sure to share your feedback with our product teams as we continue looking for ways to improve our appliances.
We’re happy to hear that, overall, your refrigerator is working well and meeting your needs. Thank you for choosing Frigidaire and for sharing your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator with Plenty of Space and a Sleek Design
on October 2, 2026
Posted by: janebo
[This review was collected as part of a promotion.] I’m very happy with my Frigidaire FRFG1723AV refrigerator. It has a sleek, modern look and plenty of storage space, making it easy to keep everything organized. The layout is well designed, the shelves are convenient, and the refrigerator keeps food consistently cold. I also really like how quiet it runs compared with my previous refrigerator. Overall, it has been a great addition to my kitchen, and I’m very pleased with the quality, appearance, and performance.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 5, 2026
Hi, janebo! Thank you for sharing your experience with your Frigidaire French-door refrigerator! We're thrilled to hear that you're enjoying the sleek design, spacious storage capacity, and thoughtfully designed interior layout. It's wonderful to know that the shelving arrangement helps keep everything organized and that the refrigerator is maintaining consistent cooling performance for your food.
We're also pleased to hear that the quiet operation has been a noticeable improvement over your previous refrigerator. Providing a combination of style, convenience, and reliable performance is something we strive for, and we're delighted that your new refrigerator has been such a great addition to your kitchen. Thank you for choosing Frigidaire and for taking the time to share your feedback.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we'll be happy to assist you with any questions or concerns. -Angel
We're also pleased to hear that the quiet operation has been a noticeable improvement over your previous refrigerator. Providing a combination of style, convenience, and reliable performance is something we strive for, and we're delighted that your new refrigerator has been such a great addition to your kitchen. Thank you for choosing Frigidaire and for taking the time to share your feedback.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we'll be happy to assist you with any questions or concerns. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
FRIGIDARE
on October 2, 2026
Posted by: PTSparky
[This review was collected as part of a promotion.] We love everything about it. Size and the amount of room inside. Only thing missing is a light in freezer.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 5, 2026
Hi, PTSparky! Thank you for sharing your feedback about your Frigidaire French-door refrigerator! We're thrilled to hear that you love its size and the spacious interior. It's wonderful to know that the storage capacity is meeting your needs and making it easy to organize your groceries and household items.
We also appreciate your suggestion regarding a freezer light. Customer feedback is invaluable to us, and insights like yours help us better understand the features that matter most to our owners. Thank you for taking the time to let us know about your experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we'll be happy to assist with any questions you may have. -Angel
We also appreciate your suggestion regarding a freezer light. Customer feedback is invaluable to us, and insights like yours help us better understand the features that matter most to our owners. Thank you for taking the time to let us know about your experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we'll be happy to assist with any questions you may have. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on October 2, 2026
Posted by: Donna2019
[This review was collected as part of a promotion.] I love my new refrigerator, smaller in size than my old side by side but have more room inside refrigerator and freezer. Love the freezer on bottom and being eye level for refrigerator.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 5, 2026
Thank you, Donna2019! We’re so happy to hear your new Frigidaire refrigerator is giving you more usable space while taking up less room. It’s wonderful that you’re enjoying the convenient bottom freezer and easy-to-reach refrigerator section. We truly appreciate you sharing your experience!
If you ever have questions or need further assistance, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can.
– Rox
If you ever have questions or need further assistance, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can.
– Rox
Written by a customer while visiting frigidaire.com