Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on March 8, 2026
Posted by: Babss
[This review was collected as part of a promotion.] I have always loved fridgidaire products.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 11, 2026
Hi there. Thank you for your loyalty! We’re thrilled to hear that you’ve always loved Frigidaire products and appreciate you continuing to choose us.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new refrigerator!
on March 8, 2026
Posted by: Sassy Gma
[This review was collected as part of a promotion.] Love our new refrigerator. Looks nice and the refrigerator is very spacious for a smaller size appliance. It was missing the ice scoop. :-(. We have only had it for a couple weeks, but so far so good! :-). Would definitely recommend.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 10, 2026
Hi Sassy Gma, thank you for sharing your feedback! We’re glad to hear that you’re loving your new refrigerator and that it offers great space while still fitting nicely as a smaller-size appliance. It’s wonderful to know it looks great in your kitchen and that you would recommend it. We’re sorry to hear the ice scoop was missing, and if you’d like assistance with that, please feel free to reach out through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 AM – 8 PM ET. Our team will be happy to help.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works A-OK
on March 8, 2026
Posted by: ginacatrina
[This review was collected as part of a promotion.] Perfect size, good price and so far works well. The only con is that the lights inside are a little dim.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 9, 2026
Hi, ginacatrina! Thank you for sharing your thoughts on your Frigidaire Counter-Depth French Door Refrigerator! We’re glad to hear that the size, price, and overall performance are working well for you. We appreciate your feedback about the interior lighting, and we’ll be sure to pass it along as we continue to improve our products.
If you need any assistance or have questions about your refrigerator, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST—we’re always happy to help.-Angel
If you need any assistance or have questions about your refrigerator, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST—we’re always happy to help.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
It looks great in my kitchen and matches everything
on March 8, 2026
Posted by: Sandlin1979
[This review was collected as part of a promotion.] Look great and matches everything so far great
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 10, 2026
Thank you for sharing your feedback! We’re glad to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator looks great, matches your kitchen, and is performing well so far.
We appreciate your review and thank you for choosing Frigidaire. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your review and thank you for choosing Frigidaire. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Can You Fall in Love with a Refrigerator?
on March 7, 2026
Posted by: Bobby LC
[This review was collected as part of a promotion.] Yes! I did! I love the interior shelves, the French-Door racks, the 2 crisper drawers, and the 3 freezer compartments which include the ice maker! The stainless steel exterior is beautiful! This might be the best purchase I've ever made!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 10, 2026
Thank you for sharing your enthusiastic feedback! We’re thrilled to hear that you love your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, from the interior shelves and French-Door racks to the crisper drawers, freezer compartments, and ice maker.
We’re also glad the stainless-steel exterior adds to your kitchen’s style. It’s wonderful to hear this has been such a positive purchase for you. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re also glad the stainless-steel exterior adds to your kitchen’s style. It’s wonderful to hear this has been such a positive purchase for you. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on March 7, 2026
Posted by: Fardog
[This review was collected as part of a promotion.] The refrigerator is excellent. It performs just as advertised and is a good size for my wife and I.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 10, 2026
Hi Fardog! Thank you for sharing your feedback! We’re delighted to hear that your refrigerator is performing as advertised and that the size works well for you and your wife.
We truly appreciate you taking the time to let us know about your experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to let us know about your experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great organization potential in the freezer
on March 7, 2026
Posted by: NLB99524
[This review was collected as part of a promotion.] I have only had my refrigerator for about two weeks, but it is everything I wasnted and expected: counter depth, spacious, and an additional plus of a setion freezer. There are three drawers allowing me to separate veggies and fruit from meat and providing an additional space for bread products. It's really nice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 10, 2026
Hi NLB99524! Thank you for sharing your feedback! We’re so glad to hear that your new refrigerator is meeting your expectations and providing the counter-depth design, spacious interior, and additional freezer section you wanted.
It’s wonderful to know that the three drawers are helping you organize your veggies, fruit, meat, and bread products so conveniently. We truly appreciate you taking the time to share your experience and are happy that the fridge is working well for you.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know that the three drawers are helping you organize your veggies, fruit, meat, and bread products so conveniently. We truly appreciate you taking the time to share your experience and are happy that the fridge is working well for you.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 7, 2026
Posted by: Veteran53
[This review was collected as part of a promotion.] Very pleased with my purchase and only thing is I miss having more space .
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 10, 2026
Thank you for sharing your feedback. We’re glad to hear that you’re very pleased with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We understand that counter-depth models offer a sleek, space-saving design but can have slightly less storage capacity than standard-depth refrigerators. We appreciate your input and hope the layout and features continue to make your daily use convenient and enjoyable.
If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand that counter-depth models offer a sleek, space-saving design but can have slightly less storage capacity than standard-depth refrigerators. We appreciate your input and hope the layout and features continue to make your daily use convenient and enjoyable.
If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com