Customer reviews from frigidaire.ca
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
511
4 Stars
253
3 Stars
37
2 Stars
8
1 Star
12
94%of customers recommend this product.
(
754 out of
799)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Spacious and convenient
on February 8, 2025
Posted by: GoodFridge30
We received this fridge the Summer of 2024. This refrigerator has provided us with all our cooling and refrigerating needs. We are enjoying our icebox. However, we were not aware of the filter system in this fridge and at one point the odour was becoming too strong. We were forced to order another filter, not knowing that we were provided with one already. We tge put in the air filter. We replaced our water filter, as the ice was smelling and tasting of that same odor.
Everything is much better now and we are enjoying the fridge.
Thank you Frigidaire!
Everything is much better now and we are enjoying the fridge.
Thank you Frigidaire!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Nice fridge!
on February 9, 2025
Posted by: Curty
I have been using the fridge for about 1.5 months and it has done the job. I previously had Gallery line products so this was a little step down. The LED lights add a really nice touch and keep the inside very well lit. The doors feel a bit light but it isn't a huge deal, as I know this is a lower end product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Frigidaire
on February 10, 2025
Posted by: Barete
After the purchase, we seem to be satisfied with the unit, while it is performing to our satisfaction.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, February 11, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good Fit
on February 12, 2025
Posted by: Raven
The fridge was the right height and width for our restricted space. I like the fridge above to avoid bending and there is plenty of space inside. I would have liked a dedicated meat drawer. Getting the drawers installed in the doors was tricky. I would have liked a paper manual with clearer instructions rather than having to go online. Generally the fridge is quiet but occasionally makes a louder sound as it tries to access ice-making (we didn't hook that up). The freezer section has pull-out drawers that allow for ease of organization. Looks shiny and enhances our kitchen.
I would recommend this to a friend!
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, February 13, 2025
Thank you so much for your thoughtful review and for giving us 5-stars! We’re so glad to hear that the fridge fits well in your space and meets your needs. We also appreciate your feedback on the installation and the desire for a dedicated meat drawer—it's always helpful to know how we can improve.
Best regards,
Juan
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Cool fridge
on February 13, 2025
Posted by: Lazer
As a retired couple, my wife an I no longer have to bend to reach for the vegies and fruits. French door design in wonderful. Because of the way the doors open and close, closing the left side door can jam if not careful because of the design. Hard to explain. The outer material a bit thin. So it it a decent quality, in terms of materials, but not the best. Perfectly OK, though,
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very nice design, sleek looking fridge!
on February 18, 2025
Posted by: Drewy
The fridge is compact and still has ample storage space, given its size. The design is sleek and modern looking, it looks great in our kitchen.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent fridge, spacious
on February 20, 2025
Posted by: Loochee
We purchased this fridge for our new basement kitchenette and are so happy that we did. Counter depth is perfect, and it replaces an older smaller fridge, so we are very happy with all of the room. French doors are always our favorite, and looking forward getting the icemaker hooked up for our kitchenette/bar. Only one thing that would improve this model would be to have an interior light in the freezer. Otherwise a 10/10.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Not happy
on February 20, 2025
Posted by: Tanjakr
I have had this fridge for less then 6 months and the ice maker is not working. Still waiting for a repair man to come under the warranty. Been waiting over 3 weeks so far!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Lauren, Online Outreach Specialist, February 24, 2025
Dear Tanjakr,
We never like to hear about one of our appliances not working as designed, and we can definitely understand your concern. We wanted to further investigate the issue; please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
We never like to hear about one of our appliances not working as designed, and we can definitely understand your concern. We wanted to further investigate the issue; please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Written by a customer while visiting frigidaire.ca