Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Excellent Fridge
on March 9, 2026
Posted by: HandEMan
[This review was collected as part of a promotion.] We have had the fridge for about 2 weeks. We thought the fridge area would be a bit small but the layout and the adjustable shelves maximizes the space. It can hold way more than our previous side-by-side fridge. The freezer drawers really keeps things organized and the ice make works great. I highly recommend this product.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 12, 2026
Hi there. Thank you for your feedback! We’re glad to hear that the layout and adjustable shelves are maximizing your fridge space, and that the freezer drawers and ice maker are working well for you. We appreciate your recommendation and are happy that your Frigidaire fridge is meeting your needs!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge !
on March 9, 2026
Posted by: Smacks
[This review was collected as part of a promotion.] Our old fridge died so we had to move fast. The space where it goes is limited. We needed one that was the same size or smaller than the old one. This one is a couple of inches shorter and narrower but it actually has more storage space. We love everything about it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 12, 2026
Hello there, Smacks! Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire refrigerator fits perfectly in your space while offering even more storage than your previous model. It’s wonderful to know that it’s meeting your needs and that you love everything about it.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope your new refrigerator continues to exceed your expectations!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope your new refrigerator continues to exceed your expectations!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 9, 2026
Posted by: Trishagr
[This review was collected as part of a promotion.] Beautiful fridge, quiet and looks gorgeous in my little kitchen
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 12, 2026
Hi Trishagr, thank you for sharing your feedback! We’re so glad to hear you’re enjoying your beautiful refrigerator and that its quiet operation and design fit perfectly in your kitchen. It’s wonderful to know it’s been a great addition to your space.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Overflow
on March 9, 2026
Posted by: Highlandnanny
[This review was collected as part of a promotion.] My GE shot craps and it was 17 yrs old, just needed a refridg to fill the overflow of extra food, this one has lots of room and fits the smaller space that we have. Not a lot of extras and easy to clean.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 12, 2026
Hi, Highlandnanny! We appreciate you taking the time to leave your review! It’s great to know that your new French Door Refrigerator is providing the extra space you need while being simple and easy to maintain. For any support or guidance, feel free to contact us via Live Chat at frigidaire.com or by calling 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re here to assist! – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on March 9, 2026
Posted by: Olliie
[This review was collected as part of a promotion.] Has an occasional buzzing sound. Presently ice cube making not hooked up
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 11, 2026
Hello Olliie, thank you for sharing your feedback. We understand that you’ve noticed an occasional buzzing sound and that the ice maker is not yet hooked up. Some minor noises can be normal depending on appliance operation, and once the ice maker is connected, you may notice additional sounds when it cycles.
If you have any questions about the noise, ice maker setup, or any other concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate your choice of Frigidaire and are here to help ensure your appliance works perfectly.
- Maico
If you have any questions about the noise, ice maker setup, or any other concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate your choice of Frigidaire and are here to help ensure your appliance works perfectly.
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 9, 2026
Posted by: Monna
[This review was collected as part of a promotion.] Would have 5 stars but no light in the freezer?
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 11, 2026
Hello there, Monna! Thank you for sharing your feedback! We’re glad to hear that overall you’re enjoying your Frigidaire appliance. We understand that the absence of a freezer light can be a bit inconvenient, and we appreciate you letting us know.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your appliance!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 9, 2026
Posted by: Steph I
[This review was collected as part of a promotion.] Love my new fridge!!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 12, 2026
Hi, Steph I! Yay! We’re so glad you’re enjoying your new Frigidaire refrigerator. Your excitement makes our day! If you ever need assistance or tips to get the most from your appliance, reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on March 9, 2026
Posted by: AlexBjfjdndndn
[This review was collected as part of a promotion.] From the first time the door closed with a soft, confident thud, it was clear this refrigerator was designed to disappear into the background and quietly run your home more intelligently. Over several weeks of daily use, it has not only kept food colder and fresher for longer, but has also changed small, everyday habits in ways that make cooking and organizing genuinely easier.[competition.adesignaward +2]
The design is understated yet thoughtfully premium. Clean lines, a fingerprint‑resistant finish, and hidden handles allow it to blend seamlessly into both sleek city kitchens and more traditional spaces. Inside, the layout feels meticulously engineered: wide shelves that fit sheet pans, deep door bins for bulky cartons, and a full‑width deli drawer that finally ends the battle between charcuterie boards and last night’s leftovers. LED lighting floods every corner without glare, so nothing gets lost in the shadows of the back row.
The design is understated yet thoughtfully premium. Clean lines, a fingerprint‑resistant finish, and hidden handles allow it to blend seamlessly into both sleek city kitchens and more traditional spaces. Inside, the layout feels meticulously engineered: wide shelves that fit sheet pans, deep door bins for bulky cartons, and a full‑width deli drawer that finally ends the battle between charcuterie boards and last night’s leftovers. LED lighting floods every corner without glare, so nothing gets lost in the shadows of the back row.
Performance is where this refrigerator earns its place among serious home appliances. Dual‑zone cooling keeps produce crisp without freezing delicate herbs, while an independent freezer system prevents odors from migrating between compartments. In testing, temperature recovery after frequent door openings was impressively fast, which matters in a busy household where the fridge is opened dozens of times a day. The compressor runs quietly, with a low, steady hum that quickly fades into the ambient noise of a home—ideal for open‑plan living.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 12, 2026
Hi there. Thank you for sharing such a thoughtful and detailed review! We’re delighted to hear that your refrigerator’s design, layout, and performance are making everyday cooking and organization easier. It’s wonderful to know that features like the spacious shelving, bright LED lighting, and consistent cooling are helping keep your food fresh while fitting beautifully into your kitchen. We truly appreciate you choosing Frigidaire and are glad it’s proving to be a great addition to your home!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com