Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
on March 11, 2026
Posted by: Tommyd61
[This review was collected as part of a promotion.] Ice maker is very slow at making ice shelf is a little weak
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 13, 2026
Hello Tommyd61, thank you for reaching out to us and for providing us with your feedback. We’re sorry to hear that your ice maker is producing ice more slowly than expected and that the shelf feels a bit weak. We completely understand how inconvenient this can be, and we appreciate you taking the time to share your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 11, 2026
Posted by: AngelaBelle
[This review was collected as part of a promotion.] Works great. Looks great
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 16, 2026
Hi there. Thank you for your feedback. We’re glad to hear that the appliance is working well and that you’re pleased with its appearance. We appreciate your support and thank you for choosing our product.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on March 11, 2026
Posted by: Good44
[This review was collected as part of a promotion.] Looks good. Easy to reach everything in it! Still learning how to clean the outside.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 13, 2026
Thank you for your feedback! We’re glad to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator looks great and makes it easy to access everything inside. For cleaning the exterior, we recommend using a soft, damp cloth with mild soap or a stainless-steel cleaner if applicable. We hope you continue to enjoy the convenience and functionality of your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good product
on March 11, 2026
Posted by: Brandx
[This review was collected as part of a promotion.] Works well.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 11, 2026
Thank you for your feedback! We’re glad to hear you’re happy with the product. Your support means a lot to us! If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 11, 2026
Posted by: Kitchen manager
[This review was collected as part of a promotion.] Love the French Doors. Easy to find items. Nice bright lighting compared to my old fridge. Lots of freezer space. Definitely worth it!
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 13, 2026
Hi, Kitchen manager! Thank you for sharing your wonderful feedback! We're thrilled to hear that you love the French doors and that the bright lighting and spacious freezer make it easier to organize and find your items. It's great to know that your new French Door Refrigerator is a big improvement from your previous fridge and that you feel it was definitely worth it.
If you ever have questions or need support with your appliance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. Our team will be happy to assist you. -Angel
If you ever have questions or need support with your appliance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. Our team will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 10, 2026
Posted by: CeeCee12
[This review was collected as part of a promotion.] I love my new refrigerator
Response from frigidaire.comBy John, Online Outreach Specialist, March 11, 2026
Hello, CeeCee12. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 10, 2026
Posted by: Nik5477
[This review was collected as part of a promotion.] This was our fridge purchase and we are very pleased with the sleek design and accessibility.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 13, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re very pleased with your new refrigerator and that the sleek design and accessibility are making a positive difference in your kitchen.
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is both functional and stylish in your home! — Maria
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is both functional and stylish in your home! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the fridge
on March 10, 2026
Posted by: Lovethefridge2026
[This review was collected as part of a promotion.] Love the fridge, may not be used to the new fridges but do not like the fact that it runs all the time.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 12, 2026
Hi there! Thank you for taking the time to share your feedback with us. We’re glad to hear that you love your refrigerator overall, and we appreciate you letting us know about your experience.
It’s understandable to notice a difference with newer refrigerators. Many modern models use high-efficiency compressors that can run more frequently or for longer periods to maintain consistent temperatures and improve energy efficiency. This can make it seem like the refrigerator is running all the time compared to older models.
That said, your feedback is important to us, and we’re glad you brought this up. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s understandable to notice a difference with newer refrigerators. Many modern models use high-efficiency compressors that can run more frequently or for longer periods to maintain consistent temperatures and improve energy efficiency. This can make it seem like the refrigerator is running all the time compared to older models.
That said, your feedback is important to us, and we’re glad you brought this up. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com