Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
The right choice
on March 15, 2026
Posted by: Jeannie71
[This review was collected as part of a promotion.] When we went shopping for a refrigerator there were several brands to choose from. The Frigidaire was the right choice for us. I love the drawers in the freezer.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 16, 2026
Hi, Jeannie71! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire French Door Refrigerator was the right choice for your home and that you’re enjoying the convenient freezer drawers—they really make organizing so much easier. Your feedback means a lot to us!
If you ever need assistance or have questions, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
If you ever need assistance or have questions, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
so far so good!
on March 14, 2026
Posted by: chattyk711
[This review was collected as part of a promotion.] I love the design of this fridge. It has drawers in fridge and freezer to keep everything organized. The fridge this replaced did not keep things nearly as cold as this does.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 16, 2026
Hi chattyk711! Thank you for sharing your feedback! We’re thrilled to hear that you love the design of your new fridge and that the drawers are helping you keep everything organized.
It’s great to know that it’s keeping your food colder and performing better than your previous refrigerator. We truly appreciate you choosing Frigidaire and hope your fridge continues to make your daily routine easier and more convenient!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that it’s keeping your food colder and performing better than your previous refrigerator. We truly appreciate you choosing Frigidaire and hope your fridge continues to make your daily routine easier and more convenient!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on March 14, 2026
Posted by: DJJCM
[This review was collected as part of a promotion.] I love my new refrigerator. It has plenty of room and I love the drawers in the freezer
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 17, 2026
Thank you for sharing your wonderful feedback! We’re so happy to hear that you love your new refrigerator and that the spacious design is meeting your needs. It’s great to know the freezer drawers are a feature you’re enjoying as well—they’re designed to make organization easier and more convenient.
If you ever have any questions or need assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance! – Maria
If you ever have any questions or need assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best fridge I’ve had for a long time
on March 14, 2026
Posted by: OhSoPrecious
[This review was collected as part of a promotion.] This is the best fridge I have owned in a long time. It keeps my food and drinks a a proper temperature
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2026
Hi OhSoPrecious!
Thank you for sharing your feedback!
We’re delighted to hear that your Frigidaire refrigerator is keeping your food and drinks at the proper temperature and providing a great experience overall. It’s wonderful to know it’s the best fridge you’ve owned in a long time.
We truly appreciate you choosing Frigidaire and hope it continues to serve your household well. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Thank you for sharing your feedback!
We’re delighted to hear that your Frigidaire refrigerator is keeping your food and drinks at the proper temperature and providing a great experience overall. It’s wonderful to know it’s the best fridge you’ve owned in a long time.
We truly appreciate you choosing Frigidaire and hope it continues to serve your household well. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 13, 2026
Posted by: Nonamejo
[This review was collected as part of a promotion.] I’m enjoying my new fridge. After using an older one for years I like th new features, digital settings, etc. Like the freezer in the bottom and its different drawers. Handy ice maker. I wish they would send a manual with it, I hate having to go online to figure something out out.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 17, 2026
Hello, Nonamejo! We’re so glad to hear you’re enjoying your new fridge and its features, from the digital settings to the bottom freezer and handy ice maker! We understand that not having a physical manual can be frustrating—thank you for sharing that feedback.
If you need guidance or a digital version of the manual, you can reach out via live chat at www.frigidaire.com, or call our Customer Care Team at 1‑800‑374‑4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re happy to help you get the most out of your fridge!
‑Rox
If you need guidance or a digital version of the manual, you can reach out via live chat at www.frigidaire.com, or call our Customer Care Team at 1‑800‑374‑4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re happy to help you get the most out of your fridge!
‑Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator
on March 13, 2026
Posted by: Samman11
[This review was collected as part of a promotion.] The style and size were just what we were looking for. We love how well lit the inside of the refrigerator is and absolutely love the ice maker. We may suggest a small light in the lower freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 16, 2026
Hi Samman11,
Thank you for sharing your feedback! We’re glad to hear the style and size of your refrigerator are exactly what you were looking for. It’s wonderful to know you’re enjoying the bright interior lighting and the ice maker as well.
We also appreciate your suggestion about adding a light in the lower freezer. Feedback like this is very helpful, and we’ll be sure to share it with our product team for future consideration.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you for sharing your feedback! We’re glad to hear the style and size of your refrigerator are exactly what you were looking for. It’s wonderful to know you’re enjoying the bright interior lighting and the ice maker as well.
We also appreciate your suggestion about adding a light in the lower freezer. Feedback like this is very helpful, and we’ll be sure to share it with our product team for future consideration.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our space
on March 13, 2026
Posted by: Sue823
[This review was collected as part of a promotion.] We are limited by height measurement in our kitchen, and this refrigerator fit our needs perfectly! The fingerprint resistant stainless finish truly is: no fingerprints (although the handles are not). It takes some adjusting to food placement in the pull out drawer, since there are three separate places to put things. Thankfully the bottom is pretty “square” without any curves, so boxed food fits well in that space. We needed to adjust to no “butter” cubicle on the refrigerator door, and also no pull out “meat and cheese” drawer. I’m guessing it’s all about keeping cost down. The ice cubes in this model are surprisingly small, just one inch cubes (approximate size). The benefit of French doors is you usually only need to open one side of the refrigerator when removing food items, which I’m guessing helps with energy efficiency. Overall we are very happy with this refrigerator.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 17, 2026
Hi Sue823, thank you for sharing your detailed feedback! We’re thrilled to hear that your Frigidaire refrigerator fits perfectly in your kitchen and that the fingerprint-resistant finish is working well. We appreciate your observations about the pull-out drawers, ice cube size, and French door convenience your insights are very helpful for us and other customers. It’s great to know that overall you’re very happy with your refrigerator!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue to enjoy your refrigerator!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue to enjoy your refrigerator!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fits perfectly
on March 13, 2026
Posted by: DLT in STL
[This review was collected as part of a promotion.] I was concerned about the height ( in the back) of a new refrigerator. We could tear out the mostly useless cabinet above the space, but we didn’t have to this one fit with room to spare. It has a beautiful, sleek profile, and is counter depth, something I have been wanting forever. When open, everything inside is visible. It’s perfect for us.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 13, 2026
Hello DLT in STL!
Thank you for taking the time to share your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re thrilled to hear that the refrigerator fit perfectly in your space without having to remove any cabinets, and that its sleek, counter-depth design meets your long-time wish. It’s wonderful to know that the interior layout makes everything easily visible and accessible, making it the perfect fit for your needs.
We truly appreciate you choosing Frigidaire and hope your new refrigerator continues to serve you well for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re thrilled to hear that the refrigerator fit perfectly in your space without having to remove any cabinets, and that its sleek, counter-depth design meets your long-time wish. It’s wonderful to know that the interior layout makes everything easily visible and accessible, making it the perfect fit for your needs.
We truly appreciate you choosing Frigidaire and hope your new refrigerator continues to serve you well for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com