Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New Fridge
on June 4, 2022
Posted by: CarolannC
[This review was collected as part of a promotion.] I love my new refrigerator. I thought it would be smaller than my old one. However there seems to be more room. I like the counter depth. The finish is very sensitive to scratches. I already have a scratch the 1st day by washing it down. Other than that I do love it!
[This review was collected as part of a promotion.] This refrigerator is a smaller interior due to constraints in our kitchen. I am just getting used to it and the French style. It is sharp looking. I've noticed it runs a lot, probably 3/4 of every hour. Makes me wonder about its efficiency or insulation. Overall, I would say it's fine. I'm still struggling with the size but it is a nice refrigerator and very bright inside with a easy access control panel.
The icemaker pops all day long, the ice falls behind the bin and when you open the freezer door, ice falls on the floor. The seals around the freezer are poor and if you don't push the freezer door firmly, the freezer will frost up then the fan hits against the built up frost and makes a rattling sound. We will never buy another Frigidaire again.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, June 6, 2022
Hello Jcarter66! We apologize for any disappointment your refrigerator has caused you and thank you for bringing it to our attention. It appears that you have a few concerns and we would like to work with you to ensure every issue is addressed and resolved. At your earliest convenience, please take a moment to chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Kindly, Kiara
[This review was collected as part of a promotion.] Replaced a larger 22year old frig. This 17.6 cu.ft refrigerator fits the space much better and looks great.
[This review was collected as part of a promotion.] Recently purchased this refrigerator. Thus far we are very happy with it. My only suggestion would be to include another bin for cold cuts/cheeses. The 2 bins are adequate for vegetables but no room for the cold cuts/cheeses.
[This review was collected as part of a promotion.] This refrigerator is EVERYTHING I wanted and more. Perfect size for a built in, clear glass shelves to see everything inside, ice maker and bottom freezer with separate drawers to make everything easy to find.
I love my new refrigerator! Unfortunately the icemaker is not working and I was instructed to call the warranty company since the seller could not help me due to warranty guidelines. Will call and update my review. Good thing is I don't use ice....rating would be higher if not for icemaker issue. I will update if it's an issue with installation.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, May 26, 2022
Hello, Lauretha! We're sorry to hear that the icemaker has failed in your refrigerator. We appreciate the opportunity to make this right for you and your family! If your issues are not resolved, please reach out to us directly via Live Chat or phone so we can explore options. -Katrina