Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect choice
on June 25, 2022
Posted by: Naekco
[This review was collected as part of a promotion.] Replaced a 26 year old refrigerator.
This refrigerator looks great and functions perfectly. Love the french doors and freezer drawer design.
This refrigerator looks great and functions perfectly. Love the french doors and freezer drawer design.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not happy !!!
on June 24, 2022
Posted by: Sue South Hadley
[This review was collected as part of a promotion.] I have had the refrigerator for less than a year. They have had to replace major parts of the refrigerator due to freezing of the food and this ongoing dripping. We have now been instructed to keep most of our food in the front part of the refrigerator !!! This is crazy
Response from frigidaire.comBy Bianca, Online Outreach Specialist , June 27, 2022
We are sorry to learn you have had issues with your refrigerator. Unfortunately, food items in contact with the vents will disrupt air flow causing the food to freeze. To allow for proper airflow, there should be no blockages.
If you should need any additional assistance feel free to reconnect with us. We would be happy to see how we can help! -Bianca
If you should need any additional assistance feel free to reconnect with us. We would be happy to see how we can help! -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Form and function
on June 24, 2022
Posted by: Jgrasso91
[This review was collected as part of a promotion.] Wonderfully bright and spacious appliance. No dark corners or impossible to clean crannies. I never realized how accessible your groceries should be, but all the spaces and shelves make food easy to store and retrieve. It’s well designed and nothing seems cheap or overlooked. The only slight flaw is that the double doors sometimes catch snd won’t shut properly, since the magnet that holds them together doesn’t always deploy correctly. But it’s easily fixed. In short, a refrigerator that is actually worth the investment.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on June 24, 2022
Posted by: Deeroy
I am not happy with it. The ice maker does not work properly and a new one has been ordered. Also the freezer door catches when it opens and the door that hold the ice catches when it opens.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , June 27, 2022
We are disappointed to learn you are having issues with your refrigerator. We understand your concerns are being addressed by a service technician and we are confident the technican will be able to restore your appliance to proper working order.
Please reconnect with us if you should need any additional assistance. -Bianca
Please reconnect with us if you should need any additional assistance. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 24, 2022
Posted by: Jane22
[This review was collected as part of a promotion.] Love my new Frigidaire refrigerator! Perfect size inside and out. Fits well into my small space. Looks much better than my big oversized refrigerator which looked way too big for the space. Perfect choice! I organized it with clear bins and there is more space inside than you realize.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on June 23, 2022
Posted by: CGESL
[This review was collected as part of a promotion.] Couldn’t be happier with the new fridge!
Response from frigidaire.comBy Kiara, Online Outreach Specialist, June 28, 2022
Hello CGESL! Thank you for your review! We are pleased to hear that you are satisfied with your new refrigerator. If you have any questions or concerns regarding your appliance, do not hesitate to connect with us directly for assistance. Please chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Best Regards, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not as much room as my old Kitchenaid
on June 23, 2022
Posted by: LynJo
[This review was collected as part of a promotion.] The freezer doesn’t have much room, there’s no meat/cheese drawer
Response from frigidaire.comBy Christy, Online Outreach Specialist, June 24, 2022
We hear your voice and appreciate that you've taken the time to share your important concerns. Striving to be the best home appliance company in North America, we do value your opinion.
If needed, our team may be reached by calling 1-800-374-4432 Mon - Fri, 8:30 am - 8 pm (EST) Kindly, Christy
If needed, our team may be reached by calling 1-800-374-4432 Mon - Fri, 8:30 am - 8 pm (EST) Kindly, Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on June 22, 2022
Posted by: Stefcarr2
[This review was collected as part of a promotion.] This fridge is clean and classy looking. Fits perfectly
into its spot. Quiet and the ice maker works fabulous
into its spot. Quiet and the ice maker works fabulous
Written by a customer while visiting frigidaire.com