Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Amazing!
on March 16, 2026
Posted by: Sassysunflwerxo
[This review was collected as part of a promotion.] We definitely love it so much! I love being able to adjust the temperature& I love how much space we have! Wish the freezer was a little bigger but thats okay.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 17, 2026
Hello Sassysunflwerxo!
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that you love the adjustable temperature features and the spacious interior! We appreciate your feedback regarding the freezer size—it’s helpful for us to know what matters most to our customers. We’re glad to hear that, overall, the refrigerator is meeting your needs and making your daily routine easier.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire!~Sam
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that you love the adjustable temperature features and the spacious interior! We appreciate your feedback regarding the freezer size—it’s helpful for us to know what matters most to our customers. We’re glad to hear that, overall, the refrigerator is meeting your needs and making your daily routine easier.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 16, 2026
Posted by: TTL6
[This review was collected as part of a promotion.] I love my new fridge. It fits perfectly in the space I have. It is quiet and the size of the ice cubes are perfect. If I could change anything it would be to put the side baskets with the biggest on the bottom vs middle.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 18, 2026
Hi there, our valued customer!
Thank you for your review! We’re thrilled to hear you love your new fridge and that it fits perfectly, is quiet, and has ice cubes just the right size. We appreciate your feedback about the side baskets—it’s helpful for future product improvements. If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your review! We’re thrilled to hear you love your new fridge and that it fits perfectly, is quiet, and has ice cubes just the right size. We appreciate your feedback about the side baskets—it’s helpful for future product improvements. If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire French door bottom freezer
on March 16, 2026
Posted by: Cogitator
[This review was collected as part of a promotion.] Very pleased with this fridge. Wanted a smaller model since kids out of house. Holds temperature evenly in all shelves. It is technically 30% smaller than my previous side by side but it seems just as roomy since the available space is right at front and not in back too deep to access. Definitely like the counter depth. Ice maker really fills up quickly and like the smaller cubes. Very good purchase…
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 16, 2026
Hi there, our valued customer!
Thank you for sharing your detailed feedback! We're delighted to hear that your new fridge meets your needs, from the even temperature and counter-depth design to the fast-filling ice maker with smaller cubes. It's great that the smaller size still feels roomy and convenient for your space. We appreciate your support and hope your fridge continues to serve you well. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for sharing your detailed feedback! We're delighted to hear that your new fridge meets your needs, from the even temperature and counter-depth design to the fast-filling ice maker with smaller cubes. It's great that the smaller size still feels roomy and convenient for your space. We appreciate your support and hope your fridge continues to serve you well. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
I couldn't be happier with my new refrigerator
on March 16, 2026
Posted by: BonnieB49
[This review was collected as part of a promotion.] The refrigerator makes my kitchen look so much better. The this model with the upper French doors and lower freezer is the handset appliance I have ever had.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 16, 2026
Hi there, our valued customer!
Thank you for your feedback! We're delighted to hear that your new refrigerator is enhancing the look of your kitchen and that you’re enjoying the French door design with the lower freezer. We appreciate your support and hope it continues to meet your needs beautifully. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your feedback! We're delighted to hear that your new refrigerator is enhancing the look of your kitchen and that you’re enjoying the French door design with the lower freezer. We appreciate your support and hope it continues to meet your needs beautifully. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 16, 2026
Posted by: Jose2026
[This review was collected as part of a promotion.] We needed a small unit to fit in an existing space and this unit fit that space perfectly. It has all the upgrades that a full size modern refrigerator has in a smaller size. French doors, Bottom freezer, Counter depth, Ice maker, Energy efficient and Modern stainless steel look.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 18, 2026
Hi there, our valued customer!
Thank you for your detailed review! We’re glad to hear the refrigerator fits your space perfectly while still offering all the modern features you were looking for. It’s great to know you’re enjoying the French doors, bottom freezer, counter-depth design, ice maker, and energy efficiency—all in a compact unit.
We appreciate you choosing Frigidaire and hope it continues to meet your needs! If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your detailed review! We’re glad to hear the refrigerator fits your space perfectly while still offering all the modern features you were looking for. It’s great to know you’re enjoying the French doors, bottom freezer, counter-depth design, ice maker, and energy efficiency—all in a compact unit.
We appreciate you choosing Frigidaire and hope it continues to meet your needs! If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fit
on March 15, 2026
Posted by: JA26
[This review was collected as part of a promotion.] We needed a refrigerator that fit our space - less than 68" in height. It fits perfectly and looks great!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 17, 2026
Hi JA26, thank you for sharing your feedback! We’re so glad to hear your refrigerator fits perfectly in your space and meets your height requirements. It’s great to know it also looks great in your kitchen—finding the right fit can make all the difference.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
17.6 Cu Ft Refrigerator Review
on March 15, 2026
Posted by: Pattie A
[This review was collected as part of a promotion.] Even though this refrigerator is smaller than what we had, we are able to utilize the space provided and it keeps things cold and looks great in our kitchen. For the price it is a great bargain.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 17, 2026
Hi, Pattie A! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire French Door Refrigerator is keeping your items cold, looks great in your kitchen, and that you’re able to make the most of the space. We’re also glad you feel it’s a great value.
If you have any questions or need tips to maximize your refrigerator’s features, please feel free to reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to assist.– Angel
If you have any questions or need tips to maximize your refrigerator’s features, please feel free to reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to assist.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 15, 2026
Posted by: Les4
[This review was collected as part of a promotion.] We really like our new refrigerator. The lighting is so helpful and helps us locate items.
The freezer drawers are great. We previously had one basket and everything got buried. In our new frig, we have 3 places to store items and it’s great!
It is a smaller refrigerator but it is working fine. It would have been nice to have a separate storage for the butter and there is no special tray for eggs.
The freezer drawers are great. We previously had one basket and everything got buried. In our new frig, we have 3 places to store items and it’s great!
It is a smaller refrigerator but it is working fine. It would have been nice to have a separate storage for the butter and there is no special tray for eggs.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 17, 2026
Hi Les4, thank you for sharing your feedback! We’re so glad to hear you’re enjoying your new refrigerator and that the lighting is helping you easily find items. It’s great to know the freezer drawers are making organization much easier compared to your previous setup.
We also appreciate your comments regarding the butter storage and egg tray. Feedback like yours is very helpful as it gives us insight into features that matter most to our customers.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
We also appreciate your comments regarding the butter storage and egg tray. Feedback like yours is very helpful as it gives us insight into features that matter most to our customers.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com