Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
The shelving on the doors are perfect for what I need to put there..and the sizing of the main shelves and the interior suits my needs perfectly!
on July 23, 2026
Posted by: Dana1928
I purchased one month ago and could not be happier with fridge. It is perfect from the size of the main shelving to the door shelves and the storage bins!! Very pleased with my purchase!
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 23, 2026
Hi there, our valued customer,
Thank you for sharing your experience! We’re thrilled to hear that you’re so happy with your new refrigerator and that the storage design, including the main shelving, door shelves, and storage bins, is working perfectly for your needs.
We appreciate you choosing our brand and are glad to know your refrigerator is providing the space and convenience you were looking for. Thank you for taking the time to share your feedback, and we hope your refrigerator continues to serve you well for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your experience! We’re thrilled to hear that you’re so happy with your new refrigerator and that the storage design, including the main shelving, door shelves, and storage bins, is working perfectly for your needs.
We appreciate you choosing our brand and are glad to know your refrigerator is providing the space and convenience you were looking for. Thank you for taking the time to share your feedback, and we hope your refrigerator continues to serve you well for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Just What We Wanted
on July 15, 2026
Posted by: How91
We are doing a kitchen remodel and this refrigerator is perfect for updated space. The counter depth means it doesn’t stick out like out previous unit. Also, it is slightly smaller but the perfect size for us. It’s narrower, allowing for more cabinet space, but without compromising any of the features we wanted.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, July 16, 2026
Hello How91!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that it's the perfect fit for your kitchen remodel and that the counter-depth design, compact size, and thoughtful layout provide the features you were looking for while maximizing your cabinet space. We truly appreciate your support and are grateful to be part of your newly updated kitchen.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We hope you continue to enjoy your refrigerator for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that it's the perfect fit for your kitchen remodel and that the counter-depth design, compact size, and thoughtful layout provide the features you were looking for while maximizing your cabinet space. We truly appreciate your support and are grateful to be part of your newly updated kitchen.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We hope you continue to enjoy your refrigerator for many years to come! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
I had. Samsung before that lasted 8 years… this Frigidaire is a bit different but getting used to it
on July 10, 2026
Posted by: tuck
I bought it a month ago and really happy with it…I love the icemaker and shape of the ice…The freezer looks a bit smaller but I have 2 more in basement if I need more room..all in all after 1 month its doing what its supposed to do…Maman is happy lol
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, July 13, 2026
Hi, tuck! Thank you for sharing your experience with us! We’re happy to hear that your Frigidaire French-Door Refrigerator has been working well for you and that you’re enjoying features like the ice maker and unique ice shape. We understand that switching to a new refrigerator can take some time to adjust to, and we’re glad to hear that you’re getting comfortable with your new appliance.
It’s wonderful to know that your refrigerator is keeping up with your needs and bringing a little extra happiness to your home. We truly appreciate your feedback and are grateful that you chose Frigidaire!
If you need any further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We’ll be happy to dive right in and assist you. -Angel
It’s wonderful to know that your refrigerator is keeping up with your needs and bringing a little extra happiness to your home. We truly appreciate your feedback and are grateful that you chose Frigidaire!
If you need any further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We’ll be happy to dive right in and assist you. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Immediate error codes
on July 8, 2026
Posted by: Upset71
I have used my new fridge for two weeks and I am encountering many error codes. High temperature alerts and Er t1. Very frustrating on a new appliance. The fridge itself is gorgeous and the shelves are very spacious. I just wish it worked properly.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 9, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear that you're experiencing high temperature alerts and the Er t1 error code on your FRFG1723AV refrigerator after only two weeks of use. We understand how frustrating that is, especially with a new appliance. We're glad to hear you like the design and spacious interior.
As a few basic troubleshooting steps, please ensure the doors are closing and sealing properly, avoid overloading the refrigerator to allow for proper airflow, and verify that the temperature settings have not been changed accidentally. You can also try unplugging the refrigerator for 2–3 minutes before restoring power to see if the error clears. If the Er t1 code or temperature alerts return, the appliance will likely require further inspection.
Please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you further and help get your refrigerator operating as designed.
— Reed
As a few basic troubleshooting steps, please ensure the doors are closing and sealing properly, avoid overloading the refrigerator to allow for proper airflow, and verify that the temperature settings have not been changed accidentally. You can also try unplugging the refrigerator for 2–3 minutes before restoring power to see if the error clears. If the Er t1 code or temperature alerts return, the appliance will likely require further inspection.
Please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you further and help get your refrigerator operating as designed.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge
on July 8, 2026
Posted by: Damandeep
This fridge is perfectly fit in my custom kitchen. Great features.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, July 8, 2026
Hello, Damandeep. Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Had to buy a new fridge
on July 4, 2026
Posted by: Pickleball Queen
I had to buy a new fridge because my old one (11 yrs old) died. The repairman recommended 3 good brands At the store the Frigidaire model was on sale. Bonus! It had the feature we were looking for. I am a little disappointed in it. My main issue is that the ice maker is very noisy. It is a bit smaller than our old fridge, but can accommodate taller items and everything is visible when you open the doors. I hope it lasts longer than our previous fridge. We are satisfied with our purchase.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 6, 2026
Hi Pickleball Queen, thank you for sharing your feedback! We're glad to hear that you found a refrigerator with the features you were looking for and that you're satisfied with your purchase overall. We appreciate your comments about the visibility and storage layout, and we also understand your concerns regarding the ice maker noise. Feedback like yours helps us continue improving our products.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge and save space
on July 2, 2026
Posted by: karro
Very nice and good, I'm happy with our purchase Would buy it again
No, I would not recommend this to a friend.
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 6, 2026
Hi karro!
Thank you for sharing your feedback about your Frigidaire refrigerator. We’re glad to hear that you’re happy with your purchase and that the space-saving design is working well for your home. It’s wonderful to know it has been a great fit for your needs.
We truly appreciate your kind words and your confidence in choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback about your Frigidaire refrigerator. We’re glad to hear that you’re happy with your purchase and that the space-saving design is working well for your home. It’s wonderful to know it has been a great fit for your needs.
We truly appreciate your kind words and your confidence in choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Satisfied
on June 30, 2026
Posted by: Hasi
I bought this fridge about a month ago. So far I am very satisfied with my new appliance. I love the space it it provides.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 30, 2026
Hi there, Valued Customer!
Thank you for your feedback! We’re glad to hear you’re very satisfied with your new refrigerator and that you’re enjoying the spacious interior. We truly appreciate you sharing your experience and thank you for your support.
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can connect with us via Live Chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
Best regards,
Christian
Thank you for your feedback! We’re glad to hear you’re very satisfied with your new refrigerator and that you’re enjoying the spacious interior. We truly appreciate you sharing your experience and thank you for your support.
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can connect with us via Live Chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.ca