Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,356 Reviews)
Rating breakdown 6,356 reviews
5 Stars
4,802
4 Stars
1,289
3 Stars
153
2 Stars
46
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Nice Look, Works Well
on December 1, 2024
Posted by: Mark94
[This review was collected as part of a promotion.] We bought this fridge to replace a 1984 Kenmore that was on its last legs. The dimensions fit perfectly in the location we needed it. The different storage options and ice maker were a big plus. We have had it for 2 weeks and everything is working well. The Frigidaire installers were on time, however they didn’t level the fridge, so it slants towards the rear. I’ll finish the job the installers failed to do. I didn’t realize I needed to babysit them. I’d recommend the fridge and watch the installers like a hawk.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Great Frigidaire Refrigerator
on December 19, 2024
Posted by: L R S
[This review was collected as part of a promotion.] This model FRFG1723A is great.
The two full-width refrigerator shelves have six adjustable levels (all the same separation distance).
The freezer is excellent with three storage areas - the main bin (bottom), one wide pullout drawer (middle), and one two-thirds wide pullout drawer (top).
The three lights (one top and two side) in the refrigerator are very good.
Controls on the right side are easy to see and use.
One improvement that would be worthwhile is about the crisper bins -
if the right side crisper bin could be made less wide so it can be pulled out when you open only the right-hand door, it would be a big improvement. To pull out the right side crisper bin you have to open both doors because of the mullion on the left-hand door being in the way. The right side crisper's width would have to be shortened by only about an inch or less so it could be easily pulled out with only the right door being opened.
Other than that it is an excellent refrigerator (so far. only had it since 12/05/24).
The two full-width refrigerator shelves have six adjustable levels (all the same separation distance).
The freezer is excellent with three storage areas - the main bin (bottom), one wide pullout drawer (middle), and one two-thirds wide pullout drawer (top).
The three lights (one top and two side) in the refrigerator are very good.
Controls on the right side are easy to see and use.
One improvement that would be worthwhile is about the crisper bins -
if the right side crisper bin could be made less wide so it can be pulled out when you open only the right-hand door, it would be a big improvement. To pull out the right side crisper bin you have to open both doors because of the mullion on the left-hand door being in the way. The right side crisper's width would have to be shortened by only about an inch or less so it could be easily pulled out with only the right door being opened.
Other than that it is an excellent refrigerator (so far. only had it since 12/05/24).
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 17, 2025
Posted by: Ken san
[This review was collected as part of a promotion.] We initially had problem searching the one which fits our space. We found your model and we liked the size, simplicity and its functions.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new refrigerator!!
on April 16, 2025
Posted by: KW310
[This review was collected as part of a promotion.] We have space constraints so this was one of only two refrigerators I could find that would fit without making changes to our cabinetry. Luckily we couldn’t have made a better choice. Fits lots of stuff in a smaller footprint, looks great, love the French door design (no more bending over to find things), and the price was fantastic. Can’t go wrong!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome refrigerator
on April 18, 2025
Posted by: Mimiybeto
[This review was collected as part of a promotion.] I love my new fridge. It’s spacious I can see everything in the fridge. The only things I found was that freezer is a little smaller than I anticipated. But that just means I have to buy less. Also the freezer should have a light as well. But again I live without that. It fit perfectly with the reduced space that I have.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect refrigerator
on April 18, 2025
Posted by: MMM0364
[This review was collected as part of a promotion.] Size, storage capacity and features met beyond my expectations.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 21, 2025
Thank you for your review, MMM0364. We appreciate you sharing your feedback with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV. That’s awesome! It’s always a win when an appliance's size, storage capacity, and features exceed your expectations. Sounds like you made a great choice. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful news for smaller spaces.
on April 22, 2025
Posted by: Johnny561
[This review was collected as part of a promotion.] It fit beautifully where no larger fridge was going to. Doors and draws work perfectly. Fridge keeps temp great, Freeze keeps food organized and frozen. Very happy
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 23, 2025
Posted by: Fistik
[This review was collected as part of a promotion.] Excellent choice and perfect fit for our condo
Written by a customer while visiting frigidaire.com