Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,782 Reviews)
Open Ratings Snapshot
Rating breakdown 7,782 reviews
5 Stars
5,918
4 Stars
1,564
3 Stars
178
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Perfect for small family
on October 3, 2022
Posted by: MWaters
[This review was collected as part of a promotion.] I love this fridge for two reasons. 1) Counter depth…doesn’t stick out in the room and is easy to reach everything in it; 2) Easy to organize items in both the freezer and refrigerator sections
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 8, 2022
Hi, MWaters!

It's great to hear this fridge is working so well for you! The thoughtfully designed organization system ensures that, even at counter-depth, you can make the most of every inch of storage space to fit all you need. Thank you for sharing your feedback! Welcome to the Frigidaire family. :)

Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love my new fridge!
on October 2, 2022
Posted by: Dnazabcik
[This review was collected as part of a promotion.] We originally ordered our Frigidaire because it was one of a few models that fit the space designed for it in our house. Since the installation, we have really come to love it. The French doors make access to both sides of the fridge super easy, the door compartments are very versatile and customizable, and most importantly for me, the ice maker in the freezer drawer is amazing. It holds plenty of ice to keep our drinks cold and even enough to fill bags to use for coolers. I can’t believe I got by without this amenity for so long.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 28, 2022
Hi, Dnazabcik!

Thanks for sharing your experience! We're so glad you found this model to fit your space! It looks beautiful in your kitchen. :) It's great to hear that the flexible organization and ice maker are working so well for you. Welcome to the Frigidaire family!

Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Size matters
on October 2, 2022
Posted by: RPrice
[This review was collected as part of a promotion.] I am lucky to live in a beautiful mid-century modern home (circa 1962). Limitations abound when trying to replace appliances!
I am delighted that this new Frigidaire fits perfectly & moves our kitchen into the 21st century.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 27, 2022
Hi, RPrice!

Thanks so much for sharing your experience! We're happy to hear this fridge was a perfect fit for your limited space to help modernize your kitchen. Welcome to the Frigidaire family! :)

Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Refrigerator freezes all my food
on October 2, 2022
Posted by: Out 2 lunch
[This review was collected as part of a promotion.] I am now having a second service rep to look at my refrigerator this coming Tuesday with the problem of all my food freezing.
Response from frigidaire.comBy Damon, Online Outreach Specialist, October 3, 2022
We feel terrible that your French Door refrigerator is not performing the way we hoped for you. We design our products with the desire to create an effortless experience for our consumers so we are sorry that this has been your experience. Please reach out to us via Live Chat Monday-Friday 8:30 am-8 pm EST if you are still experiencing issues with your appliance after the service call has been completed. We will be more than happy to assist. - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on October 2, 2022
Posted by: Bob 444
[This review was collected as part of a promotion.] Appliance is working great and delivery was excellent !
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 13, 2022
Hi, Bob 01!

That's great to hear! We're so happy that this fridge is working well for you and you're having such a great experience! Thanks for sharing your feedback. :)

Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Bright interior lights. Great drawers
on October 2, 2022
Posted by: ShellyH
[This review was collected as part of a promotion.] Like the variety of storage options and the bright lights making it easy to see everything!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 11, 2022
Hi, ShellyH!

It sounds like this fridge was the perfect choice for your needs! We're so happy to hear you're having a great experience. :) Thanks for sharing your feedback!

Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Nice Fridge
on October 2, 2022
Posted by: Bonezala
[This review was collected as part of a promotion.] This is a well made and well designed machine. Keeps stuff cold. I had no idea a crisper drawer makes things crisp but this one does. No frost in the freezer. I like it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 11, 2022
Hi, Bonezala!

It's great to hear this fridge is working out so well for you! The CrispSeal crispers block dry air from entering, keeping your fruits and vegetables fresh, firm, and ready for when you need them. It sounds like this refrigerator was a great choice for your needs! Thanks so much for sharing your feedback!

Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
good product - fair price
on October 2, 2022
Posted by: gncj
[This review was collected as part of a promotion.] A functional appliance but if you are looking for an aesthetically pleasing fridge you might want to select something else. Has good organization of shelving, though the spacing options could be more flexible. Not the manufacturer's fault but mine for not double-checking measurements as we were used to a shallower counter-depth fridge. This model came out further than we expected, be sure to measure for your desired dimensions. My only real recommendation to make this a better fridge is to upgrade the finish on the handles. They are very rough, there are also some brown spots, appear to be rust spots, already on the handles which means it already looks like an old fridge coming out of the box so if looks are an important aspect of your purchase, I would select a different model. .
Response from frigidaire.comBy Corletta , Online Outreach Specialist, October 3, 2022
Thanks for sharing your honest feedback with us. We're happy to know that overall you are satisfied with the design of your refrigerator. In regard to the handles, we'd like to learn more about the brown spots. Feel free to reach out to us via chat M-F 8:30am-8:00pm EST. -Corletta
Written by a customer while visiting frigidaire.com
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