Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Prob with my refig
on March 18, 2026
Posted by: skat pak
[This review was collected as part of a promotion.] Great response from company Problem fixed over the phone from On call Tech
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 18, 2026
Hi there, our valued customer!
Thank you for your review! We’re glad to hear our on-call technician was able to help and that your problem was resolved quickly. We appreciate you choosing Frigidaire! If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your review! We’re glad to hear our on-call technician was able to help and that your problem was resolved quickly. We appreciate you choosing Frigidaire! If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice refrigerator
on March 18, 2026
Posted by: Donmcc1
So far so good. It's only been a month but so far 5 stars. The refrigerator is very nice and works great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 23, 2026
Hi Donmcc1, thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire refrigerator is working great and earning 5 stars from you, even after just a month of use. Your satisfaction is exactly what we aim for!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy wife happy life
on March 17, 2026
Posted by: Balito85
[This review was collected as part of a promotion.] Wife is very satisfied plus plenty of space
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 20, 2026
Thank you for sharing your feedback! We’re delighted to hear that your wife is very satisfied and that the refrigerator is providing plenty of space to meet your needs.
If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire side-by-side
on March 17, 2026
Posted by: MickiM
[This review was collected as part of a promotion.] I love the ease of the double doors and the fridge on top-freezer on the bottom configuration. It is so much easier to find what you need.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 17, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the convenience of the double doors and the top-freezer/bottom-fridge configuration. It’s great to know it’s making it easier to organize and access your food.
We appreciate you choosing our brand and hope it continues to serve you well! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate you choosing our brand and hope it continues to serve you well! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 16, 2026
Posted by: TeamBS
[This review was collected as part of a promotion.] This refrigerator has a ton of space which can be hard to find in a countertop depth refrigerator. Lots of door compartments and a large freezer area.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 18, 2026
Hi, TeamBS! Thank you for your review! We’re thrilled to hear that your French Door Refrigerator provides the spacious storage and convenient door compartments you were looking for, along with a generous freezer area.
It’s great to know that the countertop-depth design is working well for your space while still giving you plenty of room. Your feedback is much appreciated!
If you ever have questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. We’re always happy to help. -Angel
It’s great to know that the countertop-depth design is working well for your space while still giving you plenty of room. Your feedback is much appreciated!
If you ever have questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. We’re always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator
on March 16, 2026
Posted by: Konagal
[This review was collected as part of a promotion.] I love my new Frigidaire fridge. It looks very nice in my kitchen. I like the look and especially the finish. It is so easy to clean. It has a lot more room than I thought. What a great a great surprise. The inside is easy to clean and keep clean. I have not had the refrigerator long enough to change the water or air filter but looking inside it seems very easy to replace. Marking my calendar for a reminder to do these changes. My freezer holds all my items including all my bananas off my tree for smoothies. I give this Frigidaire 5 stars for meeting all my needs. It was very easy to register online. The paperwork that came with the refrigerator has a paper registration to mail in if that is better for you.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 20, 2026
Hello Konagal, thank you for sharing your wonderful feedback! We’re thrilled to hear that your new Frigidaire refrigerator not only looks great in your kitchen but also provides the space and ease of use you were hoping for. It’s fantastic to know that the interior and exterior are easy to clean, and that the freezer can handle all your bananas for smoothies—what a fun use!
We’re glad the online registration process was smooth for you, and it’s great that our included paper registration gives another option if preferred. Your attention to scheduling water and air filter changes shows you’re set up for long-term success with your fridge.
Thank you again for your 5-star review. If you have any additional questions or comments, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Enjoy your fridge and smoothies!
- Maico
We’re glad the online registration process was smooth for you, and it’s great that our included paper registration gives another option if preferred. Your attention to scheduling water and air filter changes shows you’re set up for long-term success with your fridge.
Thank you again for your 5-star review. If you have any additional questions or comments, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Enjoy your fridge and smoothies!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Refrigerator with size issues.
on March 16, 2026
Posted by: Fitdoc2
[This review was collected as part of a promotion.] This is a good refrigerator but it is small inside of the freezer especially. The crispers are much smaller. The side door bins are also narrower than expected.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 18, 2026
Hi Fitdoc2, thank you for sharing your feedback! We’re glad to hear you think the refrigerator is good overall. We also understand your concerns regarding the freezer space, crisper sizes, and door bin width. We know how important storage capacity and layout are for everyday use, and we appreciate you pointing that out.
If you ever have questions or need assistance with organizing or maximizing the space, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance with organizing or maximizing the space, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 16, 2026
Posted by: rhondarc
[This review was collected as part of a promotion.] so far so good,
would get 5 stars if had light in freezer
would get 5 stars if had light in freezer
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 18, 2026
Hi rhondarc, thank you for sharing your feedback! We’re glad to hear your French door refrigerator is working well for you so far. We also appreciate your suggestion about having a light in the freezer—features like that can definitely add extra convenience.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com