Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,098 Reviews)
Rating breakdown 7,098 reviews
5 Stars
5,391
4 Stars
1,431
3 Stars
159
2 Stars
49
1 Star
68
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
So Far, So Good
on May 31, 2026
Posted by: Davefeld23
[This review was collected as part of a promotion.] Only had refrigerator for two weeks. Works as designed. Disappointed that it does not have a light in the freezer portion and that the ice cubes are so samll.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 2, 2026
Hi, Davefeld23! Thank you for sharing your feedback on your Frigidaire French Door Refrigerator. We’re glad to hear that your unit is working as designed and performing well during your first few weeks of use.
We appreciate your comments regarding the freezer lighting and ice size. We understand how these features can impact everyday convenience, and your feedback is valuable as we continue to evaluate and improve our product designs.
Thank you again for choosing Frigidaire and for taking the time to share your experience. We hope your refrigerator continues to serve you well for years to come.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we will be happy to assist you. -Angel
We appreciate your comments regarding the freezer lighting and ice size. We understand how these features can impact everyday convenience, and your feedback is valuable as we continue to evaluate and improve our product designs.
Thank you again for choosing Frigidaire and for taking the time to share your experience. We hope your refrigerator continues to serve you well for years to come.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this refrigerator
on May 31, 2026
Posted by: Shezshells
[This review was collected as part of a promotion.] Absolutely love this fridge, it's the perfect size, stays super cold, we have room for everything. Love the French door style and the nonfingerprint finish. Couldn't be happier!
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 1, 2026
Hello Shezshells!
Thank you for taking the time to share your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We are thrilled to hear that you absolutely love your refrigerator and that its size is a perfect fit for your space. It’s great to know that you have plenty of storage room, and that the cooling performance is keeping everything at the ideal temperature.
We’re also glad you’re enjoying the French door design and the smudge-resistant finish, which are designed to add both convenience and style to your kitchen. We truly appreciate your support and are delighted to hear that you couldn’t be happier with your new refrigerator!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We are thrilled to hear that you absolutely love your refrigerator and that its size is a perfect fit for your space. It’s great to know that you have plenty of storage room, and that the cooling performance is keeping everything at the ideal temperature.
We’re also glad you’re enjoying the French door design and the smudge-resistant finish, which are designed to add both convenience and style to your kitchen. We truly appreciate your support and are delighted to hear that you couldn’t be happier with your new refrigerator!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 1, 2026
Posted by: New2usfridge
[This review was collected as part of a promotion.] Have had it for a couple weeks now. Very nice unit. Runs quiet and ice maker works great! Only issue for me is the engineers didn't figure out that you can't open the right side crisper without opening both front doors!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 2, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your new refrigerator and that it has been performing well during your first few weeks of ownership.
We also appreciate you sharing your comments regarding access to the crisper drawer. Feedback like yours is very valuable, as it helps us better understand how our products are used in everyday situations and what features are most important to our customers.
Thank you for taking the time to share your experience with us. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
We also appreciate you sharing your comments regarding access to the crisper drawer. Feedback like yours is very valuable, as it helps us better understand how our products are used in everyday situations and what features are most important to our customers.
Thank you for taking the time to share your experience with us. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 1, 2026
Posted by: JasonM47
[This review was collected as part of a promotion.] This new fridge was slightly smaller than our previous model, but it was the only model we could find that would fit within our kitchen space. At first, I was afraid that loss of capacity and storage would be an issue, but my concerns were unfounded. Yes, it's smaller, but it doesn't feel smaller because it does a good job of optimizing its space.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 3, 2026
Hi, JasonM47! We appreciate your thoughtful review! It’s great to hear that your Frigidaire French Door Refrigerator fits your space requirements and that the interior design has helped maximize storage capacity. We’re happy to know your initial concerns about reduced space turned out not to be an issue.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’re here whenever you need support. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’re here whenever you need support. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit
on June 1, 2026
Posted by: BJR54
[This review was collected as part of a promotion.] I had very specific maximum measurements for the refrigerator. Very surprised to find exactly what would fit in a French door style with a bottom freezer! The shelf placements work well for our purposes. Excellent lighting. We don’t have a water line so not using the ice maker.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 3, 2026
Hi, BJR54! Thank you for taking the time to share your experience! We're delighted to hear that you found a French door refrigerator that fit your specific space requirements while still offering the style and functionality you were looking for. It's great to know that the shelf configuration works well for your needs and that you're enjoying the excellent interior lighting. We appreciate you choosing Frigidaire and are glad your new refrigerator is a great fit for your home.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we'll be delighted to help with anything you may need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we'll be delighted to help with anything you may need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
RV friendly
on June 1, 2026
Posted by: kimke
[This review was collected as part of a promotion.] We needed to replace our failed GE refrigerator that came with our rv, and this Frigidaire is absolutely perfect! Fits beautifully and we are fans of the function and reliability in this brand.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 3, 2026
Hi, kimke! We truly appreciate your review! It’s wonderful to hear that your Frigidaire French Door Refrigerator was a perfect fit for your RV and has met your expectations for both function and reliability. We’re happy to have you as part of the Frigidaire family.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’re here whenever you need support or have questions. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’re here whenever you need support or have questions. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge
on June 1, 2026
Posted by: Liberty20
[This review was collected as part of a promotion.] I bought this Refrigerator to replace a 33 year old refrigerator. I have only had this for about two weeks and so far I am really please with this product.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 3, 2026
Hi there. Thank you for sharing your experience. We’re glad to hear your new Frigidaire refrigerator is off to a great start and that it’s meeting your expectations after replacing your previous unit.
It’s always exciting to make the switch from an older appliance, and we hope you continue to enjoy its performance and reliability in the weeks and years ahead. If you ever have questions or need assistance, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
It’s always exciting to make the switch from an older appliance, and we hope you continue to enjoy its performance and reliability in the weeks and years ahead. If you ever have questions or need assistance, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 2, 2026
Posted by: BAP4
[This review was collected as part of a promotion.] I love the size, the openness of the unit and the easiness in cleaning it
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 2, 2026
Hi there, our valued customer.
Thank you for your kind review! We're delighted to hear that you love the size and open layout of the unit and that it's easy to clean. We designed it with convenience and comfort in mind, so it's wonderful to know it's meeting your expectations. We appreciate your feedback and hope you continue to enjoy using it! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your kind review! We're delighted to hear that you love the size and open layout of the unit and that it's easy to clean. We designed it with convenience and comfort in mind, so it's wonderful to know it's meeting your expectations. We appreciate your feedback and hope you continue to enjoy using it! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com