Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,098 Reviews)
Rating breakdown 7,098 reviews
5 Stars
5,391
4 Stars
1,431
3 Stars
159
2 Stars
49
1 Star
68
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on May 20, 2026
Posted by: kermworm
[This review was collected as part of a promotion.] Perfectly nice! A little awkward not having a shallow drawer for cheese and stuff but not a big deal for me. I like the door shelves that perfectly fit milk, the separate freezer drawers, and the bright and open main part of the fridge that makes it feel clean and fresh.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 25, 2026
Hello there, Kermworm! Thank you for your detailed feedback. We’re glad to hear you’re enjoying the door shelves, separate freezer drawers, and the bright, open design of your refrigerator. We also appreciate your note regarding the lack of a shallow drawer for items like cheese. Feedback like this is very helpful and will be shared with our product team.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my fridge!
on May 21, 2026
Posted by: Mygirls4
[This review was collected as part of a promotion.] I was worried that this new fridge would be smaller than my side by side because the cubic feet was so much less. Much to my surprise I have so much more room! The French doors open to allow for so much room inside. I also love the bottom freezer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 25, 2026
Hi Mygirls4, thank you for your feedback. We’re glad to hear your new refrigerator exceeded your expectations and that you’re enjoying the spacious interior created by the French door design, along with the convenience of the bottom freezer.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 21, 2026
Posted by: Kigalleg
[This review was collected as part of a promotion.] Absolutely love my new refrigerator.
No longer loose my produce after a couple of days.
No longer loose my produce after a couple of days.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 25, 2026
Hi Kigalleg!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you absolutely love your new refrigerator and that it’s helping keep your produce fresher for longer. It’s always great to know when a product is making a positive difference in your daily routine.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you absolutely love your new refrigerator and that it’s helping keep your produce fresher for longer. It’s always great to know when a product is making a positive difference in your daily routine.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great smaller refrigerator
on May 21, 2026
Posted by: KBrett
[This review was collected as part of a promotion.] The available space in our kitchen was tight, but this is the perfect size fridge for 2 people. Plenty of freezer space with multiple storage areas, not just one large basket. The refrigerator has plenty of door, drawer and shelf space for everything.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 25, 2026
Hi KBrett!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that your refrigerator was the perfect fit for your kitchen space and that it provides the right balance of freezer and refrigerator storage for your needs. It’s great to know that the multiple storage areas and thoughtful design are working well for you and making organization easier.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that your refrigerator was the perfect fit for your kitchen space and that it provides the right balance of freezer and refrigerator storage for your needs. It’s great to know that the multiple storage areas and thoughtful design are working well for you and making organization easier.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 21, 2026
Posted by: Dahlias
[This review was collected as part of a promotion.] Serves as my second fridge, just the right size I need!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 25, 2026
Hi Dahlias!
Thank you for taking the time to share your feedback with us. We’re glad to hear that your refrigerator is the right size for your needs and is working well as your second fridge.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that your refrigerator is the right size for your needs and is working well as your second fridge.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on May 22, 2026
Posted by: Rachael627
[This review was collected as part of a promotion.] This was the perfect refrigerator for our smaller space. It’s quiet and spacious.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 25, 2026
Hi, Rachael627! Thank you for taking the time to share your feedback about your new Frigidaire French Door Refrigerator! We’re so happy to hear it’s the perfect fit for your smaller space while still providing the quiet performance and spacious storage you were looking for. That’s exactly the kind of convenience and design we aim to deliver for our customers.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 22, 2026
Posted by: Female1400
[This review was collected as part of a promotion.] Fits my space and looks nice. Cools well. Only complaint is I wish the ice cubes it makes were larger.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 25, 2026
Hi Female1400!
Thank you for taking the time to share your feedback with us. We’re glad to hear that your refrigerator fits your space well, looks nice in your kitchen, and is cooling effectively.
We also appreciate your comment regarding the ice cube size. Feedback like this is very helpful as it allows us to better understand customer preferences and will be shared with the appropriate teams for review.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that your refrigerator fits your space well, looks nice in your kitchen, and is cooling effectively.
We also appreciate your comment regarding the ice cube size. Feedback like this is very helpful as it allows us to better understand customer preferences and will be shared with the appropriate teams for review.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 22, 2026
Posted by: Rext
[This review was collected as part of a promotion.] Excellent. Used to a butter compartment in other model
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 25, 2026
Hi, Rext! Thank you for sharing your feedback on your new Frigidaire French Door Refrigerator! We’re glad to hear you’re enjoying it overall and appreciate your perspective on the design. We understand how helpful a dedicated butter compartment can be, and we value your input as we continue to improve our products and features.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com