Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Love it
on March 20, 2026
Posted by: MaxandDiane
[This review was collected as part of a promotion.] This is our first bottom freezer refrigerator, and couldn't be more suprised as to how much more convenient it is.
Having the refrigerator compartment at eye level keeps things from getting lost.
Having the refrigerator compartment at eye level keeps things from getting lost.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 23, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your first bottom freezer refrigerator has been so convenient. It’s great to know that having the refrigerator compartment at eye level is helping you keep everything visible and organized.
If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door refrigerator
on March 20, 2026
Posted by: Sharon 1976
[This review was collected as part of a promotion.] Got a new frig. French doors and love it so far. Only 1 week with it but you don't have to bend down to see bottom shelve.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 23, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your new French door refrigerator. It’s great to know that the design makes accessing the bottom shelf easier without bending down, and that it’s already making your kitchen experience more convenient.
If you have any questions or need assistance as you continue using it, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
If you have any questions or need assistance as you continue using it, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Long Lasting and Trouble Free
on March 20, 2026
Posted by: WaltCA
[This review was collected as part of a promotion.] As an apartment owner, reliability and long-term performance are critical factors in every purchasing decision we make—especially when it comes to appliances that see daily use. That’s why we consistently choose Frigidaire refrigerators. In a rental environment, equipment needs to be durable, easy to maintain, and dependable under constant turnover, and Frigidaire has proven to deliver on all fronts.
We look for units that minimize service calls, reduce downtime between tenants, and hold up well over years of operation. Frigidaire refrigerators have demonstrated a strong track record of quality construction, consistent performance, and straightforward functionality—exactly what we need to keep our properties running smoothly. Their balance of reliability, value, and longevity makes them a practical and trusted choice for our portfolio.
We look for units that minimize service calls, reduce downtime between tenants, and hold up well over years of operation. Frigidaire refrigerators have demonstrated a strong track record of quality construction, consistent performance, and straightforward functionality—exactly what we need to keep our properties running smoothly. Their balance of reliability, value, and longevity makes them a practical and trusted choice for our portfolio.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 23, 2026
Hi WaltCA!
Thank you for sharing such thoughtful feedback—we’re honored that Frigidaire refrigerators have become a trusted choice for your apartment properties.
We understand that reliability, durability, and ease of maintenance are critical in high-turnover rental environments, and we’re thrilled to hear that our appliances have consistently met those needs. Knowing that Frigidaire refrigerators help minimize service calls, reduce downtime, and provide long-term dependable performance means a great deal to us.
We truly appreciate your continued trust and loyalty, and we’re committed to maintaining the quality and reliability that make Frigidaire a practical choice for your properties.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing such thoughtful feedback—we’re honored that Frigidaire refrigerators have become a trusted choice for your apartment properties.
We understand that reliability, durability, and ease of maintenance are critical in high-turnover rental environments, and we’re thrilled to hear that our appliances have consistently met those needs. Knowing that Frigidaire refrigerators help minimize service calls, reduce downtime, and provide long-term dependable performance means a great deal to us.
We truly appreciate your continued trust and loyalty, and we’re committed to maintaining the quality and reliability that make Frigidaire a practical choice for your properties.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
good Fridge
on March 19, 2026
Posted by: Tom Slick
[This review was collected as part of a promotion.] Great Fridge. fits in spot perfectly
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 20, 2026
Hi Tom Slick!
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator fits perfectly in your space and is meeting your expectations.
It’s always rewarding to know that our products are providing both the functionality and convenience you need. If you ever have questions or need guidance on getting the most out of your fridge, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator fits perfectly in your space and is meeting your expectations.
It’s always rewarding to know that our products are providing both the functionality and convenience you need. If you ever have questions or need guidance on getting the most out of your fridge, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door refrigerator
on March 19, 2026
Posted by: bluebyrd
[This review was collected as part of a promotion.] The refrigerator is very nice for a small kitchen. I was used to a little bigger side by side but I will get used to a little less space. I love the design of the freezer. The ice tray is small compared to my previous one but I like the small ice cubes. It has a very nice look too.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 23, 2026
Hi there. Thank you for sharing your thoughts! We’re glad to hear that the refrigerator’s design and freezer features are a great fit for your kitchen. It’s wonderful that you’re enjoying the smaller ice cubes and the overall look. We’re confident you’ll get comfortably settled with the space, and we appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 19, 2026
Posted by: 1233
[This review was collected as part of a promotion.] very nice looking fridge., I'm not used to 2 doors so that seems to be something that needs to be learned. Hoping that the mechanisms remain true and don't wear out. Overall pleased with the fridge.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 23, 2026
Thank you so much for sharing your feedback! We’re happy to hear you’re overall pleased with your new refrigerator and that you’re enjoying its modern look. We understand that adjusting to the double-door design can take a little time, and we appreciate you giving it a chance as you get more comfortable with it.
We also value your thoughts about long-term performance, and we hope your refrigerator continues to serve you reliably for years to come.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We also value your thoughts about long-term performance, and we hope your refrigerator continues to serve you reliably for years to come.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on March 18, 2026
Posted by: davelehardt
[This review was collected as part of a promotion.] This replaced our 1990's vintage side by side fridge. We've been wanting a French door with bottom freezer for some time, and finding out that fit our existing space was a challenge. This fits with room to spare on the sides. We transferred what totally filled our previous unit to the new one, and in both the fridge and freezer, we have plenty of space to spare. I like the digital temp control, that's way better than the colder/warmer knobs we were used to. If there's a ding, it'd be that the ice maker took a bit get going, and once we dropped the freezer a couple of degrees, it started cranking out ice much more quickly. All in all I really like this unit and can easily recommend it to anyone looking for one like this.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 20, 2026
Hi there. Thank you for sharing your detailed experience! We’re so glad to hear that your new Frigidaire French door fridge fits perfectly and provides plenty of space for all your items. It’s great to know that the digital temperature controls are making your daily use easier, and we appreciate your feedback regarding the ice maker—it can take a little time to reach full production. Your recommendation means a lot, and we’re thrilled that you’re enjoying your new unit!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect fit
on March 18, 2026
Posted by: JoeGUY
[This review was collected as part of a promotion.] This fridge has everything we needed for a tight space. The ice maker was definitely a deal breaker for this size, and it came with one. The only reason it did not get a 5-star rating was that it didn't come with a drawer for deli items like meat. My wife wasn't a fan of this.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 19, 2026
Hello, JoeGUY! We’re so glad to hear the refrigerator was a perfect fit for your space and that the ice maker was a key deciding feature—that’s great to know it’s meeting your needs overall!
We also appreciate your honest feedback about the deli drawer. We understand how helpful that feature can be for organization, and we’ll be sure to share your comments with our product team.
If you ever need assistance or have questions, you can reach us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
We also appreciate your honest feedback about the deli drawer. We understand how helpful that feature can be for organization, and we’ll be sure to share your comments with our product team.
If you ever need assistance or have questions, you can reach us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com