Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,020 Reviews)
Rating breakdown 7,020 reviews
5 Stars
5,326
4 Stars
1,419
3 Stars
158
2 Stars
49
1 Star
68
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
First bottom freezer refrigerator
on May 17, 2026
Posted by: Mona Tam2
[This review was collected as part of a promotion.] Love my new Frigidaire refrigerator it is very roomy beautiful stainless steel and love the bottom door freezer! Great product great service
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 19, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you love your new Frigidaire refrigerator and that you’re enjoying its roomy interior, stainless steel finish, and bottom freezer design, as well as the service you received. We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good
on May 17, 2026
Posted by: GwenZ
[This review was collected as part of a promotion.] Like the fridge overall only problem was not knowing what to set the temperature at and how to use the control and what some things were. Had to look it all up online.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 20, 2026
Hi there. We’re glad to hear you’re happy with your Frigidaire refrigerator overall. We’re sorry the temperature settings and controls weren’t as clear as they should have been, and that you had to look information up online.
Your comments are helpful, and we’ll make sure they’re shared with our team for future improvements. If you ever need help with settings or features, we’re here to assist.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Your comments are helpful, and we’ll make sure they’re shared with our team for future improvements. If you ever need help with settings or features, we’re here to assist.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 18, 2026
Posted by: Aagudelo64
[This review was collected as part of a promotion.] Perfect for the space I had
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 18, 2026
Hello Aagudelo64!
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re very happy to hear that the refrigerator is a perfect fit for the space you had available. It’s always great when a product is able to meet both functional needs and space requirements so seamlessly. We truly appreciate your support and hope you continue enjoying your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re very happy to hear that the refrigerator is a perfect fit for the space you had available. It’s always great when a product is able to meet both functional needs and space requirements so seamlessly. We truly appreciate your support and hope you continue enjoying your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Size and function
on May 18, 2026
Posted by: MichelleLa
[This review was collected as part of a promotion.] Refrigerator is good for small kitchens. Interior including the freezer offers ample room for a small family. If there was a way for this same size to have a water dispenser I would say this refrigerator would be a 10 out of 10. I measured the space which recommended this size, however, there was another two inches from the top (perhaps more as the bottom as height adjusters which could be lowered) and the 3 inches on each side which space for a slightly larger fridge could be utilized. Would have been good to see it on a showroom floor prior to purchase. All that said, the refrigerator is a good value and does the job as expected.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 20, 2026
Hi there. We’re glad to hear your Frigidaire refrigerator is a good fit for your small kitchen, offers ample space for your family, and delivers solid value overall. We also appreciate your thoughtful comments about sizing, showroom visibility, and the wish for a built-in water dispenser option in this size range.
Your insights are very helpful and will be shared with our product team.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Your insights are very helpful and will be shared with our product team.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com