Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,020 Reviews)
Rating breakdown 7,020 reviews
5 Stars
5,326
4 Stars
1,419
3 Stars
158
2 Stars
49
1 Star
68
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Looks great
on May 12, 2026
Posted by: Pcbuck
[This review was collected as part of a promotion.] The fridge looks great. I do like the size and dimensions of this fridge. The 17.6 size fits perfect in my kitchen. The space where I put it the small so I was limited on the dimensions of the fridge I selected and this was within those dimensions to fit. I’m a senior and I like the idea of the freezer down low and the fridge up top for easier access with items that I need to get most often. The only thing that I wish it had was a spot on the door to put your butter dish.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 12, 2026
Hi there, valued customer,
Thank you for your 5-star review and thoughtful feedback! We’re glad to hear the refrigerator fits perfectly in your kitchen and meets your space requirements. It’s also great to know that the bottom-freezer design is making everyday access easier and more convenient for you.
We appreciate your suggestion regarding a dedicated butter dish space on the door. Feedback like this is very helpful as we continue to improve our designs.
Thank you again for choosing our product and for sharing your experience! Should you have any additional questions or concerns, please feel free to connect with us via Live Chat at Frigidaire or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review and thoughtful feedback! We’re glad to hear the refrigerator fits perfectly in your kitchen and meets your space requirements. It’s also great to know that the bottom-freezer design is making everyday access easier and more convenient for you.
We appreciate your suggestion regarding a dedicated butter dish space on the door. Feedback like this is very helpful as we continue to improve our designs.
Thank you again for choosing our product and for sharing your experience! Should you have any additional questions or concerns, please feel free to connect with us via Live Chat at Frigidaire or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on May 12, 2026
Posted by: KellyAV
[This review was collected as part of a promotion.] This replaced a refrigerator from 1980. Quickly cools and retains temperature. Definately an upgrade from what I used to use. Does not constantly run. Looks good.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 14, 2026
Hi, KellyAV! Thank you for sharing your experience with us! We’re so glad to hear that your Frigidaire French Door Refrigerator has been a great upgrade from your previous unit and that it’s quickly cooling, maintaining temperature well, and operating efficiently. It’s also wonderful to know you’re pleased with its performance and appearance. We truly appreciate your feedback and your trust in Frigidaire.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we’ll be happy to assist you further. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we’ll be happy to assist you further. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
New appliance New Me :)
on May 12, 2026
Posted by: Momma Jazz
[This review was collected as part of a promotion.] I absolutely love my new fridge! This is the first time I have bought a brand new appliance and I am over the moon about it. I barely want my kids to touch it. It’s so pretty, sparkly, and clean. lol. Now I am working on buying me the matching stove. I am 1000% satisfied with my purchase! It’s so spacious.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 15, 2026
Hi Momma Jazz!
Thank you for sharing your wonderful feedback about your new Frigidaire refrigerator. We’re so happy to hear how much you’re enjoying it and that it’s made such a positive impression in your home.
It’s great to know that you appreciate the spacious interior and the clean, sparkling design. We’re honored to be part of your first new appliance purchase and truly value your enthusiasm and support.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback about your new Frigidaire refrigerator. We’re so happy to hear how much you’re enjoying it and that it’s made such a positive impression in your home.
It’s great to know that you appreciate the spacious interior and the clean, sparkling design. We’re honored to be part of your first new appliance purchase and truly value your enthusiasm and support.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 13, 2026
Posted by: Super Elevated Experience
[This review was collected as part of a promotion.] The right product at the right price for me.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 13, 2026
Dear our valued customer,
Thank you for your feedback! We're glad to hear the product met your expectations and offered great value for your needs. We appreciate your support and look forward to serving you again in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your feedback! We're glad to hear the product met your expectations and offered great value for your needs. We appreciate your support and look forward to serving you again in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 13, 2026
Posted by: Gma Vicki
[This review was collected as part of a promotion.] It’s perfect for the space I have. The area was meant for a built in, so my options were very limited. I love the fridge, has plenty of room on the shelves and the freezer is amazing.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 15, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear the refrigerator is a perfect fit for your space and that it meets the needs of your built-in area. It’s great to know you’re enjoying the spacious shelving and that the freezer is working well for you. We appreciate you taking the time to share your experience. If you ever need assistance, you can reach us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8:pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge review
on May 14, 2026
Posted by: Ab4emt
[This review was collected as part of a promotion.] We had to replace our old refrigerator and selected the Frigidaire. We have a smaller kitchen and limited space, so this model fit the bill, but lacked some features of our old machine. I miss the split shelving as this model has only full width shelves. It lacks the ability to customize for different food products. I do like the deep door shelves. The unit does seem to run a lot...not continously, but a lot. It is quiet, though. Lastly, the freezer compartment lacks a light, which is inconvenient. Overall, it seems like a decent machine, but could have been a great machine with a few more features.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, May 14, 2026
Thank you for sharing your detailed feedback regarding your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We appreciate your thoughtful observations and understand both the benefits and limitations you’ve experienced with this model.
We’re glad to hear that the counter-depth design works well for your kitchen, that the deep door shelves are helpful, and that the unit operates quietly. We also appreciate your comments regarding full-width shelving, limited customization, the freezer light, and frequent running cycles. Feedback like yours is invaluable as it helps guide future product enhancements.
We’re pleased to know that, overall, the refrigerator meets your needs, and we hope it continues to serve you well. If you have any questions about optimizing storage or settings for efficiency, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We’re glad to hear that the counter-depth design works well for your kitchen, that the deep door shelves are helpful, and that the unit operates quietly. We also appreciate your comments regarding full-width shelving, limited customization, the freezer light, and frequent running cycles. Feedback like yours is invaluable as it helps guide future product enhancements.
We’re pleased to know that, overall, the refrigerator meets your needs, and we hope it continues to serve you well. If you have any questions about optimizing storage or settings for efficiency, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our Awesome New French Door Refrigerator
on May 14, 2026
Posted by: Poker Papa
[This review was collected as part of a promotion.] We love our new french door refrigerator lots of space runs very quite.
We have already shared this with family.
We have already shared this with family.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 18, 2026
Hello Poker Papa, thank you for sharing your feedback. We’re delighted to hear you’re enjoying your new French door refrigerator. It’s great to know you’re happy with the spacious interior and quiet performance, and we truly appreciate you recommending it to your family.
If you ever have questions or need assistance, our team is here to help. You can reach us via Live Chat on our website or contact Frigidaire Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for years to come. - Maico
If you ever have questions or need assistance, our team is here to help. You can reach us via Live Chat on our website or contact Frigidaire Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for years to come. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
This refrigerator has the best lighting.
on May 14, 2026
Posted by: Heather 22
[This review was collected as part of a promotion.] There are three lighting sources in the refrigerator alone. One on each side and one in the middle. I love how the freezer has an ice maker and three size drawers. I love the freezer on the bottom. I have enough space for the vegetables, meats, fruit and ice cream. It fits into a small built in space. And had
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 15, 2026
Hi, Heather 22! Thank you for sharing your wonderful feedback about your Frigidaire French-door refrigerator! We’re so happy to hear that you’re enjoying the thoughtful lighting design, spacious freezer storage, and convenient bottom freezer layout. It’s great to know the appliance fits perfectly into your built-in space while still providing plenty of room for your vegetables, meats, fruits, and frozen treats. Your detailed comments truly mean a lot to us, and we appreciate you choosing Frigidaire for your home.
If you need any additional assistance, please feel free to reach out to us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday-Friday, 8:30 am–8 pm EST, and we’ll be glad to assist you. -Angel
If you need any additional assistance, please feel free to reach out to us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday-Friday, 8:30 am–8 pm EST, and we’ll be glad to assist you. -Angel
Written by a customer while visiting frigidaire.com