Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Frigidaire Refrigerator
on August 24, 2022
Posted by: Mel51
[This review was collected as part of a promotion.] The Frigidaire refrigerator we bought is doing great! I love it! It stays super cold and the ice maker works great. Thanks
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good fridge, just a little loud
on August 24, 2022
Posted by: MJM101
[This review was collected as part of a promotion.] First, this does what it's supposed to: it keeps food cold. I like the freezer drawers and how spacious it feels for 17.6 cu. ft. The door shelves are really versatile, and the two crisper drawers work great. There aren't any other drawers, so if you like a meat or cheese drawer, you might want to buy a clip-on fridge drawer (I've seen them on the big online stores, for instance).
My only complaint is that it's noisier than I expected. There's a pretty constant low hum that goes off as soon as I open the door, then starts up again when I close it. It was so annoying I had a service tech come out, who assured me that's just what it sounds like. So if you're sensitive to noise, you might want to look at other options.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, August 26, 2022
Hello,
Thank you for choosing us to be apart of your home. This model does have great space for all kinds of food items. We certainly understand your concerns regarding the sounds your experiencing from your refrigerator. We have a great self-help video to help identify some of the sounds you can experience, please have a look https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. Should you have additional questions, please come chat with us live Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Thank you for choosing us to be apart of your home. This model does have great space for all kinds of food items. We certainly understand your concerns regarding the sounds your experiencing from your refrigerator. We have a great self-help video to help identify some of the sounds you can experience, please have a look https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. Should you have additional questions, please come chat with us live Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
on August 24, 2022
Posted by: Pamtho
Worst experience of my life. Broke after 6 days.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , August 26, 2022
Oh no, Pamtho! We are devastated to hear that you have had this happen with your new fridge. We certainly expect better encounters for our Frigidaire family. We see that you have been in touch with our team, and service was sent out to your home. Please keep us updated on the progress of things. We would be happy to offer any help if needed. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
I am so happy!
on August 24, 2022
Posted by: Aunt SuSu
[This review was collected as part of a promotion.] I’ve only had my refrigerator for a short time. However I love it! I had a side by side for 27 years and it still worked great! The only thing was I could never finds anything in it! This refrigerator holds so much more. I can see everything in it. I only wanted to purchase Frigidaire because of the reputation and quality of the company.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor shelving
on August 24, 2022
Posted by: Cynt123
The look of the fridge is nice;however, the French doors and shelving in the door are terrible. I broke one of the shelves trying to get them in. The smallest shelf is the worst b/c it continues to slide forward. There is no locking in place mechanism like the other two larger shelves.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, August 26, 2022
Hello, Cynt123! Thank you for sharing your feedback and helping us to better understand our customers' needs. Please keep in touch with any questions or concerns you may have or just want some tips on getting to know your appliance. We can be easily reached via Live Chat! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 24, 2022
Posted by: Lodges
[This review was collected as part of a promotion.] Love the size, ice maker, LED lights,and outside looks. Do not like the fact it runs all of the time,but maybe we will get used to that after awhile.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new Frigidaire!
on August 24, 2022
Posted by: KimmieK1980
[This review was collected as part of a promotion.] Thought it would be too small for our family but it’s perfect size for three people. Love the icemaker, it has little square ice it’s easy to chew :-)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter Depth & Spacious
on August 23, 2022
Posted by: Wisco Gary
[This review was collected as part of a promotion.] There aren't a lot of 32" counter-depth options out there for those of us who don't want to remodel the kitchen to accommodate a larger refrigerator. This is the first Frigidaire we have owned and after a couple months, we couldn't be happier. We especially like the clear and complete view the french doors provide which is accentuated by the LED lighting. The separate compartments in the freezer area work weel for organizing contents. All in all, a thoughtfully designed product.
Written by a customer while visiting frigidaire.com