Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
2
Shelve brackets did not work
on August 26, 2022
Posted by: Brackets did not work
[This review was collected as part of a promotion.] The shelving unit brackets on the door would not hold the adjustable shelves. I had to use epoxy glue to glue them in place and that worked so the shelves can now be hung
Response from frigidaire.comBy Anna, Online Outreach Specialist, August 29, 2022
We are terribly sorry to learn you had this trouble with the shelves within the refrigerator. We certainly should not expect you to have to make adjustments to the appliance like this. In the future, if you have any questions or concerns about the appliance, please contact us directly. We are here to help.
Our team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Our team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 26, 2022
Posted by: Bill18
[This review was collected as part of a promotion.] Perfect size & quality.
Just what we were looking for
Just what we were looking for
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love it!
on August 26, 2022
Posted by: KarenMac
[This review was collected as part of a promotion.] This appliance is exactly what we were looking for. Most other refrigerators were too wide or too tall for our space. This fits perfectly, it was available in chrome and the price was reasonable. Two disadvantages though are no light in freezer and no ice maker in the door. There is an automatic ice maker in the freezer however. For just my husband and I this refrigerator holds enough. We are very satisfied.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on August 26, 2022
Posted by: Alicia89
[This review was collected as part of a promotion.] I replaced a regular refrigerator the same cubic feet as this one. This style offers soo much more space and storage.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bad shelf design, slow with Ice but quieter than GE!
on August 26, 2022
Posted by: MurrKat
The fridge itself is good. I recently bought a GE for another home, and was unhappy with the noise level. I bought the Frigidaire in hope of it being much quieter…it is!
The shelves are installed by you, and the design is fairly poor. Once they are seated, if I pick an item from the shelf, most times the entire shelf comes loose and falls off? Bad design there.
The ice maker is very slow to make ice also, which can be an issue in Florida when you want cold drinks.
Overall, it’s fine for my rental unit….the shelf would be maddening if I used it daily.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, August 29, 2022
Thanks for sharing your feedback, MurrKat. We're happy to know that you like the design of your refrigerator. Your ice maker will produce approximately 2 to 2.5 pounds of ice every 24 hours depending on usage conditions. In regard to your shelves, they have mounting brackets that attach to slotted supports at the rear of each compartment. Please confirm they are properly attached, this information can be located on page 18 of your Use & Care Guide. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cracked inside door holder.
on August 25, 2022
Posted by: Kurtrsj
[This review was collected as part of a promotion.] It’s not as big as our other one but so far we are happy with it. The one issue we did have was one of the plastic inside door holders was cracked. It’s the top inside door holder on the right door as you face the refrigerator
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 9, 2022
Thank you for stopping by to share your feedback with us, Kurtrsj!
While we're glad to hear that you are happy with your refrigerator so far, we understand you have some concerns about your door holder, and we would like to see how we can help.
At your convenience, please contact us Live Chat on www.frigidaire.com or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in.
Best Regards,
Ciara
While we're glad to hear that you are happy with your refrigerator so far, we understand you have some concerns about your door holder, and we would like to see how we can help.
At your convenience, please contact us Live Chat on www.frigidaire.com or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Counter depth great for short people
on August 25, 2022
Posted by: Ld413
[This review was collected as part of a promotion.] I'm only 4'8" and I love this fridge! I can reach the back of the top shelf, which is why I picked this one. Keeps everything nice and cold.
I removed 1 star for the freezer. With all the drawers it's hard to fit everything, Other than that its fine.
I removed 1 star for the freezer. With all the drawers it's hard to fit everything, Other than that its fine.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 9, 2022
Thanks for your feedback. We are glad to hear overall you are loving your refrigerator. We hope you choose us for all of your future appliance needs. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 24, 2022
Posted by: Bones 49
[This review was collected as part of a promotion.] This product design is phenomenal. I can’t believe that considering the foot print of the refrigerator we replaced with this one is exactly the same . Yet, we seem to have so much more room and it’s so much easier to see the items on the shelves. The freezer section allows storage which again seems so much larger and allows better organization. We simply love this Frigidaire product .
Written by a customer while visiting frigidaire.com