Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,020 Reviews)
Rating breakdown 7,020 reviews
5 Stars
5,326
4 Stars
1,419
3 Stars
158
2 Stars
49
1 Star
68
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Fits perfectly
on May 1, 2026
Posted by: Geoff0734
[This review was collected as part of a promotion.] The new refrigerator fits perfectly into the kitchen space at my house. I was limited on the height selections due to an overhead cabinet above the refrigerator. The model I selected work out well. The only limitation is there is no light in the freezer.
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 1, 2026
Hello Geoff0734!
Thank you for sharing your experience with the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AW).
We’re glad to hear that the refrigerator fits perfectly into your kitchen space and worked well with your height limitations. Finding the right fit—especially with overhead cabinets—can be challenging, so it’s great to know this model met your needs. We also appreciate your feedback regarding the lack of a freezer light. We understand how additional visibility can make a difference, and your input is valuable as we continue to improve our designs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your experience with the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AW).
We’re glad to hear that the refrigerator fits perfectly into your kitchen space and worked well with your height limitations. Finding the right fit—especially with overhead cabinets—can be challenging, so it’s great to know this model met your needs. We also appreciate your feedback regarding the lack of a freezer light. We understand how additional visibility can make a difference, and your input is valuable as we continue to improve our designs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 1, 2026
Posted by: Duplessis71
[This review was collected as part of a promotion.] I love my new Refrigerator/freezer. It’s vary convenient for seeing everything you have in a glance. Love the French doors!!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 4, 2026
Hi, Duplessis71! Thank you for sharing your feedback! We’re so glad to hear that you’re loving your new Frigidaire French door refrigerator/freezer. It’s great to know the design is making it easy to see everything at a glance, and that you’re enjoying the convenience of the French doors—that layout is all about improving everyday access and organization.
We truly appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help. -Angel
We truly appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 17.6 Cu. Ft. Counter-Depth French Door Refrigerator
on May 1, 2026
Posted by: Frigidaire up
[This review was collected as part of a promotion.] We are very pleased with our new refrigerator. It fits perfectly in our space. The layout is very spacious. Frigidaire makes a very nice product.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 4, 2026
Hi Frigidaire up!
Thank you for taking the time to share your experience with your Frigidaire refrigerator.
We’re delighted to hear that your new refrigerator fits perfectly in your space and that you’re enjoying its spacious layout. It’s always great to know that our products are meeting both your functional needs and expectations for quality.
Your kind words about our brand are truly appreciated and motivate us to continue delivering reliable and well-designed appliances.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator.
We’re delighted to hear that your new refrigerator fits perfectly in your space and that you’re enjoying its spacious layout. It’s always great to know that our products are meeting both your functional needs and expectations for quality.
Your kind words about our brand are truly appreciated and motivate us to continue delivering reliable and well-designed appliances.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 2, 2026
Posted by: geogrfr1971
[This review was collected as part of a promotion.] Good fit in my space and large enough for my son and me. Only wish it had a holder for eggs in one of the doors.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 4, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that your refrigerator is a good fit for your space and provides enough capacity for you and your son.
We also appreciate your suggestion about adding an egg holder in the door. Feedback like this is very helpful, and we will share it with our product team for consideration as we continue improving design and convenience features.
We hope your refrigerator continues to serve you well. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
We also appreciate your suggestion about adding an egg holder in the door. Feedback like this is very helpful, and we will share it with our product team for consideration as we continue improving design and convenience features.
We hope your refrigerator continues to serve you well. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Replaced Awful Brand - Samsung, with Frigidaire
on May 2, 2026
Posted by: BodhiCoolFridge
[This review was collected as part of a promotion.] Nice profile and function. Perfect replacement for crappy Samsung brand.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 4, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear your new Frigidaire unit is a good fit and that you’re happy with its design and functionality as a replacement.
If you ever need assistance or have any questions, you can reach us via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear your new Frigidaire unit is a good fit and that you’re happy with its design and functionality as a replacement.
If you ever need assistance or have any questions, you can reach us via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish fridge
on May 2, 2026
Posted by: Hines3
[This review was collected as part of a promotion.] I like my new fridge it’s quiet, sleek and stylish. It keeps my food crispy and cool.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 4, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your new refrigerator and that it’s running quietly while offering a sleek, stylish look in your kitchen. It’s great to know it’s keeping your food fresh and crisp as well.
We appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance, you can reach us anytime via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
We appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance, you can reach us anytime via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fits in my 1980s kitchen perfectly
on May 2, 2026
Posted by: Mordivars
[This review was collected as part of a promotion.] If you’re looking for a modern, sleek, quiet refrigerator that fits in a cabinet width situation, this one is great. Plenty of storage. Ice maker is quiet. It’s very nice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 5, 2026
Hi Mordivars!
Thank you for sharing your feedback with us. We’re delighted to hear that your refrigerator has been a great fit for your space and that you’re enjoying its modern, sleek design and quiet operation.
It’s also wonderful to know that the storage capacity is meeting your needs and that the ice maker is running quietly—comfort and convenience like this are exactly what we aim for in our designs.
We truly appreciate you taking the time to share your experience and recommendation. Feedback like yours means a lot to our team.
Thank you again for your comments. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback with us. We’re delighted to hear that your refrigerator has been a great fit for your space and that you’re enjoying its modern, sleek design and quiet operation.
It’s also wonderful to know that the storage capacity is meeting your needs and that the ice maker is running quietly—comfort and convenience like this are exactly what we aim for in our designs.
We truly appreciate you taking the time to share your experience and recommendation. Feedback like yours means a lot to our team.
Thank you again for your comments. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire
on May 2, 2026
Posted by: Msjulie
[This review was collected as part of a promotion.] I really like my new Frigidaire. I like the smaller ice cubes and the freezer drawer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 5, 2026
Hi there, Msjulie! Thank you for your feedback. We’re happy to hear you’re enjoying your new Frigidaire refrigerator, especially the smaller ice cubes and the convenience of the freezer drawer. We appreciate you taking the time to share what you like about your appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com