Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great Refrigerator
on May 17, 2026
Posted by: tz5512
[This review was collected as part of a promotion.] Really happy with my new refrigerator. Great amount of space in both the refrigerator and freezer, and fits in my space perfectly!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 19, 2026
Good day, Tz5512! Thank you for sharing your feedback!
We’re very happy to hear that you’re enjoying your new Frigidaire refrigerator and that the spacious design in both the refrigerator and freezer compartments is working well for your needs. It’s also great to know it fits your space perfectly. That’s always an important part of a great experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re very happy to hear that you’re enjoying your new Frigidaire refrigerator and that the spacious design in both the refrigerator and freezer compartments is working well for your needs. It’s also great to know it fits your space perfectly. That’s always an important part of a great experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spirit filled
on May 17, 2026
Posted by: Babsbaby
[This review was collected as part of a promotion.] I love my new appliance. I was excited to find out it has a Sabbath mode. Even my appliance is wired right
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 20, 2026
Hi, Babsbaby! Thank you for sharing your feedback! We’re so glad to hear you’re enjoying your new French door refrigerator and that it’s meeting your expectations. It’s great to know the features, including Sabbath mode, are adding convenience for your household and that everything was properly installed and working as expected. We truly appreciate you choosing Frigidaire and are happy to have you as part of our family!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist you. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 17, 2026
Posted by: T cleve
[This review was collected as part of a promotion.] I love it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 19, 2026
Hello there, T Cleve! Thank you for your enthusiastic feedback!
We’re thrilled to hear that you love your Frigidaire product. Your satisfaction means a lot to us, and we’re glad it’s meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re thrilled to hear that you love your Frigidaire product. Your satisfaction means a lot to us, and we’re glad it’s meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
GREAT FRIDGE SO FAR
on May 15, 2026
Posted by: Cool368
[This review was collected as part of a promotion.] Been using for 3 weeks now with no complaints. The old fridge lasted for over 30 years. Hope this one will give me that kind of service.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 19, 2026
Hi Cool368!
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re so pleased to hear that your first few weeks have been going smoothly and that you have no complaints so far.
It’s especially meaningful to know your previous Frigidaire refrigerator served you well for over 30 years. We truly appreciate your continued trust in our brand, and we hope your new refrigerator provides you with many years of reliable service as well.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re so pleased to hear that your first few weeks have been going smoothly and that you have no complaints so far.
It’s especially meaningful to know your previous Frigidaire refrigerator served you well for over 30 years. We truly appreciate your continued trust in our brand, and we hope your new refrigerator provides you with many years of reliable service as well.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy
on May 15, 2026
Posted by: Country Girl 58
[This review was collected as part of a promotion.] The only thing I would change is put a light in the freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 18, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your appliance, and we appreciate your suggestion about adding a light in the freezer compartment. Feedback like this is valuable and will be shared with our team for review.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 15, 2026
Posted by: BettyKico
[This review was collected as part of a promotion.] We are very pleased with our Frigidaire so far, my best friend bought one a few years ago and she encouraged us to look for one like hers. Our kitchen measurements were limited and Frigidaire is one of the few that have options for small kitchens without compromising the new features. Our Frigidaire comes with the Ice compartment inside and it’s very convenient with large and wide shelves which makes it very easy to grab everything effortless, and it’s very important because you don’t have to be moving food and bottles around to get what you need. For all these reasons we are very satisfied and our next step is buying the Frigidaire Microwave too.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 18, 2026
Good day, BettyKico! Thank you for sharing such a detailed review. We’re very happy to hear your experience with your refrigerator has been so positive.
It’s great to know the size worked well for your kitchen space and that features like the internal ice compartment and wide shelving are making everyday use more convenient and efficient. We’re especially glad the design is helping you access items easily without needing to constantly rearrange everything.
We also appreciate your continued trust in Frigidaire and are excited to hear you’re considering adding a Frigidaire microwave as well.
If you ever have questions or need assistance choosing a matching model, our team is available via Live Chat on our website or at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Maico
It’s great to know the size worked well for your kitchen space and that features like the internal ice compartment and wide shelving are making everyday use more convenient and efficient. We’re especially glad the design is helping you access items easily without needing to constantly rearrange everything.
We also appreciate your continued trust in Frigidaire and are excited to hear you’re considering adding a Frigidaire microwave as well.
If you ever have questions or need assistance choosing a matching model, our team is available via Live Chat on our website or at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 15, 2026
Posted by: Lahaina
[This review was collected as part of a promotion.] Was perfect for my small kitchen !!!
We love it
We love it
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 18, 2026
Hi, Lahaina! Thank you for sharing your feedback about your Frigidaire French-door refrigerator! We’re so happy to hear it was the perfect fit for your small kitchen and that you’re loving it. It’s wonderful to know the refrigerator is meeting your needs while complementing your space so well. Thank you for being part of the Frigidaire family!
If you ever need any help or have questions, please reach out to us through Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you ever need any help or have questions, please reach out to us through Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
This refrigerator has the best lighting.
on May 14, 2026
Posted by: Heather 22
[This review was collected as part of a promotion.] There are three lighting sources in the refrigerator alone. One on each side and one in the middle. I love how the freezer has an ice maker and three size drawers. I love the freezer on the bottom. I have enough space for the vegetables, meats, fruit and ice cream. It fits into a small built in space. And had
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 15, 2026
Hi, Heather 22! Thank you for sharing your wonderful feedback about your Frigidaire French-door refrigerator! We’re so happy to hear that you’re enjoying the thoughtful lighting design, spacious freezer storage, and convenient bottom freezer layout. It’s great to know the appliance fits perfectly into your built-in space while still providing plenty of room for your vegetables, meats, fruits, and frozen treats. Your detailed comments truly mean a lot to us, and we appreciate you choosing Frigidaire for your home.
If you need any additional assistance, please feel free to reach out to us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday-Friday, 8:30 am–8 pm EST, and we’ll be glad to assist you. -Angel
If you need any additional assistance, please feel free to reach out to us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday-Friday, 8:30 am–8 pm EST, and we’ll be glad to assist you. -Angel
Written by a customer while visiting frigidaire.com