Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on March 21, 2026
Posted by: Jpgdig
[This review was collected as part of a promotion.] I have had the appliance for over a week now and are very satisfied with its functionality and design.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2026
Hi Jpgdig!
Thank you for sharing your experience with your new refrigerator! We’re delighted to hear that you’re very satisfied with both its functionality and design.
It’s wonderful to know that it’s meeting your expectations and helping make daily life easier. We hope your refrigerator continues to serve you reliably and efficiently for many years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your experience with your new refrigerator! We’re delighted to hear that you’re very satisfied with both its functionality and design.
It’s wonderful to know that it’s meeting your expectations and helping make daily life easier. We hope your refrigerator continues to serve you reliably and efficiently for many years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 21, 2026
Posted by: Giraffe 6ft2
[This review was collected as part of a promotion.] huge upgrade from old fridge and love the fridge space
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2026
Hi Giraffe 6ft2!
Thank you for sharing your experience! We’re thrilled to hear that your new refrigerator is such a great upgrade and that you’re enjoying the ample fridge space.
It’s wonderful to know that it’s meeting your storage needs and making daily life easier. We hope your refrigerator continues to serve you reliably and conveniently for many years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your experience! We’re thrilled to hear that your new refrigerator is such a great upgrade and that you’re enjoying the ample fridge space.
It’s wonderful to know that it’s meeting your storage needs and making daily life easier. We hope your refrigerator continues to serve you reliably and conveniently for many years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 21, 2026
Posted by: Bvincent8474
[This review was collected as part of a promotion.] Perfect size. Lighting and temperature is great. Looks beautiful and sleek design.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2026
Hi Bvincent8474!
Thank you for sharing your experience with your new refrigerator! We’re delighted to hear that the size, lighting, and temperature are meeting your needs and that you’re enjoying the sleek, beautiful design.
It’s always our goal to provide appliances that combine style, functionality, and reliability, and we’re thrilled to know your refrigerator is doing just that. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your experience with your new refrigerator! We’re delighted to hear that the size, lighting, and temperature are meeting your needs and that you’re enjoying the sleek, beautiful design.
It’s always our goal to provide appliances that combine style, functionality, and reliability, and we’re thrilled to know your refrigerator is doing just that. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Little Fridge
on March 21, 2026
Posted by: Andy and Buddy
[This review was collected as part of a promotion.] We have a medium-sized, 110-140 sq ft kitchen and this model isn’t oversized in the space. If it had a freezer light and one more shelf in the fridge for a pizza box—5 stars.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2026
Hi Andy and Buddy!
Thank you for sharing your thoughts with us! We’re glad to hear that your refrigerator fits well in your kitchen and isn’t oversized for your space.
We also appreciate your feedback regarding the freezer light and additional shelf for a pizza box. Suggestions like yours are invaluable as they help our product team consider ways to improve functionality in future designs.
We’re happy that overall you’re enjoying your refrigerator, and we hope it continues to meet your needs for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your thoughts with us! We’re glad to hear that your refrigerator fits well in your kitchen and isn’t oversized for your space.
We also appreciate your feedback regarding the freezer light and additional shelf for a pizza box. Suggestions like yours are invaluable as they help our product team consider ways to improve functionality in future designs.
We’re happy that overall you’re enjoying your refrigerator, and we hope it continues to meet your needs for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
VERY Noisy
on March 20, 2026
Posted by: Nancy5520
I really like the look and size of this fridge but it has developed this horrible loud vibration after a year or so and I feel like that's too soon for something major to go wrong. It's not the normal hum of a refrigerator, I get that. This is an additional vibration that happens for several minutes, then it's quiet, then it goes off again a few minutes later. I had friends over who could hear it from the next room and wanted to know what the noise was. Very frustrating!
I've pulled the whole thing out cleaned the entire back up and down, and it's not touching any walls or countertops. Ugh!!
I've pulled the whole thing out cleaned the entire back up and down, and it's not touching any walls or countertops. Ugh!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 23, 2026
Hi Nancy5520!
Thank you for sharing your experience—we’re really sorry to hear about the frustration this has caused.
We completely understand your concern. A loud, recurring vibration—especially one that can be heard from another room—is not something you should expect after only a year of use. You’ve already taken thoughtful steps to clean the back and ensure proper spacing, which makes the situation even more frustrating.
This type of issue can sometimes be related to internal components such as the fan, compressor, or mounting elements, but it should be properly evaluated to ensure everything is functioning as intended. Your experience highlights a concern that we take seriously, especially given the timing and impact on your home environment.
We sincerely apologize for the inconvenience and disruption this has caused. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Thank you for sharing your experience—we’re really sorry to hear about the frustration this has caused.
We completely understand your concern. A loud, recurring vibration—especially one that can be heard from another room—is not something you should expect after only a year of use. You’ve already taken thoughtful steps to clean the back and ensure proper spacing, which makes the situation even more frustrating.
This type of issue can sometimes be related to internal components such as the fan, compressor, or mounting elements, but it should be properly evaluated to ensure everything is functioning as intended. Your experience highlights a concern that we take seriously, especially given the timing and impact on your home environment.
We sincerely apologize for the inconvenience and disruption this has caused. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's just great
on March 20, 2026
Posted by: GIGI2379
[This review was collected as part of a promotion.] I love my
Frigidaire French door refrigerator When the doors are opened it slowly lights. The door space is much larger than my old refrigerator. The freezer is very spacious with three (3) compartments for storage. Also the control system is very understandable, conveniently located up front on the upper left hand inter side of the frig. It's just great and a pleasure
Frigidaire French door refrigerator When the doors are opened it slowly lights. The door space is much larger than my old refrigerator. The freezer is very spacious with three (3) compartments for storage. Also the control system is very understandable, conveniently located up front on the upper left hand inter side of the frig. It's just great and a pleasure
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 24, 2026
Hi there. Thank you for sharing your experience! We’re delighted to hear that you’re enjoying your Frigidaire French door refrigerator—the slow lighting, spacious doors, and freezer compartments all sound like they’re making life easier. It’s great to know the controls are convenient and easy to use, too!
We appreciate your feedback and are so glad your new fridge is bringing pleasure and convenience to your kitchen.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your feedback and are so glad your new fridge is bringing pleasure and convenience to your kitchen.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great 4 small spaces!
on March 20, 2026
Posted by: Ika02
[This review was collected as part of a promotion.] We bought this refridge and it has been a great buy! The veggie and fruit bin keeps our fruit and veggies crisp and fresh. Freezer has plenty of space, only down side is that it doesn't have a light. This has been a great addition to our kitchen.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 23, 2026
Hi Ika02, thank you for sharing your feedback! We’re so glad to hear your refrigerator has been a great buy and that the crisper bins are keeping your fruits and vegetables fresh. It’s also great to know the freezer space is meeting your needs.
We appreciate your note about the freezer light—feedback like this is very helpful and gives us insight into features that matter most to our customers.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
We appreciate your note about the freezer light—feedback like this is very helpful and gives us insight into features that matter most to our customers.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 20, 2026
Posted by: toejam01
[This review was collected as part of a promotion.] So far so good
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 23, 2026
Hi toejam01, thank you for sharing your feedback! We’re glad to hear your refrigerator is doing well so far. It’s great to know it’s meeting your expectations at this point.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com